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Garden & City Cauterets Balneo

3.0 star property
Residence with a full-service spa, a quick walk to Cirque du Lys Gondola

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Garden & City Cauterets Balneo

Indoor pool, seasonal outdoor pool, pool loungers
Free WiFi, bed sheets
Private kitchenette
Private kitchen
Free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
The price is HK$541
HK$622 total
includes taxes & fees
25 Nov - 26 Nov
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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Apartment for 10 people

Living room

Apartment for 10 people

Highlights

Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
3 bedrooms
Private bathroom
Microwave
  • 753 sq ft
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 10
  • 1 Double Bed, 2 Single Beds, 1 Single Bunk Bed and 2 Double Sofa Beds

View all photos for Studio for 2

Free WiFi, bed sheets

Studio for 2

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Private bathroom
Microwave
Cookware/dishes/utensils
Stovetop
  • 205 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Double Room

Free WiFi, bed sheets

Single Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Daily housekeeping
  • 205 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Free WiFi, bed sheets

Superior Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Daily housekeeping
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio for 4

Free WiFi, bed sheets

Studio for 4

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Private bathroom
Microwave
Cookware/dishes/utensils
Stovetop
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed OR 2 Single Beds and 1 Single Bunk Bed

View all photos for 2 communicating studios for 8 people

Private kitchen

2 communicating studios for 8 people

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 8
  • 2 Single Bunk Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio for 2

Free WiFi, bed sheets

Studio for 2

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Private bathroom
Microwave
Cookware/dishes/utensils
Stovetop
  • 205 sq ft
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Duplex (For 6)

Living area

Comfort Duplex (For 6)

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
Microwave
Cookware/dishes/utensils
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Apartment for 10 people

Living area

Apartment for 10 people

Highlights

Heating
Kitchen
Fridge
Dishwasher
Flat-screen TV
3 bedrooms
Private bathroom
Microwave
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 10
  • 1 Double Bed, 2 Single Beds, 1 Single Bunk Bed and 2 Double Sofa Beds

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About the area

Map
11 avenue du General Leclerc, Cauterets, Hautes-Pyrenees, 65110

What's nearby

  • Cirque du Lys Gondola - 4 min walk
  • Cauterets Baths - 5 min walk
  • Pyrénées National Park - 4 min drive
  • Pont d'Espagne - 9 min drive
  • Lac de Gaube - 9 min drive

Getting around

  • Lourdes Station - 27 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 50 min drive

Restaurants

  • ‪Le Bistrot du Boulevard - ‬3 min walk
  • ‪L'Abri du Benques - ‬3 min drive
  • ‪Royalty - ‬4 min walk
  • ‪Sarl le Refuge de la Cascade - ‬3 min drive
  • ‪Le braséro - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Garden & City Cauterets Balneo

Residence with a full-service spa, a quick walk to Cirque du Lys Gondola
This smoke-free residence features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and a seasonal outdoor pool.
Garden & City Cauterets Balneo offers 136 accommodations. Flat-screen televisions are featured in guestrooms. This Cauterets residence provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the residence's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Ski

  • Close to skiing
  • Ski storage
  • Ski shuttle nearby
  • Ski passes

Pool/Spa

  • Indoor pool
  • Seasonal outdoor pool
  • Sunloungers
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Body scrubs
  • Facials
  • Body treatments
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Free off-site parking within 984 ft
  • Street parking available
  • Ski shuttle nearby

Family friendly

  • Playground

Dining

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 19 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Towels provided

Entertainment

  • Flat-screen TV
  • Pool or billiards table
  • Table football
  • TV in a common area

Outdoor areas

  • Terrace
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Conference space (538 square feet)

Comfort

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 12 per pet per day (maximum EUR 54 per stay)
  • 1 total pets
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)
  • Banquet hall

Location highlights

  • Near the boardwalk

Things to do

  • Bike hire on site
  • Rafting nearby
  • Golf nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 136 rooms
  • 6 floors
  • 2 buildings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 16 December:
  • Bar/Lounge
  • Dining venue

