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ZiOne Luxury Hotel Cartagena

3.5 star property
Hotel with free breakfast, a short walk to Bocagrande Beach

Choose dates to view prices

Photo gallery for ZiOne Luxury Hotel Cartagena

Terrace/patio
Terrace/patio
Down duvets, minibar, in-room safe, soundproofing
Front of property – evening/night
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Laundry
The current price is HK$707
HK$707 total
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Room, 1 King Bed, Non Smoking, Hot Tub

Down duvets, minibar, in-room safe, soundproofing

Junior Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Soundproofed
Private outdoor hot tub
Air conditioning
Flat-screen TV
Down duvet
Rainfall showerhead
Private bathroom
Jetted bath
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with living Room

Down duvets, minibar, in-room safe, soundproofing

Superior Room with living Room

Highlights

Garden
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub

Down duvets, minibar, in-room safe, soundproofing

Superior Suite, 1 King Bed, Jetted Tub

Highlights

Garden
Soundproofed
Private rooftop hot tub
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Down duvet
  • 1076 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 Double Bed, Non Smoking

Down duvets, minibar, in-room safe, soundproofing

Business Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Rainfall showerhead
Minibar
Satellite channels
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Down duvets, minibar, in-room safe, soundproofing

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Minibar
Satellite channels
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Down duvets, minibar, in-room safe, soundproofing

Standard Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Minibar
Satellite channels
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Calle 5 # 3 - 14 - Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 3 min walk
  • Castillo Grande Beach - 8 min walk
  • El Laguito Beach - 10 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 20 min drive

Restaurants

  • ‪Restaurante Dunia - ‬3 min walk
  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬3 min walk
  • ‪Italian Pizza & Pasta - ‬1 min walk
  • ‪El corral Bocagrande - ‬2 min walk

About this property

ZiOne Luxury Hotel Cartagena

Hotel near Bocagrande Beach
At ZiOne Luxury Hotel Cartagena, you can look forward to a free breakfast buffet, an airport shuttle and a poolside bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and a garden.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and a front desk safe
  • Concierge services, smoke-free property and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 51 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other amenities include:
  • 51-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 51-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 150000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 150000.0 per night
  • Administrative fee: COP 9500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 900904020-2
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Property Registration Number RNT 60221

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Zione Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel
ZiOne Luxury Hotel Cartagena Cartagena
ZiOne Luxury Hotel Cartagena Hotel Cartagena

Frequently asked questions

Does ZiOne Luxury Hotel Cartagena have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ZiOne Luxury Hotel Cartagena?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at ZiOne Luxury Hotel Cartagena on 22 Feb 2025 start from HK$706.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ZiOne Luxury Hotel Cartagena pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZiOne Luxury Hotel Cartagena?

Self-parking is free at this property.

What time is check-in at ZiOne Luxury Hotel Cartagena?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ZiOne Luxury Hotel Cartagena?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does ZiOne Luxury Hotel Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is ZiOne Luxury Hotel Cartagena located?

Located in Bocagrande, this hotel is within a 5-minute walk of Centro Comercial Nao and Bocagrande Beach. Rio Cartagena Casino and Castillo Grande Beach are also within 10 minutes.

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ZiOne Luxury Hotel Cartagena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 203 out of 462 reviews
Rating 8 - Good. 126 out of 462 reviews
Rating 6 - Okay. 66 out of 462 reviews
Rating 4 - Poor. 29 out of 462 reviews
Rating 2 - Terrible. 38 out of 462 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Super friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

The view was amazing. Loved the privacy. I will greatly recommend it and try to stay once again. Thanks ZI one
Stayed 2 nights in Feb 2025

8/10 Good

LETY

Nice hotel will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

LETY

Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Rain

Good, clean hotel
Stayed 1 night in Dec 2024

10/10 Excellent

catherine

We were treated like VIP guests by Joe or Jorge and front desk staff. They made our visit to Cartagena fabulous. I highly recommend this hotel and the restaurant offers great breakfast and menus. We took a sunset cruise and a City tour and we enjoyed it even though there was some hiccups to find out tour groups.
Stayed 1 night in Jan 2025

10/10 Excellent

A

Everything was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Javier

Amazing stay
Had an AMAZING stay at this hotel! Walking distance from the beach, restaurants and many places. This hotel was very updated and clean, best part was the AC of the room and hallway along with the rooftop pool and bar.
Stayed 2 nights in Oct 2024

8/10 Good

JEFFERY

It was a great experience very close to everything.The staff was excellent
Stayed 5 nights in Oct 2024

10/10 Excellent

Victor

Excellent!
Stayed 5 nights in Nov 2024

10/10 Excellent

María Fernanda

Our stay at ZiOne Luxury Hotel was very pleasant, it is located in an area with a lot of commerce around it and tourism options,
Stayed 4 nights in Aug 2024

8/10 Good

Odell

The property didn’t have hot water during my visit. The shower also leaked due to improper caulking of the shower door. Aside for those minor issues, I’d stay there again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Lloyd

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was forced to cancel because I got sick before the trip. The property wouldn’t even respond to a refund or credit inquiry. I lost the total amount paid. I’m really not sure about the property but the staff is horrible for this.
Stayed 4 nights in Jan 2025

10/10 Excellent

MARY

Staff was great, rooftop pool and bar was a nice plus- beds were super comfy and couldn’t hear the people nextdoor which is always great. Breakfast was ok but we got there late- Anja(Anna?) was fantastic though and had the kitchen cook me up some eggs since the tray was empty.
Stayed 1 night in Nov 2024

8/10 Good

Jack

Good
Stayed 2 nights in Nov 2024

8/10 Good

tientse

Nice hotel in a hood area with lots of commerce
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Good average stay
It’s an average hotel for the price paid. Just needed it one night and it was good for what I needed it. Would stay here again.
Stayed 1 night in Aug 2024

6/10 Okay

Rashad

Very tiny rooms. At a high price
Stayed 2 nights in Oct 2024

10/10 Excellent

Dante M

The staff was very friendly. Our room had a great view of the city. Overall great time.
Stayed 3 nights in May 2024

6/10 Okay

nicola

Small pool, poor selection of breakfast food , limited breakfast food choices and quantities.
Stayed 7 nights in Jun 2024

10/10 Excellent

Wanusa

Very well located and amazing breakfast
Stayed 3 nights in May 2022

10/10 Excellent

Rosario

Very safe and cleaness
Stayed 4 nights in Jul 2024

10/10 Excellent

Neme

Excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Love how close it was to the beach and how friendly the staff were.
Stayed 4 nights in Mar 2023

10/10 Excellent

Elda

Safe area everything is accesible to walk get tours and know the city and beaches. have easy access to bank and money exchange area.
Stayed 3 nights in Apr 2024