Katie greeted me by name when I arrived, and got all the basics - door keys, etc. quickly, and explained they are proximity - so just a tap is needed. The building is really well built, with a fitness room and laundry available 24/7. Met interesting 'neighbors' in the same building. The room is one of the best, and nicely decorated. And I got a great night of sleep - so necessary for travelling!
Edward
2025 年 2 月入住 1 晚
2/10 糟糕
Vadim
商务旅客
2025 年 2 月 7 日
不满意:清洁度、服务设施、住宿条件和设施
My first impression when I checked into my hotel was good. The building outside looked clean. Parking lot had a lot of damaged asphalt. But when I got into my room. The flooor had dark and white stains on it. At 7 pm is when the cockroaches started to come out. I killed about 15-20 after I decided to get help from front desk because it was getting out of control. At 8pm… I had about 35-40 new cockroaches on my kitchen walls and cabinets. I rant out of the room swinging a towel trying to keep them away. They just kept on coming out from somewhere. They said “well, we are a large establishment and we spend millions on getting rid of cockroaches. This is not unusual.” I was shocked. I left. I couldn’t stay. The cockroaches started to move after sunset. It was bad.
Vadim
4/10 很差
Alec
2024 年 12 月 18 日
满意:住宿条件和设施,清洁度
Alec
2024 年 12 月入住 1 晚
2/10 糟糕
Wayne
2024 年 10 月 13 日
不满意:住宿条件和设施,清洁度
This place has so many flees my poor dog was attacked by them. Terrible experience for me and my dog
Wayne
2024 年 9 月入住 7 晚
2/10 糟糕
Ralph
与家人出行
2024 年 8 月 20 日
不满意:客房舒适度,清洁度
Property was not as described. There was a huge hole in the drywall. When I asked about the extended stay amenities for the kitchen such as basic kitchen wear I was told I needed to bring my own pots/pan and utensils. Did not feel safe there and left after checking in.
Ralph
2024 年 8 月入住 9 晚
4/10 很差
Ralph
2024 年 8 月 20 日
不满意:客房舒适度,清洁度
Property was not as described. There was a huge hole in the drywall. When I asked about the extended stay amenities for the kitchen such as basic kitchen wear I was told I needed to bring my own pots/pan and utensils. Did not feel safe there and left after checking in.
Ralph
2024 年 8 月入住 9 晚
2/10 糟糕
Kayleigh
2024 年 8 月 15 日
不满意:客房舒适度,清洁度
Kayleigh
2024 年 6 月入住 7 晚
6/10 一般
真实旅客
与家人出行
2024 年 8 月 15 日
不满意:客房舒适度,清洁度
Terrible owners and dirty
Decent beds, nice kitchen, but ants infested the place, and 7 roaches were killed the first week of staying. They kicked us out randomly in the middle of a week paid for, refusing to refund any money. Told us they had trouble keeping people there... yeah, no wonder.
真实旅客
2024 年 6 月入住 7 晚
8/10 还可以
Javier
商务旅客
2024 年 8 月 1 日
Javier
2024 年 6 月入住 7 晚
8/10 还可以
Javier
商务旅客
2024 年 8 月 1 日
满意:客房舒适度
Javier
2024 年 6 月入住 7 晚
2/10 糟糕
Leia
2024 年 8 月 1 日
不满意:住宿条件和设施,清洁度
Upon arrival at this property, it was very apparent it was not what was pictured. The pool area was dirty and unkept and the pool was closed. There were people in the lot smoking weed and drinking. When I went room, it appeared "clean" but clearly smelled of smoke and the sheet were not clean, and I noticed roaches immediately. I called the office the next morning and was told I would be put on the Orkin list, and they would set "traps", but to my knowledge no one ever came, and I made multiple complaints. They attempted to charge me an extra $85 for an "undercharge" that I booked and paid for through Expedia not directly through them and was told to pay or get out immediately at 7pm at night! Refusing to pay due to their mistake with Expedia and their price mess up I left that evening and was forced to book another room on the "fly"! Do NOT stay here they are a terrible company and stay buyer beware!
