6/10 一般
Fraser
家人同遊
2025 年 1 月 9 日
讚好：整潔度
不滿：設施服務
I arrived here on January the 2nd at night for a 3 night stay with my wife and 15month old baby. The uk as a whole having a very cold weather snap with weather warnings in place,- 3 to be exact with significant snow fall.
On arrival I was asked for a credit card in case of any damage I might do to the cabin, seemed an odd introduction with not much information care or attention taken to welcome us to the resort.
On entering the cabin there was no heating on which on inspection turned out to be electrical panel heaters that had seen better days, the building was damp as it of course had obviously lay vacant with no heating to heat the fabric and make up of the building resulting in a damp smell and unbearable damp cold rooms. This then instantly felt like a survival situation to turn on all the heating and figure out how to set the heating with a small baby in the freezing cold, not quite what I had intended for a wee family break.
I might add that this is very poor and although my wife did mention to them a day later and they had assured us it was not correct and it should have been on for our arrival, the very first thing that was mentioned on arrival at reception was a credit card and how because it was an Expedia online booking we didn’t need to worry about an electrical bill payment! Call me suspicious but it evident that it’s there protocol to save money.
Lastly the roads and paths no salt or clearing just black ice everywhere! Very dangerous!
Fraser
於 2025 年 1 月住了 3 晚
