See all properties

Garden of the Gods Resort and Club

4.0 star property
Escape into nature's splendor while teeing off on our world-class golf course or rejuvenating with massages by expert hands.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Garden of the Gods Resort and Club

3 outdoor pools, open 7:00 AM to 10:00 PM, free pool cabanas
Terrace/patio
Fitness facility
42-inch flat-screen TV with cable channels, pay films
Aerial view
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
The price is HK$1,979
HK$2,595 total
includes taxes & fees
23 Jan - 24 Jan

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Club Room, 1 King Bed ADA

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed ADA

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 550 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Casita)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Casita)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Casita)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Casita)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
  • 900 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Casita)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds (Casita)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cottage, 1 King Bed ADA

Premium bedding, down duvets, in-room safe, desk

Cottage, 1 King Bed ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Terrace/patio

Club Room, 2 Queen Beds

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 550 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed

Highlights

Balcony or patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 550 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 795 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Cottage Room - 2 Queens

Premium bedding, down duvets, in-room safe, desk

Cottage Room - 2 Queens

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (Club)

42-inch flat-screen TV with cable channels, pay films

Junior Suite (Club)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 650 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed (Master)

Premium bedding, down duvets, in-room safe, desk

Signature Suite, 1 King Bed (Master)

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 1050 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Indoor pool, 2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas

Cheyenne Mountain Resort, a Destination by Hyatt Hotels

On private beach
Pool
Hot tub
Spa
8.6 out of 10, Excellent, (1261)
The price is HK$1,160
HK$1,536 total
includes taxes & fees
3 Feb - 4 Feb
Cheyenne Mountain Resort, a Destination by Hyatt Hotels
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
3320 Mesa Rd, Colorado Springs, CO, 80904

What's nearby

  • Garden of the Gods - 3 min drive
  • Glen Eyrie Castle - 5 min drive
  • Colorado College - 6 min drive
  • University of Colorado-Colorado Springs - 8 min drive
  • Cave of the Winds - 13 min drive

Getting around

  • Colorado Springs Municipal Airport (COS) - 23 min drive

Restaurants

  • ‪Waffle House - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Cheba Hut Toasted Subs - ‬5 min drive
  • ‪Fuzzy's Taco Shop - ‬5 min drive
  • ‪Bird Dog BBQ - ‬6 min drive

About this property

Garden of the Gods Resort and Club

Upscale family-friendly hotel near Garden of the Gods
Located close to Cave of the Winds, Garden of the Gods Resort and Club provides a golf course, a terrace and a firepit. Tee up with amenities, such as a driving range, golf lessons and a golf clubhouse, at this hotel. Treat yourself to a body treatment, a deep-tissue massage or a body scrub at STRATA, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and al fresco dining. Fitness classes and Pilates classes are offered at the gym; other things to do include basketball. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Full breakfast (surcharge), 4 indoor tennis courts and a round-trip airport shuttle (surcharge)
  • Supervised childcare (surcharge), golf cart on-site and a TV in reception
  • Guest reviews say great things about the helpful staff
Room features
All 117 rooms include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
More amenities include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10-30 for adults and USD 8-25 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Grand View Dining Room
  • Kissing Camels Grille
  • The Rocks Lounge

Things to do

  • 4 indoor tennis courts
  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Pilates classes
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Pool gate
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (8654 square feet)
  • Meeting rooms - 9

Outdoors

  • Firepit
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 September to 23 May:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 200, per pet, per stay, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 8 to 25 for children
  • Airport shuttle fee: USD 75 per person (one-way)
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To maintain a calming atmosphere, cell phone use is limited at the resort.
This property has an outdoor infinity pool for adults, open seasonally.

We should mention

The seasonal pool will be open from May to October
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Garden Gods Club Resort Colorado Springs
Garden Gods Club Resort
Garden Gods Club Colorado Springs
Garden Gods Club
The Lodge At Garden Of Gods Club Colorado Springs Hotel
Garden of the Gods Club Resort
Of The Gods Colorado Springs
Garden of the Gods Resort and Club Hotel
Garden of the Gods Resort and Club Colorado Springs
Garden of the Gods Resort and Club Hotel Colorado Springs

Frequently asked questions

Does Garden of the Gods Resort and Club have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM. One of the swimming pools is closed seasonally each year from September 6 until May 23.

How much does it cost to stay at Garden of the Gods Resort and Club?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Garden of the Gods Resort and Club on 23 Jan 2025 start from HK$1,978.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garden of the Gods Resort and Club pet-friendly?

Yes, Garden of the Gods Resort and Club allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a deposit of USD 200.00 per stay and a fee of USD 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Garden of the Gods Resort and Club?

Self-parking and valet parking are free at this property.

What time is check-in at Garden of the Gods Resort and Club?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Garden of the Gods Resort and Club?

