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Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

3.5 star property
Suburban hotel with free airport shuttle and free local area shuttle

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Exterior
Property amenity
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
The price is HK$833
HK$942 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 6
  • 1 Double Sofa Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 389 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 389 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications/Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications/Mobility Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Holiday Inn Express Charleston-Civic Center, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (1025)
The price is HK$646
HK$730 total
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express Charleston-Civic Center, an IHG Hotel
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About the area

Map
400 Second Ave, South Charleston, WV, 25303

What's nearby

  • Charleston Coliseum & Convention Center - 5 min drive - 5.5 km
  • Charleston Town Center - 5 min drive - 6.2 km
  • Shawnee Sports Complex - 8 min drive - 9.0 km
  • Southridge Center - 8 min drive - 7.3 km
  • University of Charleston - 9 min drive - 8.2 km

Getting around

  • Charleston Station - 6 min drive
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪Tippie's Tavern - ‬11 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Hardee's - ‬7 min walk
  • ‪Casa Garcia Mexican Restaurant - ‬3 min drive

About this property

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel

Hotel near Charleston Coliseum & Convention Center
Located close to Charleston Town Center, Holiday Inn Hotel & Suites Charleston West, an IHG Hotel provides a free return airport shuttle, a terrace and an arcade/games room. The on-site American cuisine restaurant, Mosa's Bar and Grille, serves breakfast. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and express check-out
  • Express check-in, a porter/bellboy and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 150 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times, on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 13.99 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Mosa's Bar and Grille

Things to do

  • Arcade/games room
  • Fitness centre
  • Indoor pool

Family friendly

  • Arcade/games room
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (10000 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 13.99 per person
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Charleston West
Holiday Inn Charleston West
Holiday Inn Hotel Suites Charleston West
Holiday Inn Hotel Suites Charleston West an IHG Hotel
"Holiday Inn Hotel Suites Charleston West an IHG Hotel"
Holiday Inn Hotel & Suites Charleston West, an IHG Hotel Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Charleston West, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel on 22 Dec 2024 start from HK$833.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Charleston West, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Holiday Inn Hotel & Suites Charleston West, an IHG Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Holiday Inn Hotel & Suites Charleston West, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Holiday Inn Hotel & Suites Charleston West, an IHG Hotel located?

Situated near the airport, this hotel is within 6 mi (10 km) of Charleston Coliseum & Convention Center, Charleston Town Center and Mountain Stage. University of Charleston and Cultural Center are also within 6 mi (10 km).

Holiday Inn Hotel & Suites Charleston West, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1006 reviews" "
Rating 8 - Good. 297 out of 1006 reviews" "
Rating 6 - Okay. 91 out of 1006 reviews" "
Rating 4 - Poor. 61 out of 1006 reviews" "
Rating 2 - Terrible. 29 out of 1006 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room, was clean an nice. Only issue I had was guests next door to us was very loud at 1 am, a people in people was being a like nasty a vulgar in front of the children. Breakfast was fabulous, staff was warm an welcome very helpful. I would definitely recommend this place!
Stayed 2 nights in Nov 2024

8/10 Good

Kara

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is well cared for.
Stayed 1 night in Oct 2024

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Roger Kent

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was awful. The carpets were stained all over and even had blood stains on the carpet near the bathroom. We had no bath towels. When we reported these things to th front desk, we were told they couldn't do anything for us. I would advise everyone to stay clear of this place; it was already more expensive than the other places we stayed on our vacation, it was nasty and the staff wasnot helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Shenenia

Stayed 1 night in Oct 2024

10/10 Excellent

Curtava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

La'Sherree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed our stay! The rooms and common areas were clean, and the front desk had excellent customer service. I would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Norina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Amenities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Siegfried

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice, clean and easy.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariah

Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vera

Stayed 1 night in Aug 2024

10/10 Excellent

Meredith

Stayed 1 night in Jul 2024

8/10 Good

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were great and very helpful. The pool area was great and had many convenient options
Stayed 1 night in Aug 2024

10/10 Excellent

Miles T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Good stay. The kids liked the pool. We dont stay at holiday inns often, but we have not complaints
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and friendly atmosphere
We stayed overnight while waiting for our car to be repaired on our way home from vacation. The facility was clean, relaxing, staff was friendly. We enjoyed a relaxing stay from the shuttle service, restaurant, pool, and restful night. I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
There was a very friendly, chatty bird in the lobby that's worth giving a shout out to.
Stayed 3 nights in Aug 2024

4/10 Poor

Carie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool was fantastic. The suite was very large.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with how clean my room and hotel facilities were!! We brought our dog ans she slept and played very well!!
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024