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Garden & City Cauterets Balneo

3.0 star property
Residence with a full-service spa, a quick walk to Cirque du Lys Gondola

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garden & City Cauterets Balneo

Indoor pool, seasonal outdoor pool, pool loungers
Point of interest
Free WiFi, bed sheets
Private kitchen
Free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa
  • Pool
  • Pet-friendly
The price is HK$655
HK$747 total
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Apartment for 10 people

Living room

Apartment for 10 people

Highlights

Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
3 bedrooms
Private bathroom
Microwave
  • 753 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 10
  • 1 Double Bed, 2 Single Beds, 1 Single Bunk Bed and 2 Double Sofa Beds

View all photos for Studio for 2

Free WiFi, bed sheets

Studio for 2

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Private bathroom
Microwave
Stovetop
Cookware/dishes/utensils
  • 205 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Double Room

Free WiFi, bed sheets

Single Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Daily housekeeping
  • 205 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Electric kettle
Espresso maker
Coffee/tea maker
Daily housekeeping
  • 215 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio for 4

Free WiFi, bed sheets

Studio for 4

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Private bathroom
Microwave
Stovetop
Cookware/dishes/utensils
  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for 2 communicating studios for 8 people

Private kitchen

2 communicating studios for 8 people

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Stovetop
  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 2 Single Bunk Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio for 2

Free WiFi, bed sheets

Studio for 2

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Private bathroom
Microwave
Stovetop
Cookware/dishes/utensils
  • 205 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Duplex, 1 Bedroom (For 6)

Living area

Comfort Duplex, 1 Bedroom (For 6)

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Stovetop
  • 431 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Apartment for 10 people

Living area

Apartment for 10 people

Highlights

Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
4 bedrooms
Private bathroom
Microwave
  • 753 sq ft
  • 4 bedrooms
  • 1 bathroom
  • Sleeps 10
  • 2 Double Beds, 2 Single Bunk Beds and 1 Double Sofa Bed

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About the area

Map
11 avenue du General Leclerc, Cauterets, Hautes-Pyrenees, 65110

What's nearby

  • Cirque du Lys Gondola - 4 min walk - 0.4 km
  • Cauterets Baths - 5 min walk - 0.5 km
  • Pyrénées National Park - 4 min drive - 3.5 km
  • Pont d'Espagne - 9 min drive - 8.0 km
  • Lac de Gaube - 9 min drive - 8.0 km

Getting around

  • Lourdes Station - 27 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 50 min drive

Restaurants

  • ‪Le Bistrot du Boulevard - ‬3 min walk
  • ‪L'Abri du Benques - ‬3 min drive
  • ‪Royalty - ‬4 min walk
  • ‪Sarl le Refuge de la Cascade - ‬3 min drive
  • ‪Le braséro - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Garden & City Cauterets Balneo

Residence with a full-service spa, a quick walk to Cirque du Lys Gondola
This smoke-free residence features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Garden & City Cauterets Balneo offers 136 accommodations. Flat-screen televisions are featured in guestrooms. This Cauterets residence provides complimentary wireless Internet access.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the residence's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Ski

  • Close to skiing
  • Ski storage
  • Ski shuttle nearby
  • Ski passes

Pool/Spa

  • Indoor pool
  • Seasonal outdoor pool
  • Sunloungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free off-site parking within 984 ft
  • Street parking available
  • Ski shuttle nearby

Family friendly

  • Playground

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 19 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided

Entertainment

  • Flat-screen TV
  • Pool or billiards table
  • Table football
  • TV in a common area

Outdoor areas

  • Terrace
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Conference space (538 square feet)

Comfort

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 12 per pet per day (maximum EUR 54 per stay)
  • 1 total pets
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Banquet hall
  • 24-hour front desk

Location highlights

  • Near the boardwalk

Things to do

  • Fitness centre
  • Bike hire on site
  • Hiking/biking trails nearby
  • Rafting nearby
  • Golf nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Snowmobiling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 136 rooms
  • 6 floors
  • 2 buildings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 25 2024 to December 6 2024 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 30 October to 16 December:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day (maximum EUR 54 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 14 for children
  • Pet fee: EUR 12 per pet, per day (maximum EUR54 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 15 June to 01 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Odalys Hotel-Residence Aladin House Cauterets
Odalys Hotel-Residence Aladin House
Odalys Hotel-Residence Aladin Cauterets
Odalys Hotel-Residence Aladin
Odalys Hotel Residence Aladin
Odalys Hotel Residence Aladin
Garden & City Cauterets Balneo Residence
Garden & City Cauterets Balneo Cauterets
Garden & City Cauterets Balneo Residence Cauterets

Frequently asked questions

Does Garden & City Cauterets Balneo have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. The swimming pool will be unavailable from November 25 2024 until December 6 2024 (dates subject to change).

How much does it cost to stay at Garden & City Cauterets Balneo?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Garden & City Cauterets Balneo on 5 Jan 2025 start from HK$655.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garden & City Cauterets Balneo pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much is parking at Garden & City Cauterets Balneo?

There is free parking nearby.

What time is check-in at Garden & City Cauterets Balneo?

