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Hotel NYX Cancun All Inclusive

3.5 star property
Beachfront property with calming spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Minibar, in-room safe, blackout curtains, iron/ironing board
Massages on the beach

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool
The price is HK$2,023
HK$2,610 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Sunset)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk - 0.7 km
  • Cancun Interactive Aquarium - 9 min walk - 0.8 km
  • Chac Mool Beach - 3 min drive - 2.1 km
  • Forum Beach - 3 min drive - 2.5 km
  • Cancun Convention Center - 3 min drive - 2.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

All-inclusive property near La Isla Shopping Mall
Take advantage of a free breakfast buffet, a poolside bar and a corner/local shop at Hotel NYX Cancun All Inclusive. With a white sand beach, beach cabanas and beach massages, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and beach towels
  • A front desk safe, a reception hall and tour/ticket information
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 195 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness centre
  • Shopping
  • Spa services
  • A hot tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Renovations and closures

The property will be renovating from 1 April 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hotel NYX Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools. The property will be renovating one of the swimming pools from April 1 2024 until February 28 2025 (completion date subject to change).

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on 23 Nov 2024 start from HK$2,022.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NYX Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel NYX Cancun All Inclusive?

Checkout is at noon.

Does Hotel NYX Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Are there all-inclusive benefits at Hotel NYX Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel NYX Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. El Sol de Cancun and Cinemex La Isla Cancun are also within 10 minutes.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1073 reviews" "
Rating 8 - Good. 235 out of 1073 reviews" "
Rating 6 - Okay. 113 out of 1073 reviews" "
Rating 4 - Poor. 45 out of 1073 reviews" "
Rating 2 - Terrible. 50 out of 1073 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Araceli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nos quedamos sólo una noche, el cuarto fue muy cómodo, sin duda lo recomendaría. Pero al staff le hace falta trabajar mucho, no todos. Algunos parecía que les molestaba si les preguntabas alguna cosa, cuando en cambio otros se notaba lo servicial.
Stayed 1 night in Nov 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place great view
Stayed 9 nights in Nov 2024

8/10 Good

Nataliia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love this hotel! Beautiful beach area and pool. Really helpful and nice staff. One minus. They had construction going on during the day and second pool is closed. But when I checked online it said that construction until September (I was there in November)
Stayed 5 nights in Nov 2024

10/10 Excellent

Nicole, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really something special. First, the staff are so friendly and kind; from the bartenders to the entertainment hosts (Stephanie, Rodrigo, Jair: total legends), front desk, restaurant staff and cleaning crew. Everyone is so, so nice. The beach is exquisite and it's not so busy that you're battling for a chair, even if you come down at 11am. There's plenty of space. The crowd, when we were there, was 30-80 age range. Super chill, easy going and friendly vibe. We had a wonderful time playing water volleyball, cornhole, ping pong and other games. There's something for everyone. But seriously: the food is **ridiculously good**. Whether you're getting a comp or paying out of pocket: know that Umami, the Japanese restaurant, can hold its own against any standalone restaurant, and Chianti, the Italian, may have been the best we've had since being in Naples. Some of the best meals on our 9-night Mexican trip. Even the buffets provided many delicious options, fit for vegetarians, vegans and meatlovers alike. Everyone says "the food sucks at all inclusives" and know that it js NOT the case here. And living in Toronto (international food capital of the world), our bar for good eats is pretty high. I'll dream about these meals. Highly recommend NYX! Hope to be back soon!
Stayed 4 nights in Nov 2024

8/10 Good

Iris Judith, Edinburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Food is amazing
Stayed 4 nights in Nov 2024

2/10 Terrible

Akiyo, Tukwila

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us the worst ocean view room (only we can see the palm tree and restaurant) first and then they changed to the partial ocean view room much smaller. The sink is plugged up, not enough towels, not enough drinks in the fridge and couldn’t lock the sliding door. There is no hair conditioner in the shower room. The pillows had bad smell (mold). Not friendly staffs except one. They advertise “all inclusive” however very very limit for the food.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is wonderful, friendly and most helpful no matter what you needed, highly recommend staying here, we will book again for sure.
Stayed 12 nights in Nov 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