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day (maximum EUR 54 per stay)
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 14 for children
  • Pet fee: EUR 12 per pet, per day (maximum EUR54 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 15 June to 05 November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Odalys Hotel-Residence Aladin House Cauterets
Odalys Hotel-Residence Aladin House
Odalys Hotel-Residence Aladin Cauterets
Odalys Hotel-Residence Aladin
Odalys Hotel Residence Aladin
Odalys Hotel Residence Aladin
Garden & City Cauterets Balneo Residence
Garden & City Cauterets Balneo Cauterets
Garden & City Cauterets Balneo Residence Cauterets

Frequently asked questions

Does Garden & City Cauterets Balneo have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Garden & City Cauterets Balneo?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Garden & City Cauterets Balneo on 25 Nov 2024 start from HK$541.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garden & City Cauterets Balneo pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

How much is parking at Garden & City Cauterets Balneo?

There is free parking nearby.

What time is check-in at Garden & City Cauterets Balneo?

Check-in start time: 4:00 PM; check-in end time: 9:00 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garden & City Cauterets Balneo?

Checkout is at 10 AM. Late checkout is available for EUR 30 (subject to availability).

Where is Garden & City Cauterets Balneo located?

Situated near a boardwalk, this spa residence is 0.2 mi (0.3 km) from Cirque du Lys Gondola and 1.7 mi (2.8 km) from Pyrénées National Park. Pont d'Espagne and Lac de Gaube are also within 6 mi (10 km).

Garden & City Cauterets Balneo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 64 out of 200 reviews" "
Rating 8 - Good. 86 out of 200 reviews" "
Rating 6 - Okay. 32 out of 200 reviews" "
Rating 4 - Poor. 16 out of 200 reviews" "
Rating 2 - Terrible. 2 out of 200 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Stayed 1 night in Aug 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, clean and functional accommodation. Especially liked the outdoor pool & the fact you are right in the centre of the town.
Stayed 1 night in Aug 2024

10/10 Excellent

PUCHEU

Stayed 1 night in May 2024

10/10 Excellent

Earl

Liked: Cleanliness, property conditions & facilities
Nice central place in Cauterets. Only problem is the parking situation if you didn’t reserve in advance.
Stayed 3 nights in Feb 2024

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, room comfort
The place was really well located. The hotel was clean and everyone was very friendly. The pool is great, perfect for families.
Stayed 2 nights in Feb 2021

4/10 Poor

nicolas

Travelled with family
Disliked: Room comfort
Cauterets is stunning by this hotel is average
Very basic standard. Ikea furniture, terrible beds, no service. The Balneo that refer to thermal bath are only large jacuzzi. it is ok for young on budget. C'est très basic, l'ameublement vient de chez Ikea et il n y a aucun service. le personnel de reception est tres gentil, mais incapable de nous donner quelque information que ce soit sur la station et sans oublier qu on vous demande de vider vos poubelle. Un minimum de service "hotelier" serait pas mal. on voulais emmener les enfants faire de la luge, la seule réponse a nos questions ont été d'aller voir l office du tourisme ( chose que nous n'ont pas fait car ils étaient ferme). Résultat, nous sommes aller au col du tourmalet,La prochaine fois nous essayerons Barege ou la mongie.
Stayed 1 night in Oct 2020

6/10 Okay

mjotour, australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A trip to Cauterets.
The location of the hotel was fantastic- right in the middle of everything. Unfortunately we arrived during a heat wave and they had no airconditioning so we were most uncomfortable. The pool allowed great relief from the sweltering heat! The rooms were very dated but all and all the bed were comfortable and the towels were fluffy!
Stayed 2 nights in Aug 2018

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
True to pictures, nothing luxury but nice

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good pools.
Fantastic pools and spa area. Wonderfully friendly staff. Extremely expensive overall. We had the last room and paid a fortune for it!! Do book parking before you get there as it was full on our arrival and there is no where to park in the resort when it is busy.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

XAVIER

Liked: Cleanliness, property conditions & facilities
Oui
Stayed 2 nights in Aug 2024

