We were greeted with a smell of trash can that had not been left by the curb for disposal. The smell and the flies were horrible. There was trash thrown in the drainage area in front of the home. The cleaning crew made the beds and that was about it. There were dead bugs that weren't swept up. Trash left on the nightstand. Ice trays were left on the top of the refrigerator melting. Sticky residue left on the refrigerator shelves. We had to call the property manager because the ac thermostat was locked, and we couldn't access controls to change temp. When you pay as much as we did for the stay, I believe access to the thermostat would be included. We had to wait for the property manager to come and change the thermostat. Even then, we couldn't leave it at the 73 degrees requested in the check- out instructions, because it was still left locked. The water in the shower was extremely hot and we couldn't get cold to work. Property manager never responded to our messages about this. We had to shower at another family members house. Which was a huge inconvenience. The one good thing about the home was the location. We won't be back to this rental.