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Dreams Cozumel Cape Resort & Spa - All Inclusive

4.0 star property
Property with private beach and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Cozumel Cape Resort & Spa - All Inclusive

View from room
Aerial view
Reception
Private beach, white sand, snorkelling, 2 beach bars
Minibar, in-room safe, individually decorated, individually furnished
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • On private beach
  • Spa
  • Pool
  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
The price is HK$2,265
HK$2,265 total
includes taxes & fees
30 Nov - 1 Dec

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Family Suite (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite King

Minibar, in-room safe, individually decorated, individually furnished

Preferred Club Junior Suite King

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Deal of the Day)

Minibar, in-room safe, individually decorated, individually furnished

Room (Deal of the Day)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Master Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Master Suite Ocean View

Highlights

Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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Pool
All-inclusive
Spa
Parking included
6.8 out of 10, (1127)
The price is HK$2,265
HK$2,265 total
includes taxes & fees
15 Dec - 16 Dec
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About the area

Map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600

What's nearby

  • Paradise Beach - 4 min walk - 0.4 km
  • Mr. Sancho's Beach Club - 20 min walk - 1.7 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 1.8 km
  • Nachi Cocom Beach Club & Water Sport Center - 4 min drive - 3.3 km
  • Chankanaab National Park - 6 min drive - 5.6 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬4 min drive
  • ‪Occidental Grand Beach - ‬6 min drive
  • ‪Manatees Swim Up Bar - ‬8 min walk

About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

Upscale all-inclusive property near Paradise Beach
Located close to Mr. Sancho's Beach Club, Dreams Cozumel Cape Resort & Spa - All Inclusive provides 2 beach bars, a poolside bar and a coffee shop/cafe. This property is a great place to bask in the sun with a private beach and snorkelling. Indulge in a massage, hydrotherapy and a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Yoga classes and fitness classes are offered at the gym; Dreams Cozumel Cape Resort & Spa - All Inclusive also has a garden, a hair salon and dry cleaning/laundry services. Free WiFi in public areas is available to all guests, along with an outdoor entertainment area and 2 bars.
You'll also find perks such as:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Free bike hire, smoke-free property and a front desk safe
  • Luggage storage, concierge services and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 154 individually furnished rooms have thoughtful touches such as 24-hour room service and laptop-friendly workspaces, in addition to amenities such as late-night room service and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Rainfall showers, hairdryers and shampoo
  • 55-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free extra beds and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Snorkelling
  • Yoga classes

Family friendly

  • Free children's club
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool sunloungers
  • Private beachfront location

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Frequently asked questions

Does Dreams Cozumel Cape Resort & Spa - All Inclusive have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Dreams Cozumel Cape Resort & Spa - All Inclusive?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Dreams Cozumel Cape Resort & Spa - All Inclusive on 30 Nov 2024 start from HK$2,264.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Cozumel Cape Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Self-parking is free at this property.

What time is check-in at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Dreams Cozumel Cape Resort & Spa - All Inclusive?

Yes, the property is all-inclusive.

Where is Dreams Cozumel Cape Resort & Spa - All Inclusive located?

Nestled on the beach, this Cozumel property is within a 5-minute walk of Arrecifes de Cozumel National Park and Paradise Beach. Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are also within 1 mile (2 km).

Dreams Cozumel Cape Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 112 out of 248 reviews" "
Rating 8 - Good. 43 out of 248 reviews" "
Rating 6 - Okay. 43 out of 248 reviews" "
Rating 4 - Poor. 30 out of 248 reviews" "
Rating 2 - Terrible. 20 out of 248 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Greskelly C Diaz

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
It was not clean dirty walls and cushions in the chairs. The bedding set looked run down. The electricity went off.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredibly long wait for our room, but once it was ready, the team did everything they could to make up for it! The room was incredible, the AC worked great, the mini bar was restocked very regularly. Karina at the desk was great, and ALL of the staff at all restaurants and bars were amazing! It is a nice, quiet resort, with all the amenities you can want. The food was excellent, we enjoyed all of the a la carte restaurants, more than once. We could have gone to the sister resorts for meals too, but didn't feel like we needed to! The snorkeling of the beach was excellent, we went in every day. Overall incredibly happy with our stay, and we will gladly return for another trip!
Stayed 7 nights in Nov 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Aug 2024

6/10 Okay

Rick

Liked: Staff & service
Nothing
Stayed 5 nights in Oct 2024

4/10 Poor

Courtney Elizabeth

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at other Dreams and Secrets in the past and that is why we chose to do those resorts in Cozumel. Unfortunately I did not have the same experience as before. Staff was not very willing to help. Food was not great and there was a wait time of 2 hours every evening. And I also received food positioning and was down in my room for 36 hours. With that being said I don't believe I will be back.
Stayed 4 nights in Nov 2024

