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Crowne Plaza Cleveland Airport, an IHG Hotel

3.5 star property
Suburban hotel with free airport shuttle and free local area shuttle

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Cleveland Airport, an IHG Hotel

Sports facility
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Banquet hall
Premium bedding, in-room safe, desk, blackout curtains

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is HK$692
HK$813 total
includes taxes & fees
10 Nov - 11 Nov
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Courtyard by Marriott Cleveland Airport South
Pool
Parking included
Free WiFi
Restaurant
8.2 out of 10, Very good, (1000)
The price is HK$785
HK$922 total
includes taxes & fees
24 Nov - 25 Nov
Courtyard by Marriott Cleveland Airport South

About the area

Map
7230 Engle Rd, Middleburg Heights, OH, 44130

What's nearby

  • Southwest General Health Center - 13 min walk
  • Baldwin Wallace College - 3 min drive
  • I-X Center - 7 min drive
  • NASA Glenn Research Center - 12 min drive
  • Cleveland Metroparks Zoo - 16 min drive

Getting around

  • Brookpark Station - 12 min drive
  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk

About this property

Crowne Plaza Cleveland Airport, an IHG Hotel

Hotel in the business district
Take advantage of a free return airport shuttle, a terrace and dry cleaning/laundry services at Crowne Plaza Cleveland Airport, an IHG Hotel. For some rest and relaxation, visit the sauna. The on-site Italian cuisine restaurant, Tavolo 72, offers breakfast, lunch, dinner and children's meals. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self-parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), a free local area shuttle and express check-out
  • Express check-in, a 24-hour front desk and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 238 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Restaurants on site

  • Tavolo 72

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport
Crowne Plaza Cleveland Airport an IHG Hotel
"Crowne Plaza Cleveland Airport an IHG Hotel"
Crowne Plaza Cleveland Airport, an IHG Hotel Hotel
Crowne Plaza Cleveland Airport, an IHG Hotel Middleburg Heights

Frequently asked questions

Does Crowne Plaza Cleveland Airport, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Crowne Plaza Cleveland Airport, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport, an IHG Hotel on 10 Nov 2024 start from HK$691.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Cleveland Airport, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Cleveland Airport, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Cleveland Airport, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Cleveland Airport, an IHG Hotel?

Checkout is at noon.

Does Crowne Plaza Cleveland Airport, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Crowne Plaza Cleveland Airport, an IHG Hotel located?

Situated near the airport, this hotel is 0.7 mi (1.1 km) from Southwest General Health Center and within 3 miles (5 km) of Baldwin Wallace College and Mill Stream Run Reservation. Rocky River Reservation and Rocky River are also within 3 miles (5 km).

Crowne Plaza Cleveland Airport, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 920 reviews" "
Rating 8 - Good. 278 out of 920 reviews" "
Rating 6 - Okay. 131 out of 920 reviews" "
Rating 4 - Poor. 89 out of 920 reviews" "
Rating 2 - Terrible. 75 out of 920 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great experience. The only thing that could have been improved upon was the water temperature. I showered after i arrived and the water was luke warm at best.
Stayed 1 night in Nov 2024

8/10 Good

brian

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
2 out of the 3 elevators were out of order.
Stayed 1 night in Nov 2024

6/10 Okay

LEWIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not ready. We had to wait in the lobby for an hour.
Stayed 1 night in Oct 2024

6/10 Okay

CYNTHIA

Travelled with group
Not having breakfast included with the stay. Cheaper places offer complimentary breakfast. No extra cups in the bathroom.
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Bradley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER AGAIN, WENT TO CHECK IN AND WAS TOLD ROOM WAS NOT CLEAN. CAME BACK LATER TO CHECK IN AND WAS TOLD WE DID NOT HAVE A ROOM AS HOTEL WAS OVERBOOKED
Stayed 1 night in Oct 2024

2/10 Terrible

Marsa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Despite a reservation we tried to check in and they did not have any rooms cleaned and ready @5 pm. Since we weren’t in a hurry and the staff told us it would be approximately an hour before we could check in , we left our number per their request so they could call us when ready . After 3.5 hours waiting they informed us there was no rooms left. We then had to scurry and try to find another hotel. Very disappointing!!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Travelled with family
Great hotel. Very clean and friendly staff
Stayed 1 night in Oct 2024

