Hotel Riu Latino - Adults Only - All Inclusive Reviews, Deals & Photos 2025

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Adults-only beachfront hotel with 5 outdoor pools

Choose dates to view prices

Dates

February 2025

March 2025

5 outdoor pools, pool umbrellas, pool loungers

5 bars/lounges, 2 swim-up bars, 2 poolside bars

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Breakfast included

Housekeeping

Parking included

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 46 of 46 rooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Oceanfront (C)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

398 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

398 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

2 bedrooms

Ceiling fan

Blackout curtains

2 bathrooms

829 sq ft
Sleeps 4
4 Double Beds OR 2 King Beds

Double Room (Swim-Up | C)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Suite (Swip-Up, B2C-US)

Highlights

Balcony or patio

Private pool

Air conditioning

Free minibar items

Plasma TV

Separate bedroom

Ceiling fan

Blackout curtains

646 sq ft
Sleeps 2
1 King Bed

Standard Room, Courtyard View (B2C-US)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed

Standard Double Room, Oceanfront (L)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (Swim-Up, L)

Highlights

Balcony or patio

Private pool

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (L)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room, Partial Sea View (L)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

Highlights

Balcony or patio

Private pool

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Separate bedroom

Ceiling fan

Blackout curtains

Rainfall showerhead

646 sq ft
Sleeps 2
1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Separate bedroom

Ceiling fan

Blackout curtains

Rainfall showerhead

646 sq ft
Sleeps 2
1 King Bed

Standard Double Room, Courtyard View (C)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed

Family Room, 2 Bedrooms (L)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

2 bedrooms

Ceiling fan

Blackout curtains

2 bathrooms

829 sq ft
Sleeps 4
2 Double Beds and 1 King Bed

Double Room, Sea View, Oceanfront (M)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Separate bedroom

Ceiling fan

Blackout curtains

Rainfall showerhead

Sleeps 2
1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-US)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Family Room (M)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

2 bedrooms

Ceiling fan

Blackout curtains

2 bathrooms

829 sq ft
Sleeps 4
2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

2 bedrooms

Ceiling fan

Blackout curtains

2 bathrooms

829 sq ft
Sleeps 4
2 Double Beds and 1 King Bed

Standard Room (L)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
2 Double Beds

Standard Room (M)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 2
2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room (Swip-Up, B2C-US)

Highlights

Balcony or patio

Private pool

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (U)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed

Suite, Sea View (L)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Separate bedroom

Ceiling fan

Blackout curtains

Rainfall showerhead

646 sq ft
Sleeps 2
1 King Bed

Double Room (Swim-Up, M)

Highlights

Balcony or patio

Private pool

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Room (M)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
2 Double Beds OR 1 King Bed

Suite, Sea View (M)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Separate bedroom

Ceiling fan

Blackout curtains

Rainfall showerhead

646 sq ft
Sleeps 2
1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

409 sq ft
Sleeps 3
1 King Bed OR 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Separate bedroom

Ceiling fan

Blackout curtains

Rainfall showerhead

646 sq ft
Sleeps 2
1 King Bed

Family Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

2 bedrooms

Ceiling fan

Blackout curtains

2 bathrooms

Sleeps 4
2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

Sleeps 3
1 King Bed OR 2 Double Beds

Standard Double Room, Courtyard View (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

Sleeps 3
1 King Bed

Family Room, 2 Bedrooms (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

2 bedrooms

Ceiling fan

Blackout curtains

2 bathrooms

Sleeps 4
4 Double Beds OR 2 King Beds

Double Room (Swim-Up | B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

Highlights

Balcony or patio

Air conditioning

Free minibar items

Plasma TV

Ceiling fan

Blackout curtains

Rainfall showerhead

Hairdryer

Sleeps 3
1 King Bed OR 2 Double Beds

Similar properties

Pool

Breakfast included

All-inclusive

Spa

About the area

Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400

What's nearby

Playa Mujeres Golf Club - 5 min drive
Punta Sam Ferry Terminal - 7 min drive
Mujeres Beach - 12 min drive
Ultramar Ferry Puerto Juárez - 13 min drive
Cancun Mall - 16 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