Check-in start time: 4:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garden & City Cauterets Balneo?

Checkout is at 10 AM. Late checkout is available for EUR 30 (subject to availability).

Where is Garden & City Cauterets Balneo located?

Situated near a boardwalk, this spa residence is 0.2 mi (0.3 km) from Cirque du Lys Gondola and 1.7 mi (2.8 km) from Pyrénées National Park. Pont d'Espagne and Lac de Gaube are also within 6 mi (10 km).

Garden & City Cauterets Balneo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 202 reviews" "
Rating 8 - Good. 86 out of 202 reviews" "
Rating 6 - Okay. 32 out of 202 reviews" "
Rating 4 - Poor. 16 out of 202 reviews" "
Rating 2 - Terrible. 2 out of 202 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, clean and functional accommodation. Especially liked the outdoor pool & the fact you are right in the centre of the town.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

PUCHEU

Stayed 1 night in May 2024

10/10 Excellent

Earl

Liked: Cleanliness, property conditions & facilities
Nice central place in Cauterets. Only problem is the parking situation if you didn’t reserve in advance.
Stayed 3 nights in Feb 2024

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, room comfort
The place was really well located. The hotel was clean and everyone was very friendly. The pool is great, perfect for families.
Stayed 2 nights in Feb 2021

4/10 Poor

nicolas

Travelled with family
Disliked: Room comfort
Cauterets is stunning by this hotel is average
Very basic standard. Ikea furniture, terrible beds, no service. The Balneo that refer to thermal bath are only large jacuzzi. it is ok for young on budget. C'est très basic, l'ameublement vient de chez Ikea et il n y a aucun service. le personnel de reception est tres gentil, mais incapable de nous donner quelque information que ce soit sur la station et sans oublier qu on vous demande de vider vos poubelle. Un minimum de service "hotelier" serait pas mal. on voulais emmener les enfants faire de la luge, la seule réponse a nos questions ont été d'aller voir l office du tourisme ( chose que nous n'ont pas fait car ils étaient ferme). Résultat, nous sommes aller au col du tourmalet,La prochaine fois nous essayerons Barege ou la mongie.
Stayed 1 night in Oct 2020

6/10 Okay

mjotour, australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A trip to Cauterets.
The location of the hotel was fantastic- right in the middle of everything. Unfortunately we arrived during a heat wave and they had no airconditioning so we were most uncomfortable. The pool allowed great relief from the sweltering heat! The rooms were very dated but all and all the bed were comfortable and the towels were fluffy!
Stayed 2 nights in Aug 2018

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
True to pictures, nothing luxury but nice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good pools.
Fantastic pools and spa area. Wonderfully friendly staff. Extremely expensive overall. We had the last room and paid a fortune for it!! Do book parking before you get there as it was full on our arrival and there is no where to park in the resort when it is busy.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jordan

Liked: Amenities
Disliked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cecile

Travelled with family
Liked: Cleanliness, room comfort
Séjour très agréable on recommande
Très beau séjour. Le personnel est très agréable, l hôtel est en plein cœur de ville, l espace spa est très bien conçu on a adoré, merci c était un beau séjour pour nous. Et oui il y a un ruisseau qui passe dans la ville et nous avons apprécié l entendre.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, room comfort
Agréable séjour
Agréable séjour, établissement propre, personnel agréable et serviable. Directement en centre ville mais du coup bruyant le soir mais bien insonorisées
Stayed 3 nights in Aug 2024

8/10 Good

XAVIER

Liked: Cleanliness, property conditions & facilities
Oui
Stayed 2 nights in Aug 2024

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

VALERIE

Établissement moyen
Séjour convenable. Pas trop dormi à cause bruit surtout du ruisseau. Très bon accueil. Chambre piscine tres moyen pour le prix déçu un peu
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Etablissement bien situé et bien équipé
Retard pr récupérer notre studio à notre arrivée et delai d'attente au restaurant hors normes ; c'est dommage car les plats sont bons mais le service est vraiment trop long (env 2h pr plat/dessert) !
Stayed 3 nights in Aug 2024

10/10 Excellent

Youri

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Très bon établissement le spa est très beau et l'hôtel très bien.
Stayed 2 nights in Jul 2024

8/10 Good

Sylvie

Travelled with family
Liked: Room comfort
Super ce séjour mais Hotel en Travaux on va partou
Stayed 6 nights in Jul 2024

6/10 Okay

jean-Claude

Disliked: Cleanliness, room comfort
Le séjour était magnifique pour le site établissement pas assez propre surtout sur les spa piscine etc petit déjeuner pas à la hauteur Regret pour tout ça ?
Stayed 3 nights in Jul 2024

10/10 Excellent

null

Liked: Cleanliness, room comfort
Convenable
Literie confortable, vue appréciée sur la montagne, services accessibles de qualité mériterait un coup d’antikal sur les fenêtres du jacuzzi ça fait pas très net…
Stayed 1 night in Jul 2024

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort
Séjour agréable. Personnel au top.chambre sobre et très propre. Piscine intérieure, sauna, hamman.. excellent séjour dans cette hotel.
Stayed 2 nights in Jul 2024