Carterville Family Hotel

"It was nice and clean. Bathrooms were a little gross"

"Excellent stay in a newly renovated property. The evening reception with drinks and light food was a great plus. Breakfast was good as well. My only complaint was the Hot Tub. I spent the day working on my farm in the area and was looking forward to a nice relaxing soak. I turned the jets on and stepped into ice cold water. Needless to say, I exited immediately. Upon check out, I mentioned the issue at the front desk. I was informed a part was broken and was supposed to arrive in a couple days. A sign in the pool area alerting to the issue would have been nice."

"Nice and clean "

"Second stay here, perfect!"

"We thoroughly enjoyed our stay at the Best Western in Marion, IL. The hotel is conveniently located and is only minutes away from the lovely historic downtown and Civic Center. The room was clean and comfortable. The staff were friendly, professional, and efficient. Check-in and check-out were easy and hassell-free. The complimentary breakfast was hot and delicious, well-presented, and constantly monitored for cleanliness and needed refills. We loved having chocolate chip cookies available for a snack after our evening out in town. We will definitely stay here next time we visit the city."

"Everything was nice. The only complaint was my dogs were finding MM’s like candy everywhere around the room. Other than that it was a very nice over night stay. Very friendly staff. Will stay here again when we travel up north again. Thank you for making our stay wonderful! "

"Outstanding breakfast. Very nice staff. Overall great stay. "

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"Close to Amtrak and breakfast is at 5:30 am"