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ibis Cancun Centro

3.0 star property
Step into a world of convenience with shopping at your doorstep. Enjoy easy access to local attractions.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ibis Cancun Centro

Exterior
Lunch and dinner served, Regional cuisine
Bar (on property)
Shower, eco-friendly toiletries, hair dryer, towels
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The price is HK$354
HK$457 total
includes taxes & fees
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

What's nearby

  • Dubai Palace Casino - 5 min walk
  • Plaza Las Americas - 6 min walk
  • Plaza 28 - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Playa Tortugas - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Hotel near Plaza Las Americas
A shopping centre on-site, dry cleaning/laundry services and a bar are just a few of the amenities provided at ibis Cancun Centro. The on-site restaurant offers lunch and dinner. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and airport drop-off service (surcharge)
  • A computer station, a TV in reception and a 24-hour front desk
  • Tour/ticket information, a lift and a front desk safe
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 190 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 22-inch plasma TVs with satellite channels
  • Daily housekeeping, desks and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MXN 279 for adults and MXN 140 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 180
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 22-inch plasma TV
  • Satellite channels

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300, per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 279 for adults and from MXN 140 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self-parking fee: MXN 100 per stay
  • Valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Cancun Centro Hotel
ibis Cancun Centro
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

Frequently asked questions

Is ibis Cancun Centro pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ibis Cancun Centro?

As of 10 Jan 2025, prices found for a 1-night stay for 2 adults at ibis Cancun Centro on 23 Jan 2025 start from HK$353.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Cancun Centro?

Self-parking is available for MXN 100 per stay. Valet parking is available for MXN 100 per stay.

What time is check-in at ibis Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ibis Cancun Centro?

Checkout is at noon.

Does ibis Cancun Centro provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 500 per vehicle applies.

Where is ibis Cancun Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Royal Yak Casino and Sports Book and Plaza Las Americas. Amerimed Hospital and Dubai Palace Casino are also within 10 minutes.

ibis Cancun Centro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 516 out of 1132 reviews" "
Rating 8 - Good. 315 out of 1132 reviews" "
Rating 6 - Okay. 132 out of 1132 reviews" "
Rating 4 - Poor. 82 out of 1132 reviews" "
Rating 2 - Terrible. 87 out of 1132 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner in my room did not work, but they were very good about changing rooms
Stayed 1 night in Jan 2025

6/10 Okay

Edwin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Not for families, or groups more than 2 per room. Very small no microwave no fridge. Location is great has a Walmart express below it and a 7/11 across the street
Stayed 7 nights in Dec 2024

6/10 Okay

Lakhbir

Stayed 1 night in Dec 2024

2/10 Terrible

Amal

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The only major thing I have noticed with this hotel was it has no windows no fresh air and it smells because for a decade there’s no fresh air that went through the entire. There’s nothing circulating.
Stayed 9 nights in Dec 2024

8/10 Good

AKHIL

Liked: Cleanliness, property conditions & facilities
Room was very small
Stayed 2 nights in Dec 2024

6/10 Okay

Alyssa

Stayed 1 night in Dec 2024

8/10 Good

Varun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in downtown and closer to all locations. Perfect for people who don't spend much time in the room and go outside to explore.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roger Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffvat Ibis Centro Cancun were very friendly and welcoming. It's nice to have a Walmart Express connected to the property and a very large busy mall within a very short walking distance of Ibis. Thank you to the staff at Ibis Centro Cancun for making my stay in Mexico a wonderful wonderful experience.
Stayed 6 nights in Dec 2024

10/10 Excellent

RIDWAN

Liked: Cleanliness, staff & service, property conditions & facilities
overall good
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Staff & service, amenities, property conditions & facilities
I was really impressed with this hotel. Everything was clean. Check in was easy and quick. Lots available in short walking distance. I would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel to sleep comfortably at night and easy access to transportation across the street to head out to explore during the day.
Stayed 3 nights in Dec 2024

2/10 Terrible

Nassar, Richmond

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service, room smelled really bad, don’t even try a breakfast in the restaurant, terrible.
Stayed 2 nights in Dec 2024

2/10 Terrible

Carlos

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For children the ask for some of ID which I was not told until I go to the check in made it very long and misinformed about the documents needed to check in children I will never go back
Stayed 1 night in Dec 2024

8/10 Good

Bianca

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Stayed 1 night in Nov 2024

10/10 Excellent

Israel, Periodista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price, room was small but clean Breakfast was good
Stayed 1 night in Dec 2024

10/10 Excellent

Ignacio Rossebelt

Liked: Cleanliness, staff & service, property conditions & facilities
Not
Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Liked: Staff & service
Very small room, loud when other guests close their doors and had to constantly go to front desk to reprogram room key
Stayed 4 nights in Dec 2024

10/10 Excellent

Miriam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

2/10 Terrible

alicia, Brooklyn

Stayed 5 nights in Nov 2024

8/10 Good

Shawn

Stayed 2 nights in Nov 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient alternative hotel from the hotel zone and easy access to transportation located across the street
Stayed 6 nights in Nov 2024

10/10 Excellent

Hayk

Stayed 1 night in Oct 2024

10/10 Excellent

jiadong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Nov 2024

8/10 Good

Haydee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion es un poco reducida, pero esta limpio. Funciona para lo que es "dormir" . No tuvimos problemas con el aire acondicionado quiza porque no hacia mucho calor. Volveria a quedarme para una estadia rapida y esta cerca de plaza las americas.
Stayed 1 night in Nov 2024