The decor inside was good, but the place was not maintained! When we arrived the lock was unable to open. I had Turnkey send someone to open it. Erick told us that he ordered a new lock to replace the broken one and would replace it. Even with daily calls and texts over the 10 days we were there, it never was replaced or fixed. Our place was left unlocked because Turnkey had no sense of urgency to secure this townhome! Once we entered the place, I found the kitchen filthy. Junk, silverware and dirty utensils were thrown in the drawers along with dirty rolled up shelf liner paper in drawers. The plastic silverware holders were dirty and full of food too. Old food, crumbs and open napkins were left in cupboards. Half open bottles of soaps were left by the sink and under the sink. I wiped off the counters and they were full of black grit and a large safety pin was left right in front of the coffee pot! The stove top was dirty and not cleaned. The laundry area had half used soaps and other cleaning products, half used swifter wipes, an old dirty styrofoam cooler and empty plastic bags. The top of the dryer was dirty and full of lint hanging out of the lint trap. In the half bath the soap dish was chipped (it shouldn't have even been there). The large living room rug was filthy. Your feet got dirty if you sat on the couch or chairs barefoot. (It should of been cleaned or even replaced). Upstairs the furniture was not dusted and there was junk left on the dressers. In the master bath the shower curtain rod was broken and when I opened the door it fell into the tub! Part of the paint was missing due to the broken rod. In the bedroom where the bunkbed is, the sheet on the trundle part of the bed was dirty, gross and stained. Outside on the cement in the deck area was not even swept. Little shells were all over and toys too. Even though it says the pool is heated, it isn't. I had contacted Turnkey about this, they said it was. Other residents at this location have also complained about this too. All of my items on this property have been documented and told to Turnkey through emails, text and along with photos sent to them. Laurie and Douglas Anderson