Leia
2024 年 7 月入住 22 晚
2/10 糟糕
Jerome
与家人出行
2024 年 7 月 28 日
不满意:清洁度、服务设施、住宿条件和设施
The property was unsafe. I killed five coaches. Tryed call the front desk but no answer. Both tvs doesnt work. Waited 2 hours for them to get a tv making me late for a concert. Homeless people with theirs dogs all over the property. One.was in the elevator. Hallway smelled like pee cigarettes and dog. Overall this hotel get a flat F. The health department need to come.and investigate!!!! And carpet is nasty.
Jerome
2024 年 7 月入住 2 晚
4/10 很差
Heather
与家人出行
2024 年 7 月 22 日
不满意:客房舒适度,清洁度
Not what we ordered
We had booked a room with 2 queen beds and there was only one fortunately there was a hide a bed in the couch but that was uncomfortable. They couldn’t give us what we paid for and got nothing from them.
Heather
2024 年 7 月入住 14 晚
2/10 糟糕
Dale
与家人出行
2024 年 7 月 8 日
不满意:客房舒适度,清洁度
DO NOT STAY HERE
What ever you do, do not stay here. I booked this hotel so my family and I can go to Kings Island. When we started bringing in our stuff, the first thing that happened was the smell, it was horrible and smelled like smoke. The front desk associate said the room was just renovated and that made us super happy. Oh boy, was that wrong. Once we arrived in the room, there were no curtains and a cat toy found by the refrigerator. My kids and I were about to go to bed and started brushing our teeth and we found roaches by the toilet. We immediately packed up our stuff and headed to the car. I stopped into the office and let them know the situation and the front desk associate gave me the managers number to call in the morning. I called the hotel and they said I would have to call hotels.com to work through this. I called hotels.com and they put me on hold to call the hotel and the manager said no way, they will not refund me my money even though I was only in the room for five minutes. I called the hotel back and she said I would have to go through hotels,com again. I asked for the owners/company's phone number or email and she said she would be the only one to talk to, she cannot give out any other information. She was absolutely so rude and disrespectful. I usually do not write reviews, but this one was so bad.... if you like roaches and terrible smelly rooms, this is the place for you.
Dale
2024 年 6 月入住 3 晚
2/10 糟糕
Kenneth
2024 年 6 月 23 日
不满意:客房舒适度,清洁度
Staying in a tent under the highway is nicer
Besides the cockroaches everywhere?
Besides the sticky carpets?
Besides the broken appliances?
Besides the water stained ceiling?
Besides the giant holes in the bathroom walls?
Besides the office being closed at 8pm for check in?
Besides the obviously old and outdated photos that don't reflect the quality of the property?
Kenneth
2024 年 6 月入住 2 晚
2/10 糟糕
Melissa
2024 年 6 月 13 日
Melissa
2024 年 6 月入住 1 晚
4/10 很差
Ashlie
2024 年 6 月 10 日
不满意:清洁度
Ashlie
2024 年 6 月入住 2 晚
2/10 糟糕
真实旅客
与家人出行
2024 年 6 月 9 日
不满意:客房舒适度,清洁度
DON'T Sleep this place!
The hotel is very dirty with horrendous smell, lot of black spots on the carpet. Everyone smoking at the hotel. IT didn't match the description.
真实旅客
2024 年 6 月入住 1 晚
10/10 超赞
Kalijah
2024 年 6 月 4 日
满意:服务设施
loved it
Kalijah
2024 年 3 月入住 11 晚
2/10 糟糕
Adria,Louisville
2024 年 5 月 6 日
不满意:清洁度、服务设施、住宿条件和设施
The halfways & elevator smelled HORRIBLE! Smelled like cigarettes all throughout the hotel. I've stayed at "extended stays " before & they had cook wear, utensils, plates, glasses. This place offered nothing! All you got was a couple sets of towels, toilet paper & little hands soap. This place needs a huge renovation there was so much dust on the light fixtures in the bathroom & on the little cage that covered the smoke detector it was disgusting. Pictures on the site definitely don't match up to the real. I definitely should have done better research into the reviews. 0 out of 10 would definitely not recommend!