‪Isla Blanca - ‬3 min drive
‪So Cal Gourmet Food Emporium - ‬3 min drive
‪Flavors - ‬8 min walk
‪Mar - ‬9 min walk
‪Braza Grill - ‬3 min drive

About this property

Hotel Riu Latino - Adults Only - All Inclusive

Upscale all-inclusive hotel next to a golf course

Take advantage of a free breakfast buffet, free water park access and 2 swim-up bars at Hotel Riu Latino - Adults Only - All Inclusive. This hotel is a great place to bask in the sun with a white sand beach, sunloungers and scuba diving. Treat yourself to a massage, aromatherapy or a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Enjoy on-site activities, such as snorkelling, kayaking and boat tours. In addition to 2 poolside bars and a corner/local shop, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Additional perks include:

5 outdoor pools with a waterslide, 2 swim-up bars and sunloungers
Free self-parking
A vending machine, ATM/banking services and beach towels
Barbecues, a computer station and a 24-hour front desk
Guest reviews say great things the beach locale, pool and helpful staff

Room features

All 594 rooms feature comforts, such as laptop-compatible safes and air conditioning, as well as thoughtful touches, such as free stocked minibars and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.

More amenities include:

Recycling and LED light bulbs
Rainfall showers, eco-friendly toiletries and hairdryers
55-inch plasma TVs with satellite channels
Balconies or patios, wardrobes/cupboards and ceiling fans

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM–10:30 AM
5 restaurants
2 swim-up bars, 2 poolside bars and 5 bars/lounges
Free daily reception

Restaurants on site

Moctezuma
Kulinarium
Milan
Geisha
Steakhouse

Things to do

5 outdoor pools
Boat tours
Free water park access
Full-service spa
Kayaking
Scuba diving
Snorkelling
Steam room

Conveniences

ATM/banking services
Lift
Corner/local shop
Vending machine

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Hair salon

Business services

Computer station

Outdoors

BBQ grill(s)
Beach loungers
Beachfront location
Garden
Pool sunloungers
Pool umbrellas

Spa

Aromatherapy
Facials
Manicures and pedicures
Massage - deep-tissue
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

100% renewable energy
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan

Bathroom

Dressing gowns
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Shower
Towels

Entertainment

55-inch plasma TV
Satellite channels

Food and drink

Free minibar

Electrical adapters/chargers
Energy-saving switches
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Phone
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 31.12 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Guests under 18 years old are not permitted at this adults-only property

No pets and no service animals are allowed at this property

Property is also known as

Riu Latino Inclusive

Hotel Riu Palace Kukulkan

Hotel Riu Latino Adults Only

Riu Latino Adults Only All Inclusive

Hotel Riu Latino Adults Only All Inclusive

Hotel Riu Latino - Adults Only - All Inclusive Hotel

Hotel Riu Latino - Adults Only - All Inclusive Costa Mujeres

Frequently asked questions

Does Hotel Riu Latino - Adults Only - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Hotel Riu Latino - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Latino - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Latino - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Latino - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Latino - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Riu Latino - Adults Only - All Inclusive located?

Located in Costa Mujeres, this beachfront hotel is next to a golf course, 1.7 mi (2.8 km) from Playa Mujeres Golf Club, and 2.1 mi (3.4 km) from Mujeres Beach. Punta Sam Beach and Punta Sam Ferry Terminal are also within 6 miles (10 km).

Hotel Riu Latino - Adults Only - All Inclusive Reviews

8.6

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Mikhail Yakovlevich

Travelled with family

20 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

New property. Good food. Clean. Friendly staff. Very nice beach. Adults only, no kids ( a big plus). Party Hotel not very quiet. Very big, a ton of walking. Not for older people. Very bad design, for a big place like this barely any elevators and bathrooms. Would not return.

Stayed 7 nights in Jan 2025

10/10 Excellent

Evgeniy, Brooklyn

Travelled with group

20 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very cool resort and clean

Stayed 7 nights in Jan 2025

10/10 Excellent

Kiavash

Travelled with partner

17 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was modern and clean, with excellent drinks and friendly staff. The beach was beautiful and well-maintained. However, the food did not meet our expectations and could have been better.

