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Casa Santa Ana Hotel Boutique - Spa

4.0 star property
Victorian Cartagena hotel in Cartagena Walled City with a full-service spa

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January 2025

Photo gallery for Casa Santa Ana Hotel Boutique - Spa

Exterior
Living area
Outdoor spa tub
Terrace/patio
Outdoor pool, pool loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Luxury House

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Luxury House

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 4090 sq ft
  • Sleeps 14
  • 5 Queen Beds and 4 Single Beds

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About the area

Map
Calle Del Carretero 29 No 10b - 34, Cartagena, Bolivar, 130001

What's nearby

  • Cartagena de Indias Convention Center - 7 min walk - 0.6 km
  • Clock Tower - 10 min walk - 0.9 km
  • San Felipe de Barajas Castle - 14 min walk - 1.2 km
  • Walls of Cartagena - 14 min walk - 1.3 km
  • Bocagrande Beach - 10 min drive - 2.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬2 min walk
  • ‪Celele - ‬3 min walk
  • ‪Doña Lola - ‬2 min walk
  • ‪Restaurante Sambal, Bistro Caribeño - ‬3 min walk
  • ‪Demente - ‬1 min walk

About this property

Casa Santa Ana Hotel Boutique - Spa

Upscale boutique hotel near Cartagena de Indias Convention Center
Near Clock Tower, Casa Santa Ana Hotel Boutique - Spa provides free full breakfast, an airport shuttle and a rooftop terrace. Indulge in a manicure/pedicure, a facial and a body scrub at Romance-Spa, the on-site spa. Free in-room WiFi is available to all guests, along with shopping on-site and a hair salon.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Limo/town car service, free bike hire and a front desk safe
  • A computer station, smoke-free property and luggage storage
  • Tour/ticket information, 1 meeting room and wedding services
Room features
All guest rooms are individually furnished, and have comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as air conditioning and dressing gowns.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and sofa beds
  • Bathrooms with rainfall showers and hairdryers
  • 42-inch TVs with cable channels
  • Fridges, free infant beds and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 7:30 AM–10:30 AM
  • 1 bar
  • Room service available

Things to do

  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • iPod dock

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 120000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 50000 per vehicle (return)
  • Rollaway bed fee: COP 120000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Santa Ana Hotel Boutique Spa Cartagena
Casa Santa Ana Hotel Boutique Spa
Casa Santa Ana Boutique Spa Cartagena
Casa Santa Ana Boutique Spa
Casa Santa Ana Spa Cartagena
Casa Santa Ana Hotel Boutique - Spa Hotel
Casa Santa Ana Hotel Boutique - Spa Cartagena
Casa Santa Ana Hotel Boutique - Spa Hotel Cartagena

Frequently asked questions

Does Casa Santa Ana Hotel Boutique - Spa have a pool?

Yes, this property has an outdoor pool.

Is Casa Santa Ana Hotel Boutique - Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Santa Ana Hotel Boutique - Spa?

Casa Santa Ana Hotel Boutique - Spa doesn't offer parking.

What time is check-in at Casa Santa Ana Hotel Boutique - Spa?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Casa Santa Ana Hotel Boutique - Spa?

Checkout is at noon.

Does Casa Santa Ana Hotel Boutique - Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 50000 per vehicle applies.

Where is Casa Santa Ana Hotel Boutique - Spa located?

Located in Cartagena Walled City, this spa hotel is within a 15-minute walk of Ciudad Movil Cultural Center, Cartagena de Indias Convention Center and Clock Tower. Bocagrande Beach is 1.3 mi (2.2 km) away.

Casa Santa Ana Hotel Boutique - Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 108 reviews" "
Rating 8 - Good. 28 out of 108 reviews" "
Rating 6 - Okay. 4 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 1 out of 108 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Casa ana
Amazing Fabulous friendly staff made us feel ver comfortable
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

10/10 Excellent

Anita, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet property. Lovely attentive staff. Spacious room. Loved the common areas - lounge, dining, rooftop. Will definitely come back.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in the charming Getsemani area
Stayed with a friend 1 night at the Casa Santa Ana Hotel Boutique - Spa, which we both enjoyed very much. They welcome you with a free drink of your choice. They have a lovely roof top pool, which was a perfect way to cool down in the heat. They do some lovely massages and facial treatments, which we unfortunately didn't have time to try.The Garden and breakfast is gorgeous and the staff cannot do enough for you so can only recommend this place.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location Great staff that was very kind and helpful. Very clean
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

The ladies were wonderful. The room was modern and clear snd perfect for pur needs. The breakfast was delicious. The rooftop pool was lovely on the middle of tge hot afternoon. I would stay here again in a heartbeat. Loved it!
Stayed 2 nights in Jan 2020

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Lance S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Remie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Girlstrip, Washington D.C

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at hotel were amazing. They went above and beyond to make sure we were happy with our stay. I highly recommend this hotel. Food was great, room service was awesome and would stay at this hotel again if I had to.
Stayed 6 nights in Nov 2019

10/10 Excellent

Irodriguez, Los Angeles, CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were cheerfully greeted at the front door by staff. The hotel is centrally located to most eateries and just outside of the Walled City. We absolutely loved, loved, loved our stay at the Santa Ana Hotel. Highly recommend. You wont regret it.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Excellent breakfast. Nice rooftop pool.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa de Santa Ana is a family-owned boutique hotel in the heart of a lively neighborhood just outside the Old City. The staff were all friendly and helpful. Visiting Cartagena during a rare heatwave, with temps in the 90’s F, the AC in the room was a welcome relief. And they serve the best coconut limeade in the city!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff was awesome along with morning breakfast!
Stayed 2 nights in Jul 2019

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
City center easy access to old town Room was clean safe no one can enter into the casa Our toilet bowl was broken but was fixed we only met an English speaking person last day which was nice but we needed some things like an extra towel or needed help with operation of the tv that spoke only English and we were stuck no help place is nice but was looking for a new place not old
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location to discover the Centro Historico
Cosy place with only five bedrooms. Small pool on the rooftop which was really relaxing after a long day of sightseeing. Very close to the night life, nevertheless absolutely quiet inside. Friendly and attentive staff, However our room in the ground floor smelt slightly of damp, most likely based on the only opening or more correctly the shutters being part of the door (no further window).
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff made you feel lime you were royals. At last minute we decided to stay overnight at Playa Bendita, and staff called us to made sure we were OK. Comfortable and CLEAN bed. My new thing : a delicious welcome “limonada de coco” Higly recomend this hotel and a spa massage !!! Definitely will be back.
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
A little too green
We really enjoyed our stay but had no hot water in the shower. Additionally, they came to bring something to our room and unplugged our charging phones, perhaps to save electricity. Also, the AC was stopped at 75 degrees, again, we presume to save energy. All about being green but if I am paying for a nice hotel I expect to be able to use the power and have hot water.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect; location, facilities, and one special mention to the staff!!
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute colonial home with charm and character. Breakfast was prepared a la cartel and the pool added an extra touch to our stay
Stayed 3 nights in Mar 2019