4/10 Poor
W. Christopher W.
27 Feb 2025
Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
Terrible
The property was not as advertised. Upon booking and being charged via VRBO, I was contacted by a separate property management company who attempted to impose separate terms and charges. Upon arrival, the property was not as advertised (eg, bedrooms advertised were locked, a fitness room had equipment that didnt work, and much of the property was in disrepair). Despite taking photos immediately upon arrival and immediately calling the listed contact number, the property management company ignored the requests and then tried to charge me after the trip was complete for the property issues that existed (and had been specifically identified) at my arrival. I also received 36 calls and messages stay asking me to perform property maintenance functions for the property. 36 messages for a 4 day stay, even aside from the offensive substance of the messages, is absurd. My 2 star rating is intended to reflect the fact that the rating is honest, and not borne from sour grapes, as the location and neighborhood was actually fine.In the course
W. Christopher W.
Stayed 4 nights in Feb 2025