Stayed 4 nights in Jan 2025

10/10 Excellent

Allison

15 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I stayed for a week with my boyfriend and another couple and we had a blast! We stayed in the swim out rooms. Definitely recommend. We absolutely loved the food. In our opinion the buffet was the best. I’m celiac and was worried about food options, everything is labeled at the buffet and so many options for me, and even at the restaurants everyone was labeled in the app if it was an allergen. I was very impressed. Everyone was so friendly and kind. Our favorites were Pedro and Mike. We spent most days at the pools, the beach was very nice but we preferred to have the swim up bars right next to us!

Stayed 7 nights in Jan 2025

4/10 Poor

Jenna

Travelled with partner, Travelled with group

14 Jan 2025

Disliked: Amenities

I have been to Cancun the past 4 years in a row and this resort is by far the worst. I will never stay at another Riu again. Food was horrible, staff was not great or friendly, resort credits were not at all what we were told they were, rooms were incredible noisy and honestly kind of dirty, and construction was going on outside while we were there. Would not recommend this resort

Stayed 5 nights in Jan 2025

10/10 Excellent

Lauren

Travelled with partner

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely amazing!

Stayed 4 nights in Jan 2025

10/10 Excellent

Eve Rae Lindemuth

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent a week at this all-inclusive property. There was good beach access, fun activities, very attentive and nice staff, and food was good. The hotel rooms were very clean. The property is very well maintained and the grounds are beautiful. The pools were super clean and enjoyable. We did RiuFit (excercise/yoga) that was fun and led by a helpful staff member (Marco). Staff is all very attentive from food staff (wait staff in restaurants), to bar tenders, to entertainment staff, to housekeeping, etc. The entertainment staff was a lot of un during the day and the evening presentations. Very positive experience and we were sorry to leave. (I also enjoyed that this property does NOT have time shares or anyone bugging you to buy them. It really is a hotel-like resort with everything included, and not time share property.) This was an adults-only resort. With our young adult sons, it was a good place to spend a week together. There were all ages of adults but it skewed a bit younger than we are (but there were people older than we are too) and our sons had a good time meeting people their age and others to hang out with. They played a lot of beach volleyball. We did too. We also liked the mixture of the buffet restaurant with the sit-down restaurants and tried them all. The Japanese and Italian ones were probably our favorites, but all we good. We would stay at a Riu property again.

Stayed 7 nights in Jan 2025

10/10 Excellent

Lio

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were not so prompt to service

Stayed 4 nights in Jan 2025

8/10 Good

Geneviève

Travelled with family

12 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Séjour avec mon conjoint et nos 2 enfants 18 et 20 ans. Première fois en formule adults only. Nous avons aimez l'expérience. La plage très belle, l'hôtel propre et très ressent. La nourriture était très varié et excellente. Pas beaucoup de resto à la carte mais pas besoin de réservation ce qui est un gros plus!

Stayed 7 nights in Dec 2024

8/10 Good

Danuta

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2024

6/10 Okay

Blaine

8 Jan 2025

Liked: Cleanliness

The food was below average and limited.

Stayed 7 nights in Dec 2024

6/10 Okay

Anna

Travelled with group

8 Jan 2025

Liked: Cleanliness, staff & service

Limited dining, Limited transportation. Entertainments very boring. Almost same food in the buffet for Breakfast, lunch and dinner. Restaurants has same choice of the food as the buffet. Every day same deserts.

Stayed 11 nights in Dec 2024

10/10 Excellent

Angel De La

Travelled with family

7 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service people are great

Stayed 7 nights in Dec 2024

10/10 Excellent

Ernesto Diaz

Travelled with family

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great thanks so much

Stayed 5 nights in Dec 2024

10/10 Excellent

Mauricio

Travelled with family, Travelled with group

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our visit to Rui Latino. The staff was great from the pool to the Mariachi Bar staff, Jesus, Elizabeth, Mr. Tako, Reyna, Roger, Victoria, Guadalupe and Oscar. All around we had a great time, we are making plans to return and spend the next new year with Riu Latino.

Stayed 7 nights in Dec 2024

10/10 Excellent

Lilya

Travelled with partner

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hospitable staff, beautiful resort, great food.

