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Estelar Cartagena de Indias Hotel

4.0 star property
Beach fun in outdoor pool, near Clock Tower

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Interior detail
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
The price is HK$972
HK$972 total
includes taxes & fees
20 Jan - 21 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 391.4 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 391.4 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 355.8 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 355.8 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, free pool cabanas, pool loungers

InterContinental Cartagena De Indias, an IHG Hotel

Pool
Spa
Kids pool
Free WiFi
9.2 out of 10, Wonderful, (1007)
The price is HK$1,400
HK$1,400 total
includes taxes & fees
19 Jan - 20 Jan 2025
InterContinental Cartagena De Indias, an IHG Hotel
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About the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 1 min walk
  • Clock Tower - 19 min walk
  • Cartagena de Indias Convention Center - 3 min drive
  • San Felipe de Barajas Castle - 3 min drive
  • Walls of Cartagena - 4 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪51 Sky Bar - ‬1 min walk
  • ‪Edificio Seguros Bolivar - ‬6 min walk
  • ‪La Brioche - ‬7 min walk

About this property

Estelar Cartagena de Indias Hotel

Upscale hotel near Bocagrande Beach
Located close to Clock Tower, Estelar Cartagena de Indias Hotel provides a poolside bar, a rooftop terrace and a hair salon. Indulge in a manicure/pedicure, a body scrub and a body treatment at the on-site spa. The on-site restaurant, Restaurante Piso 12, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
  • Luggage storage, a lift and smoke-free property
  • Guest reviews say great things the breakfast, pool and helpful staff
Room features
All 338 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante Piso 12
  • 51SKYBAR
  • Lobby Bar Piso 15

Things to do

  • 3 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 15 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (return)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Frequently asked questions

Does Estelar Cartagena de Indias Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Estelar Cartagena de Indias Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Estelar Cartagena de Indias Hotel on 20 Jan 2025 start from HK$971.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Estelar Cartagena de Indias Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of COP 95200 per pet, per night.

How much is parking at Estelar Cartagena de Indias Hotel?

Self-parking is free at this property.

What time is check-in at Estelar Cartagena de Indias Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Estelar Cartagena de Indias Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Estelar Cartagena de Indias Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 70000 per vehicle applies.

Where is Estelar Cartagena de Indias Hotel located?

Located in Bocagrande, this beach hotel is steps away from Plaza Bocagrande Commercial Center and Bocagrande Beach. Hospital Naval de Cartagena and Parque de La Marina are also within 15 minutes.

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 690 out of 1054 reviews" "
Rating 8 - Good. 166 out of 1054 reviews" "
Rating 6 - Okay. 81 out of 1054 reviews" "
Rating 4 - Poor. 53 out of 1054 reviews" "
Rating 2 - Terrible. 64 out of 1054 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Riquelmy, New York

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Towels provided felt like sandpaper. Understaffed at breakfast - took forever to get coffee and only one employee was working the first line of food and you had to wait until she served everyone. Wi-Fi was very spotty at the pool area and even went out several times (albeit, for a very short period). Security is good, but mostly unpleasant. Breakfast was decent, but desperately requires more options (particularly veggie options).
Stayed 4 nights in Dec 2024

6/10 Okay

Riquelmy, New York

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Physically beautiful hotel, complete with a sky bar and pool. It’s very clean and the WiFi was mostly good. The location is solid, as it sits right across the street from the beach and just a short taxi ride away from the walled city. There’s also a mall nearby as well, in addition to some restaurants. However, it’s not without its share of issues. The first thing I noticed is how you’re obliged to take two different elevators (and walk across the lobby on the 15th floor) just to get to your room. That’s incredibly inconvenient for guests. Secondly, the staff at the hotel is mediocre. My key card had to be replaced 4 times during my 8 night stay and the last time it happened, I was waiting in line for a disrespectful amount of time while employees were enjoying a personal conversation. The shower is large, but the rest of the bathroom feels cramped. Also, the tiles in the bathroom get incredibly slippery. Yes, there’s a grab bar, but who wants to hold on to a bar just to take a shower?! One of the main reasons I chose to stay at this hotel was their beautiful pool. I soon learned that was a mistake. Despite ample room for at least two dozen more lounge chairs, the hotel currently has approximately 25 available for dozens of guests who show up every morning trying to get a tan. You’re forced to wait, indefinitely, until a guest decides to leave. A 4 star hotel should have many more available. Also, they were understaffed at breakfast. Would I stay here again? No!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jorge

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, all staff and hotel services very responsive to breakfast and house cleaning needs, polite and expedited treatment
Stayed 6 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located hotel, excellent services overall including at breakfast and house cleaning. Beautiful sightseeing from the room facing the ocean.
Stayed 1 night in Dec 2024

10/10 Excellent

Giosepina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel for me, very recommended!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Jamel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view from my room ocean view very nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Florinda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Estelar is the best hotel in Cartagena. Very clean, great amenities and services. The view is spectacular, the pool is amazing. Great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alejandra, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice area, full of choices to eat, shops and bars. Just be aware that it’s a very popular area to party and at night gets very loudly! And the music will last till 3-4am
Stayed 1 night in Dec 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

8/10 Good

Genghiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Coffee in breakfast was bad, disgrace for Colombia
Stayed 4 nights in Dec 2024

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and my friend traveled to Cartagena for a week. We really enjoyed our stay at Estelar. Raúl at the front door was always smiling and welcoming. Laura at Piso 12 took great care of us for our last dinner in Cartagena! All of the staff was helpful and welcoming. Our rooms stayed clean and stocked up with fresh towels and tissue. Room service selections were also delicious. We can’t wait to return to Cartagena and stay at Estelar!
Stayed 5 nights in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 2 nights in Dec 2024

10/10 Excellent

Mancode

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandra, Bellingham

Liked: Cleanliness, staff & service, amenities
Location, price, service and amenities are great! The pool is beautiful, the glass fence with ocean views needs some work but overall is a great and nice place to stay in Cartagena!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
is my second time in Estalar hotel. i high recommended to stay in this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan, White plains

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Pool area needs updating. Everything else was amazing. Love restaurants and skybar
Stayed 7 nights in Dec 2024

8/10 Good

Ajaran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had very good security measures and was very beautiful….. however it was very hot in certain areas especially the walkways from your hotel room to the elevator.
Stayed 5 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon, Barranquilla

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Dec 2024

4/10 Poor

RICARDO

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Demora de 40 para recibir la habitación en check in. Falta de atención del personal del restaurant del desayuno. Pésima respuesta para atender un requerimiento de llevar agua a la habitación, Se hicieron 4 llamadas en 4 horas para solicitarlo hasta que finalmente enviaron al encargado.
Stayed 6 nights in Nov 2024

10/10 Excellent

Joy

Stayed 2 nights in Nov 2024

10/10 Excellent

lizeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and family friendly
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024