While the property itself was well represented, there were a few safety issues that concerned me having a crawling baby. There was a gas leak in the downstairs bedroom, piles of cords in the corners of several rooms, electrical outlets with partial/broken or no plates, broken baby gate, noisy floors and neighbors which is probably more of an insulation issue. Overall, the property feels like a quick flip job for rental purposes and while it was mostly clean, it wasn't a "relax and hangout" type of place.
The most disappointing part of the stay was dealing with a gas leak in the downstairs bedroom with zero communication or help from Vacasa. Upon arrival we realized a gas smell in the downstairs bedroom. We evacuated and called Vacasa for further instruction and were connected to an international call center that would not put us in contact with any local contact. Ultimately, they said they would dispatch a local maintenance company to come take a look. While waiting in the parking lot, we decided to call the local gas company ourselves and they dispatched someone to come inspect the issue. While we were waiting the local maintenance man came and offered to wait for gas company while we grabbed a bite to eat in town. Long story short, by the time we got back to the unit (around 6:30pm, baby's bedtime) there was nobody there. We called Vacasa again looking for an update and the international call center refused to let me talk to someone local but said someone was on their way to the property now...spoiler alert NO ONE showed up! Again while waiting for someone to show up we contacted the gas company again looking for an update. They informed us of the found leak and that for the time being the property was secure but there was a notice of needed repairs left at the property. By this time I was pretty irritated and didn't feel sure about staying there for the night. Ultimately, as it was getting late and no other hotel availability in town we spoke with the gas company, and felt confident enough that it was safe to stay the night. We have yet to receive even a phone call from anyone at Vacasa. I cannot believe we had to be the ones to deal with this issue. While I understand issues happen even while on vacation, a gas leak is a big deal and if we had not made the calls to the local companies that we did, the issue would not have been dealt with at all. I am so disappointed with Vacasa.