Stayed 7 nights in Dec 2024

10/10 Excellent

Nicoly

Travelled with group

5 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really had my expectations met. Beautiful resort, delicious food, good staff, fun entertainment. I’m definitely coming back soon!!

Stayed 7 nights in Dec 2024

10/10 Excellent

Allison

5 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful beach, attentive staff, not overly crowded. Safe and clean. Food was what you would expect from an all inclusive.

Stayed 7 nights in Dec 2024

2/10 Terrible

Latoya

5 Jan 2025

Disliked: Cleanliness, staff & service

False advertisement across the board on m and RIU will be taking some time away from both companies before booking with them in the future. VIP is not a thing with the RIU Latino

Stayed 7 nights in Dec 2024

6/10 Okay

Tracey

Travelled with family

5 Jan 2025

The staff was not super helpful. The buffet was good but the other restaurants weren’t great. Super noisy, party atmosphere at the pools all the time. Rooms were nice - especially the bathroom - and views were lovely.

Stayed 7 nights in Dec 2024

8/10 Good

Yana

Travelled with partner

3 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

The overall experience was wonderful! Amazing hard working people making your stay enjoyable. Pools are clean, food is amazing delicious, entertainment is great. However I didn’t put all stars because we hadn’t had a good experience at check in. Our flight was delayed and instead of checking in at 7pm we checked in next morning at 7am and the receptionist Richie told our room is not ready yet. That was surprising because our room was supposed to be ready night before. We were offered to stay at another room with two beds when originally we selected and paid for a king bed room. But agreed to get another room because we were tired. The room we went to was a handicap room and we weren’t told what. We went back and the receptionist Richie told us there isn’t any room left. We called for a manager and surprisingly another room was found. Also WiFi didn’t work because Richie gave a wrong password and when we asked again he told us that the password is correct. I asked him to enter it into my phone and he did it in front of me… entered another password. I told him that he entered a different password but he said no it was the same… hey Richie why are you lying to customers? Do you just having fun making others upset? If yes, you shouldn’t be at this place! I hope your supervisor will read this review.

Stayed 6 nights in Dec 2024

8/10 Good

Adel

Travelled with partner

3 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

Few points to consider: They Don’t Care About Itinerary Promises: The hotel doesn’t seem to care about providing the items promised in the Expedia itinerary. Following up with Expedia didn’t help at all either. They want people to book through their website. Riu Parties: The parties are fun, but they only happen once a week and are at another hotel, which is a bit of a hassle. Entertainment: The activities are super basic and the same every day. Definitely could be better. Construction Issues: There’s construction going on at the hotel, and they try to charge extra for a room upgrade just to avoid the construction view, which feels unfair.

Stayed 4 nights in Dec 2024

8/10 Good

Randal

2 Jan 2025

Stayed 7 nights in Nov 2024

8/10 Good

Sara

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Dec 2024

10/10 Excellent

Inna Valeryevna

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was super nice, clean hotel, not too noisy, nice beach, the food is okay but you can find something to eat.

Stayed 11 nights in Dec 2024

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Double Room, Oceanfront (C)

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Double Room, Partial Ocean View (C)

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Double Room, Ocean View (C)

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Double Room, Partial Ocean View (B2C-US)

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Family Room, 2 Bedrooms (C)

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Double Room (Swim-Up | C)

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Suite (Swip-Up, B2C-US)

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Standard Room, Courtyard View (B2C-US)

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Standard Double Room, Oceanfront (L)

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Double Room (Swim-Up, L)

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Standard Double Room, Ocean View (L)

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Double Room, Partial Sea View (L)

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Double Room (Swim-Up, U)

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View all photos for Double Room, Sea View (M)

Double Room, Sea View (M)

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Suite, Ocean View (C)

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Suite, Ocean View (B2C-US)

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Standard Double Room, Courtyard View (C)

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Family Room, 2 Bedrooms (L)

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Double Room, Sea View, Oceanfront (M)

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Suite, Ocean View (B2C-CA)

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View all photos for Double Room, Ocean View (U)

Double Room, Ocean View (U)

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Double Room, Ocean View (B2C-US)

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Double Room, Partial Ocean View (U)

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Double Room, Oceanfront (U)

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