Independent Chaffee hotels

"The place seemed very clean. Service was very good. We would stay there again. "

"Very pleasant stay"

"It is always a pleasure to visit the Roycroft! It is elegant in its austere simplicity. There are many quiet and comfortable nooks here and there, and the new Library Bar is an excellent addition, The chef and team are spot on in their menu choices and presentations. I'll keep coming!"

"Great location, lots of dining options near by. Property was clean, staff was friendly. "

"Everything was fantastic! The bed too hard for me. "

"Inexpensive and one pet stays free. A lot of road noise in our room. Room was dated and would benefit from some upkeep. Decent value for the price I paid. Check in staff was very nice. "

"Reliable property for short stay, nice breakfast "

"The manager, Scott, was terrific and helpful. The room was large and comfortable. We enjoyed our stay. "

"I frequently return to this hotel due to my family residing in the area. Its convenient location provides easy access to the more rural areas of Western New York, as well as proximity to the highway for trips into the city. I have consistently found the staff to be friendly and helpful, and the rooms are always clean and well-maintained. Additionally, I have had no issues with the Wi-Fi, and the desk in my room has been comfortable for working when needed. Notably, during the Christmas of 2022, I was unexpectedly snowed in at the hotel. The staff handled the situation exceptionally well, implementing measures to ensure everything remained under control and finding creative ways to entertain the children. I always look forward to returning to this hotel during my visits to Western New York."