10/10 Excellent

Youri

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Très bon établissement le spa est très beau et l'hôtel très bien.
Stayed 2 nights in Jul 2024

8/10 Good

Sylvie

Travelled with family
Liked: Room comfort
Super ce séjour mais Hotel en Travaux on va partou
Stayed 6 nights in Jul 2024

6/10 Okay

jean-Claude

Disliked: Cleanliness, room comfort
Le séjour était magnifique pour le site établissement pas assez propre surtout sur les spa piscine etc petit déjeuner pas à la hauteur Regret pour tout ça ?
Stayed 3 nights in Jul 2024

10/10 Excellent

null

Liked: Cleanliness, room comfort
Convenable
Literie confortable, vue appréciée sur la montagne, services accessibles de qualité mériterait un coup d’antikal sur les fenêtres du jacuzzi ça fait pas très net…
Stayed 1 night in Jul 2024

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort
Séjour agréable. Personnel au top.chambre sobre et très propre. Piscine intérieure, sauna, hamman.. excellent séjour dans cette hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Hôtel accueillant et restaurant succulent
Chambre simple et propre. Literie de qualité et chambre silencieuse Nous avons ete surclassés Le personnel est top, à l'hôtel comme au délicieux restaurant que je recommande.
Stayed 2 nights in May 2024

10/10 Excellent

maylis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

8/10 Good

Isabelle

Liked: Cleanliness, room comfort
Chambre propre,repas au restaurant impeccables. Petit manque d’organisation au petit dej, pain manquant, compote qui avait tourné. Petit bémol concernant le spa : manque de dalles au plafond, propreté douteuse. Plein d’enfants chahutants et sans surveillance dans le bassin normalement interdit aux moins de 16 ans, nous avons retrouvé les mêmes qui prenaient les couloirs pour une aire de jeu. Séjour tout de même agréable et personnel sympathique, bar au top.
Stayed 2 nights in Apr 2024

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Anaïs

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Fehride

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

emi

Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Superbe Hotel
Week end au ski en famille, l'hôtel est très bien situé pour récuperer le télécabine à pied. La chambre (studio pour 4) est très bien, confortable, propre et tout ce qu'il faut. Bar, restaurant et jeux pour enfant accessible. très bien situé pour se promener par la suite en ville.. Au top. Petit Bemol le coût pour stationner dans la ville de cauteret. L'hotel devrait penser à un partenariat avec la ville pour éviter ce coût très excessif.
Stayed 2 nights in Jan 2024

8/10 Good

Robin

Liked: Cleanliness, room comfort
Un séjour sans Balnéo ni Restaurant !
Le studio que nous avons loué était très bien, correspondait aux photos et descriptif. Le Check in s’est bien passé bien qu’on nous fasse payer les taxes de séjour en début de séjour … étonnant mais peu importe ! Le studio était très propre, la literie bonne, les équipements bien. En revanche, 2 grosses déceptions sur cette petite escapade en amoureux de 2 nuits : la balnéo et le restaurant le Garden. Il est inadmissible de mettre en avant une Balnéo qui n’en est clairement pas une : il fait hyper froid, les bassins sont froids, les jets marchent une fois sur deux, le plafond est moisi et certaines parties de la toiture sont enlevés laissant apparaître les tuyaux et câbles, le sol est congelé, les vestiaires hommes femmes ensemble et trop petit, une douche sans toit bref une honte. Le restaurant le Garden : un burger végé pas bon du tout (oignons, ketchup, cœur artichaut pané c’est tout). Aucune préparation, le pain que de l’air, insipide etc. Bref une déception monumentale. Je ne parle pas de l’accueil du restaurant qui est déplorable et de plus lorsqu’on fait part de notre mécontentement c’est à peine si on reçoit des excuses ou quoique ce soit … une des hôtesses nous agresse dans ses propos et lève les yeux au ciel ! Incroyable du jamais vu ! On a quand même fini au carrefour city pour s’acheter un dessert ! Enfin, au départ, la réception nous redemande de payer les taxes de séjour (payées à l’arrivée) … pas beaucoup de cohérence malheureusement.
Stayed 2 nights in Jan 2024