A Nice Stay Despite Initial Hiccups
Rating: 4/5
I recently stayed at the Comfort Inn Collingwood, and overall, it was a pleasant experience. However, our check-in was delayed due to a power outage in the entire area. Unfortunately, the reception staff wasn't very cooperative, repeatedly stating "no power" without offering alternative solutions, even after I showed them my reservation.
Fortunately, we decided to reschedule our plans and headed to Blue Mountain for the rest of the day.
The room was clean and comfortable, and the breakfast spread was impressive. The free coffee was a lovely bonus! The hotel's cleanliness and tidiness were also noteworthy.
During breakfast, a large group of people arrived, but the staff managed the situation efficiently.
The in-room microwave was a convenient touch, allowing us to warm up our snacks.
Despite the initial power outage and staff issues, our stay at Comfort Inn Collingwood was enjoyable. With a bit more attention to customer service, this hotel could truly excel.