SU O, Lexington

Travelled with group
Liked: Cleanliness, amenities
I was staying at NYX for a week of November 10-15. I am about to leave this resort with very pleasant memories. First of all, a location was amazing within walking distance to luxurious mall and an aquarium. About 10 min bus drive to a ferry port, and a stop which is just a minute away. Everyone was so welcoming from start to end, DJ and fitness instructors amazing. And most of all, every meal was spectacular with beautiful presentation and good quality. We have zero complain. It’s more than 5 starts I’d like to give even 10 stars ⭐️ !!! Thank you so much for giving me an opportunity to stay and enjoy vacation!!!
Stayed 5 nights in Nov 2024

8/10 Good

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel, would definitely stay here at the hotel again! Food was good, can be better though, like more variety, drinks needs to improve like margaritas and pina colada not tasty at all! AC not working properly!!! But other than that I like the hotel!!!! Great customer service!
Stayed 4 nights in Nov 2024

10/10 Excellent

Harald, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time! The property is not the newest, but well maintained. We had everything we need. The restaurants offered a nice variety and the entire staff was very friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great customer service by Honorio. He is a wonderful asset to your propoerty.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patty

Stayed 4 nights in Oct 2024

4/10 Poor

Karla

Liked: Cleanliness
No stairs
Stayed 5 nights in Oct 2024

6/10 Okay

Kristen

Travelled with partner
Liked: Cleanliness, staff & service
The bar staff and restaurant staff provided excellent service and were all super friendly! The one thing I would suggest is the Deck restaurant changing their lunch menu daily like they do for dinner. However the food there was really tasty.
Stayed 6 nights in Nov 2024

10/10 Excellent

JANET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not one word we can say bad about Hotel NYX , we have stayed here at least 7 times or more … the reason we keep coming back to NYX is from the first time we stayed there we felt like family to everyone there. We have become very good friends with all the people who work there. The rooms are always clean the house keepers go above and beyond to make your room and needs exactly as you want. When we arrive on day one the entire staff knows us by name they greet us with open arms . If you have not ever had a massage OMG this is the place to get one they are heaven .. you can get them on the beach or they now. Have a absolutely wonderful spa inside. I want to mention so many of the staff but I know I will leave someone out so i will say we love them all. And if you have stayed other place as we have you will always return to Hotel NYX. The food is absolutely delicious all the way around We my husband and I love this place and we will continue to return as often as we can
Stayed 7 nights in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
I would love to come back, I really enjoyed my time in this place.
Stayed 5 nights in Oct 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. Honorio has been the best in helping and assisting. I can't complain.
Stayed 1 night in Nov 2024

10/10 Excellent

rachid Rafael villarroel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 4 nights in Nov 2024

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar cumple con todo lo mencionado, muy buena ubicación, excelente comida cambia el menú cada día, los del staff son increíbles muy amables con todo. Lo recomiendo en temporada baja que fue la temporada que los visite 💕. Sin ninguna duda si volvería 🤗 Felicitaciones increíble servicio.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sebastiao

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Juan Ramon, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all, this is a really nice hotel. It is a little bit on the small side, but the people working there makes up for the lack of size. The only issue that I found, it is advertised as an all inclusive resort, but they have a few exclusions , primarily at the restaurants. We stay for 6 nights and got dinner at their main restaurants for only three nights, which it was limited to. The rest of the nights we had to pick from their only other restaurant. Other than that, it was a good stay
Stayed 6 nights in Oct 2024

10/10 Excellent

CLAUDIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helful, we had an amazing room with an amazing view to the ocean.
Stayed 2 nights in Oct 2024

2/10 Terrible

Agnelo

Stayed 1 night in Sep 2024