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Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

2.5 star property
Dallas hotel in Lake Highlands with free breakfast and fitness centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

Indoor pool
Property entrance
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
The price is HK$552
Price available on 2024/12/01
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
Embassy Suites by Hilton Dallas Park Central Area
Pool
Breakfast included
Pet-friendly
Parking included
7.4 out of 10, Good, (1018)
The price is HK$668
HK$783 total
includes taxes & fees
17 Nov - 18 Nov
Embassy Suites by Hilton Dallas Park Central Area

About the area

Map
11331 West Kingsley Road, Dallas, TX, 75238

What's nearby

  • TopGolf - 9 min drive
  • Medical City Hospital - 11 min drive
  • NorthPark Center - 11 min drive
  • Dallas Arboretum and Botanical Garden - 12 min drive
  • Southern Methodist University - 13 min drive

Getting around

  • Lake Highlands Station - 5 min drive
  • Dallas Union Station - 28 min drive
  • Love Field Airport (DAL) - 29 min drive

Restaurants

  • ‪Tranky's Tacos - ‬3 min drive
  • ‪Chubby's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪LoneStar RoadHouse - ‬4 min drive

About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

Hotel located in Lake Highlands
You can look forward to free continental breakfast, dry cleaning/laundry services and a gym at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel. Free WiFi in public areas and a business centre are available to all guests.
Other perks at this hotel include:
  • An indoor pool
  • Self-parking (surcharge), luggage storage and free newspapers
  • A front desk safe, coffee/tea in reception and 1 meeting room
  • Smoke-free property, a lift and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 90 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free Internet and safes.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 7.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Inn Express Garland SW
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Suites Garland SW NE Dallas Area
Holiday Inn Express Suites Dallas Northeast Arboretum

Frequently asked questions

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel on 1 Dec 2024 start from HK$552.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

Self-parking is available for USD 7.00 per day.

What time is check-in at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel located?

Located in Lake Highlands, this hotel is within 6 miles (10 km) of White Rock Lake Park, White Rock Lake and TopGolf. Richland College and Texas Health Presbyterian Hospital Dallas are also within 6 miles (10 km).

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 384 out of 679 reviews" "
Rating 8 - Good. 146 out of 679 reviews" "
Rating 6 - Okay. 64 out of 679 reviews" "
Rating 4 - Poor. 47 out of 679 reviews" "
Rating 2 - Terrible. 38 out of 679 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Johnny

Travelled with family
Hotel was ok. The room looked to have mold by heating/air unit. Had a bad smell
Stayed 1 night in Oct 2024

2/10 Terrible

Giles, Lufkin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before my check in I was charged for the full amount of my stay (2 days) a Thursday and Friday night stay which is fine, but when I looked at my bank on Friday morning I was charged with another Feiday night rate, so I was charged for three nights and was told it was an advance hold and would be released, but why hold for more than what was already charged for.
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast options could be better
Stayed 1 night in Sep 2024

6/10 Okay

LINSE, KATY

Travelled with family and small children
Disliked: Cleanliness, staff & service
The beds were comfortable, but the breakfast was disappointing. They didn't have biscuits and gravy or cinnamon rolls, and they were out of yogurt and snacks that are usually available in the fridge. We chose this hotel for the breakfast, so this was a letdown. The pool was dirty, and there was a noticeable amount of body hair in the bathroom. The AC was disconnected, but my husband managed to reconnect it. Also, the shower curtain didn't even reach the tub, which was quite odd.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband have staying at Holiday Inn for the past three years when we arrive to Dallas every month for a business trip that is our favorite place to stay. The breakfast is amazing different options. The rooms are clean. The parking lot is safe. The staff is amazing.
Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in May 2024

8/10 Good

Nicolai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at an affordable price. At the time of my stay. Washer and Dryers did not work. Everything else was excellent.
Stayed 1 night in Jul 2024

6/10 Okay

Gabrielle

Travelled with family
Not too bad
It was a little uneasy at first sight. There were homeless people lying around the front upon check in. There was a lot of construction and trucking… the pool was nice, but very cold. The guests were a little disruptive and rowdy around 2am, but other than that. It served its purpose.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Horrible-Not Great
The hotel was not what I was expecting based on reviews I had read. First off, my friend was giving a room that was already occupied. They walked in to find someone else’s stuff in the room. Fortunately, I got an unoccupied room (haha). The room was okay, but the bathtub looked nasty. Not sure that it was necessarily dirty, but there was something wrong with the floor of the tub that made it unappealing for a bath. There were stains on the carpet, and the cover for the ironing board had absolutely NO padding. The hotel sits right on a major roadway; however, there was nothing around for dinner. They have a a few items for sale, but I refused to pay $4.00 for a small bag of chips. I ended up at a gas station a few blocks away, that had bars on the windows & doors. The breakfast was less than stellar. Powdered eggs, dry biscuits & sausage patties that I refused to try based on how they looked. They had a pancake maker, but I’m not sure it even worked. Never saw anyone try to use it. I doubt I would select this hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists from night shift and day shift were professional and outstanding service and understanding.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very clean and nice. The breakfast wasnt the normal Holiday Inn breakfast This was the only disappointment for us.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Stayed 1 night in Jul 2024

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
This location is well below standards for a Holiday Inn Express. I think the overflowing trash can at the lobby entry with trash pouring over onto the sidewalk that sat there untouched for two days during our stay is indicative of the rest of this hotel and our experience there. The place is unkept and filthy, period.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauro

Stayed 1 night in Jul 2024

4/10 Poor

Maram

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 5 nights in Jul 2024

6/10 Okay

Lorra

Travelled with family
Kinda shabby. Needs updating. Towels clean but dingy. No housekeeper over night. The hotel is not in a very attractive area. The breakfast is great! The guy preparing the food was so nice and kind.
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Stayed 1 night in Jul 2024

10/10 Excellent

Lilyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
My family and were very comfortable but there are a couple of things, the shower curtain does not close very well and the water from the shower would go to the floor and it would create a hazard because there was not enough towels to mop up the water and still have towels for our use. I do not like that idea of not providing fresh clean towels daily. But other than that it’s a great safe place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Loved the stay very quiet and peaceful
Stayed 3 nights in Jul 2024

6/10 Okay

Elvia

Liked: Staff & service, amenities
My room was very dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Stayed 1 night in May 2024

10/10 Excellent

Ron, Golden Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Negusse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, rooms were nice and clean. Breakfast was good, and the location was convenient.
Stayed 1 night in Jul 2024

2/10 Terrible

Haochuan

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a very remote area. It was poorly managed. We stayed 2 nights and our room was never cleaned. As we didn’t have towels on the 2nd night, we called the frontdesk. We called twice. By the time we checked out the hotel, we never get clean towels sent to us.