6/10 Okay

Dm

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Both shuttles were down. The one being pulled out of service for no brakes. Our flight was at 605 am and we needed to take the shuttle to the airport at 330 am which is when we found out there wasnt a shuttle. The regular driver was conveniently there using his personal vehicle that already had a sign saying rides were$20 a person so we had to pay$60 when the shuttle was supposed to be free and the reason we chose to stay there
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Kathleen

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was not satisfied with the hotel. When you do not have room service and go to the desk to ask for clean towels being told that if you are staying more than one night they do not supply clean towels and the desk person was very unprofessional about it. Plus there was one trash can in the bathroom. I will never stay at your hotel again.
Stayed 3 nights in Sep 2024

4/10 Poor

Alexis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our bed had ants in it, the shower wasn't thoroughly cleaned, We had a balcony view just to see disgusting puddles of rust and dirt.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to 71 is nice. The rooms are clean and comfortable. The staff was very nice. My husband enjoyed the coffee in the rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Tamara, Kansas City

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t clean the rooms each day and didn’t tell me that they were not so had to get towels and soap. Just old felt unclean and TV was terrible with lines through it.
Stayed 2 nights in Sep 2024

2/10 Terrible

Pamela

Disliked: Staff & service, property conditions & facilities
We checked in and placed our bags in the room, from that moment until 1am we were unable ro reaccess our room, they had no other rooms and were not going to be able to get us into our room until morning when a manager would be in. Someone, not sure his position but was wonderful and got us in our room. When i asked in the morning for a manager i was told there was not one in. The staff was overall not helpful. The desk clerks did not believe that we could not get into our room. However the one person that did assist us says that it happens all the time. Save your money and stay somewhere cheaper.
Stayed 1 night in Aug 2024

6/10 Okay

Carol, erie

Had problem with double charging me. Had paid thru Expedia and they were going to charge me again.
Stayed 1 night in Aug 2024

6/10 Okay

Don, North prairie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel close to airport. Lots of food options close by.
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best part of the hotel. It’s a solid property. Needs some updating. But I’d stay there again with no hesitation. It has a slight funk, but we stayed during the great blackout of ‘24 lol So it was booked solid and the staff handled it with superb service. Front desk was efficient and kind. We needed to make a small change and they didn’t flinch. The wait staff in the breakfast spot downstairs were sooooo polite and accommodating. It’s not perfect there. But the staff more than make up for its small shortcomings.
Stayed 3 nights in Aug 2024

6/10 Okay

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Hesham

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
You will probably have a better experience at the Motel 6 across the street. Very old hotel. Smells as old as the 70s. The elevators creak and rattle. You will spend all your time going to the front desk to fix your key to get into your room. Sometimes twice. Maybe get like 20 card keys, you’ll need them. It was an awful and regrettable stay here. The pool is cloudy and not maintained. The restrooms smell like rot and sewer. We were in town for the Banana Ball event. We ended up here because our hotel lost power from the tornado storm.
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place inside looks beautiful. The only problem I had was the pool being down for one of the days of my stay other than that food and room and pool was great loved my stay. Also around the area there’s tons of food places.
Stayed 2 nights in Aug 2024

6/10 Okay

Melody

Stayed 3 nights in Aug 2024

4/10 Poor

Erin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was not Like other Crowne Plazas I have stayed at. Was old, outdated and dirty. Coffee maker in room did not work and had to search for complimentary coffee. Will not stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

2/10 Terrible

Amanda

Liked: Cleanliness
Disliked: Staff & service, room comfort
Anywhere but here
Arrived at the hotel at 1030pm after a long day of traveling. The check in process was easy enough but when we got to the room there were suitcases, shoes, and dirty towels thrown around. Clearly they gave us keys to a room someone was already staying in which gave me concerns about security and safety. Went back to the front desk and was told they had over sold the hotel and did not have any other 2 bed rooms available but could take a king bed. Which was not going to work for my family of 4. The clerk asked me to wait for her manager. When the manager arrived she was extremely rude and told me third party reservations are not guaranteed even though i had prepaid...which makes me wonder if i should even be using hotels.com. Finally they agreed to give us the king room with 2 roll aways. After sitting in the lobby for nearly an hour, we finally got to our room to discover the rollaways barely fit in the room with the king bed. It was difficult to navigate around them. Additionally they were thin mattresses on metal frames and we still had to set them up and make them. The whole experience was frustrating. The manager never even offered an apology or even an ounce of compassion.
Stayed 1 night in Aug 2024