4/10 Poor
Rebecca S.
3 Sept 2024
Disliked: Cleanliness
Disappointing
For the extremely high additional fees charged by the property manager, Vacasa, we expected more. Upon arrival, the floor and sides of the pool were covered in a green/brown substance. One of the toilets was clogged and we ended up having to fix it ourselves (30 minutes plunging and flushing) because Vacasa couldn’t send anyone until after 8:30pm (we checked in at 4pm). The house and landscaping were in disrepair- which was surprising since one of the fees Vacasa charges is for repairs to fix damages. The cleaning was also mediocre. We found a Cheeto in the middle of the living room floor and used cup on the patio from prior renter.
Rebecca S.
Stayed 4 nights in Aug 2024