4/10 Poor
Jessica H.
15 Jun 2024
Liked: Cleanliness
Beautiful place and location but had a few issues.
The house is so beautiful and very clean! The location is great and we loved the view of Pikes Peak. We saw a black bear walking by from the living room window one morning. So cool! Our family enjoyed the ping pong table, hot tub, movie room, and the games! On our 3rd night there, we did have an issue with no water. We had just returned from a rafting trip and we were unable to take showers or do laundry for a few hours until the issue was resolved. We were told that the homeowner had turned it off by mistake and did not realize that the house was occupied. The next morning, we were without water again at 7am and had to check out at 10am. We reached out to report the issue again and the water finally came back on. Very frustrating! The upstairs was also very warm/hot for much of our stay so we opened the windows. It was, however, unseasonably warm out. This issue was reported and unresolved. We never did hear back.
Jessica H.
Stayed 3 nights in Jun 2024