2/10 Terrible

Aldijana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was annoyed and unfriendly everywhere we went and we had access to all 3 resorts. Trying to dine somewhere was near impossible due to no reservations and them rotating what is open. If we were able to get in somewhere to eat, we never got what we actually ordered. They told us we weren’t allowed to order room service and took our room service sign out of our room. We never got fresh towels and the bathroom had visible mold. I would not stay at this resort again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ignore the timeshare/ hotel points pressure . They say an hour out meeting took 2 1/2 hours and 6 sellers and we still said no . Spa facilities are wonderful Staff is friendly and pool options are lovely
Stayed 3 nights in Nov 2024

10/10 Excellent

Retricia

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time out of the country. I came for a wedding and ended up in Paradise. I would visit this resort over and over again and would recommend it to my family and anyone that was thinking of going to Cozumel.
Stayed 6 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall experience. The selection of restaurants and different types of food was great. The ease of access to the beach from our villa was excellent for lots of great beach time. We loved how we gad full access to all 3 resorts and it was very easy to walk around to get whatever we wanted and needed. The spa was just incredible and we treated ourselves to a much needed spa day. The staff was super friendly and accommodating and made sure that we had everything we needed for a great stay. We just cannot say enough good things about Dreams and we are already planning a return trip there for next year!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Charles

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Elisha

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the dreams resort! The staff was amazing!
Stayed 8 nights in Oct 2024

10/10 Excellent

Stephnie Rhnea

Liked: Cleanliness
Stayed 5 nights in Oct 2024

10/10 Excellent

davante

Stayed 4 nights in Sep 2024

4/10 Poor

Pamela, Colby

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too far out of town
Stayed 5 nights in Oct 2024

6/10 Okay

Luis

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Seemed like the room needed a thorough cleaning. Light was broke, hot water didn’t work, phone didn’t work and the scale was inoperable. We told reception and the only thing fixed was water. One day we weren’t left towels and even after asking reception AND housecleaning. We had the get pool towels to shower, 3 of the 8 days. We finally just got them ourselves when we saw the cart. Not what we expected from a 4 star resort.
Stayed 1 night in Sep 2024

4/10 Poor

Dianna

Travelled with family and small children
We didnt make it to hotel because of flight problems and received no refund or credit for future stays.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa Ann

Liked: Staff & service
Stayed 6 nights in Oct 2024

10/10 Excellent

Raphael Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fourth stay at this facility. The beach is beautiful, and access to the pier is great for excursions. The staff is amazing, and they work really hard to make sure you enjoy your stay. There is a variety of food at the different restaurants. I highly recommend this facility. I try to go twice a year, and hope to be back in May.
Stayed 7 nights in Sep 2024

4/10 Poor

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
First time coming in the property they are trying to sign you in for time share I hate hate hate that!! Then second walk in the room there was blood stains in the bed disgusting! The staff was honestly nice and good customer service! The food is nasty did not enjoy not one restaurant we had to go out to eat everyday which we didn’t really get to enjoy our all inclusive. They also closed every bar down and didn’t serve drinks for one whole day was very disappointing on the all inclusive package wasn’t worth it at this hotel
Stayed 4 nights in Sep 2024

10/10 Excellent

Kevin

Stayed 6 nights in Aug 2024

10/10 Excellent

Leobardo Murguia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than hurricane, it was great stay. beds were comfortable and staff were friendly and helpful. Recommend coming back.
Stayed 4 nights in Sep 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, amenities
Absolutely the worst place you could ever stay. The food is awful. I’ve been to 57 countries. Hundreds of resorts. This is was true most disgusting place I’ve ever been to. Do not ever stay here.
Stayed 2 nights in Sep 2024

6/10 Okay

Alicia, Fresno

Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room (garden view) we purchased on Expedia was upgraded to ocean view king. The views were spectacular and the room was immaculate. We have stayed at Dreams several times over the last 2 years and it still looks new and modern. Mini fridge was stocked and fresh fruit and chocolates were on the table. At this point, our travel-day stress began to fade. Since it had been a year since our previous visit, we still decided to walk around and check out the resort and see if we noticed any changes. We found the pools to be clean and clear, the bars were stocked with premium liquor, and re-invigorated menu items at the restaurants. Staff were courteous, polite and responsive. It’s hard to think of anything negative to say. If I had to say something negative about our experience, it would be that the house wine was not that palatable. Noteworthy: Karina - experienced, helpful manager Vicky - beach-side server with excellent memory Gloria - BEST omelet maker Alejandro, Fernando, Darvin- favorite restaurant staff Amilcar - hard working bell boy and always has a smile on his face Angel - expert at beach bar & Olio’s bar Rooms come with steamer, 5-10 hangers, and hair dryer. Pillows are fluffy and we slept so well! Plenty of outlets for charging all of your devices. Wifi even works while on the beach.
Stayed 2 nights in Sep 2024