Checkout is at noon.

Does Garden of the Gods Resort and Club provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 75 per person applies.

Where is Garden of the Gods Resort and Club located?

This family-friendly Colorado Springs hotel is located in the mountains, 1.6 mi (2.6 km) from Garden of the Gods, and within 6 mi (10 km) of Colorado College and Pikes Peak Center. University of Colorado-Colorado Springs and Cave of the Winds are also within 9 mi (15 km).

Garden of the Gods Resort and Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1001 reviews" "
Rating 8 - Good. 121 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff were very professional and friendly. Nice room with beautiful view . Restaurant was very nice the only compliant was that the staff had to keep opening and shutting the door at the restaurant to the outside that created a cold draft where we were sitting.
Stayed 1 night in Jan 2025

10/10 Excellent

Earl, Ann Arbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every penny!
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The views are stunning and the food amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredibly beautiful resort, I love all of the holistic health services they offer, the spa is wonderful, and the valet staff was incredibly friendly and helpful
Stayed 2 nights in Jan 2025

8/10 Good

Carlos

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. The rooms were beautiful and clean and the staff were amazing. We loved the food as well! Had one of the best Eggs Benedict for breakfast. The place is located conveniently close to Garden of the Gods park.
Stayed 2 nights in Jan 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the surrounding local area.
Stayed 5 nights in Dec 2024

4/10 Poor

Denny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wasn’t what we expected. The hotel is nice. The view is amazing. But the service was lacking. We had a very late arrival. But the following day, no one greeted us. Never were given a proper tour of the resort. Just wasn’t a welcoming feeling at all. The room was beautiful although there was some weird stain on the sheets when we arrived. The wifi was down the whole week we were there. Fire alarm going off in the middle of the night forcing us to wait in the cold. We were told a birthday dinner would be complimentary and to charge it to the room. Well the charge processed and was never refunded by the hotel. And now we are being charged for spa services that we never received. We voiced our complaints but it seems they fell onto deaf ears. Or they just didn’t care. Unfortunately I was tired of texting and messaging and tracking down the hotel staff for updates on WiFi or if things that were promised, were kept. It shouldn’t be your guests job to remind and check on the status of things. I’m sure others had pleasant experiences. But unfortunately ours was not.
Stayed 5 nights in Dec 2024

10/10 Excellent

Danielle Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place!
Stayed 3 nights in Jan 2025

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, spectacular views, pools, a gym, a restaurant every thing is perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a perfect place to stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Minehli, La Crescenta

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Our check-in experience at the front desk, handled by Philip, was nothing short of a nightmare. From the start, Philip displayed a rude and dismissive attitude, leaving us frustrated and feeling unwelcome. His demeanor was completely unprofessional, showing no effort to assist us or provide the level of service one would expect at a property of this caliber. Instead of addressing our concerns, he seemed intent on rushing through the interaction, almost as if he was trying to get rid of us. His cold attitude and lack of basic courtesy only added to the stress of what should have been a smooth process. The situation became even more aggravating when he mentioned an express check-in process, which supposedly began at 2:30 PM. However, by nearly 4 PM, there was still no room ready for us. This mismanagement led to a long line of increasingly frustrated guests. The chaos was made worse by the fact that the second staff member at the desk appeared inexperienced and unprepared to handle the demands of the situation. It was evident that he was new to the role and lacked the necessary training, leaving him overwhelmed and unable to assist guests effectively. Adding to the frustration was the fact that this entire ordeal occurred despite our reservation being made two weeks in advance for a New Year’s stay. Shockingly, we received no prior communication, such as an email or notification, informing us about the need for a reservation confirmation or any additional steps we should have
Stayed 1 night in Dec 2024

10/10 Excellent

Soonyong

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed rooms Gorgeous views of Garden of the Gods!
Stayed 1 night in Dec 2024

6/10 Okay

joaquin

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great views just a dated property and limited hot tub access
Stayed 3 nights in Dec 2024

10/10 Excellent

sital

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

DeTwill

An amazing place to relax and to enjoy the Mountain View
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel Ray, Manor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 4 nights in Dec 2024

10/10 Excellent

Vicki

Stayed 1 night in Dec 2024

10/10 Excellent

Tina, Frederick

Stayed 1 night in Sep 2024

10/10 Excellent

khalea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and timely with in-room dining and making sure that I had a very pleasant stay. Definitely will be staying at this resort again in the future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sachin

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views, beautiful hotel, great food. The service was amazing! Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking views.
Stayed 3 nights in Dec 2024

6/10 Okay

Judy

Travelled with family
Beautiful place but we had problems with our room (no hot water!) which was not dealt with in a timely way. We had to make a big stink. It was uncomfortable and impacted the entire trip. After multiple complaints we got a new room and a discount but it should have been handled better immediately!
Stayed 4 nights in Dec 2024