Chester Pet-friendly Hotel

"We loved the Palm Court and our Superior room. The pool and changing rooms need updating and making more space to put more loungers as there is nowhere to go after you have used the pool and sauna. The jacuzzi is too small for the size of the hotel and its clientele. "

"Lovely stay. The building is a little dated in parts. The service was a little lacking at times, it felt like a lot of the staff members were new and inexperienced. We had breakfast and a bar snack and all the food was excellent. "

"Accessible to town centre. "

"First time here. Excellent - enjoyed my stay. "

"We stayed for one night. The stay was amazing and the bed was so comfortable. Close to Cheshire oaks for shopping so perfect all round hotel "

"Only over night but really friendly service"

"Staff very helpful and restaurant offered a decent range of options. Bed extremely comfortable and 1st floor corridor generally quiet. Somewhat disappointed that room was not made up until after 4pm on a couple of days, had to go down to lounge area to wait for cleaners to finish. Also noticed that glasses were left outside rooms and not collected from several hours, this presented a trip hazard and a danger for guests especially children. Overall a most enjoyable 4 day stay."

"Breakfast tray was not collected 2 days in a row. Tray sat outside my room after 7.00pm even after advising front desk twice. Apart from the breakfast situation everything was lovely "