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Hotel NYX Cancun All Inclusive

3.5 star property
On beach with 2 outdoor pools, near La Isla Shopping Mall

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel NYX Cancun All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, beach cabanas, sun-loungers
Beach/ocean view
Massages on the beach
Front of property – evening/night

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
The price is HK$1,790
HK$2,314 total
includes taxes & fees
3 Jan - 4 Jan 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite (Sunset)

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Sunset)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 398 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Junior Room

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
  • 452 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
Minibar
  • 269 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Ceiling fan
Blackout curtains
Hairdryer
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 8 min walk - 0.7 km
  • Cancun Interactive Aquarium - 9 min walk - 0.8 km
  • Chac Mool Beach - 3 min drive - 2.1 km
  • Forum Beach - 3 min drive - 2.5 km
  • Cancun Convention Center - 3 min drive - 2.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

All-inclusive property near La Isla Shopping Mall
Take advantage of a free breakfast buffet, a poolside bar and a corner/local shop at Hotel NYX Cancun All Inclusive. With a white sand beach, beach cabanas and beach massages, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the hot tub. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), luggage storage and a lift
  • Beach umbrellas, wedding services and tour/ticket information
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 195 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Deck
  • Bellavista
  • Chianti
  • Umami

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness centre
  • Shopping
  • Spa services
  • A hot tub
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Corner/local shop
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with lift service.

Renovations and closures

The property will be renovating from 1 April 2024 to 28 February 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Hallway
  • Hot tub

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Nyx Cancun Inclusive Inclusive
Hotel Nyx Cancun All Inclusive Cancun
Hotel Nyx Cancun All Inclusive All-inclusive property
Hotel Nyx Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hotel NYX Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools. The property will be renovating one of the swimming pools from April 1 2024 until February 28 2025 (completion date subject to change).

How much does it cost to stay at Hotel NYX Cancun All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel NYX Cancun All Inclusive on 3 Jan 2025 start from HK$1,790.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NYX Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NYX Cancun All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel NYX Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel NYX Cancun All Inclusive?

Checkout is at noon.

Does Hotel NYX Cancun All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Are there all-inclusive benefits at Hotel NYX Cancun All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel NYX Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Isla Dorada and Cinemex La Isla Cancun are also within 15 minutes.

Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 658 out of 1116 reviews" "
Rating 8 - Good. 243 out of 1116 reviews" "
Rating 6 - Okay. 120 out of 1116 reviews" "
Rating 4 - Poor. 45 out of 1116 reviews" "
Rating 2 - Terrible. 50 out of 1116 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yuka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. We joined many hotel activities. The activity coordinators ( water aerobics and pool volleyball coordinator, cooking/craft activity coordinator, and yoga teacher) they all made incredible efforts for us and other guests to enjoy the time. The front desk staffs helped to find solutions to our needs. I also happened to meet the hotel general manager during one of the hotel activities and I appreciated the positive attitude from all the employees. I am glad that I stayed at this hotel. The water by the hotel was more blue than other areas. My daughter has a nut allergy so it would’ve been nice to have some information on the menus or tags about the ingredients or allergens so that we don’t have to ask every time.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good people good food
Stayed 11 nights in Dec 2024

6/10 Okay

Yamila Robledo, Lebanon

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved the service all aroung Chianti Restaurant is super mice, Did not like the noise.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jian, Oakville

Liked: Cleanliness, amenities, property conditions & facilities
food is good
Stayed 6 nights in Dec 2024

6/10 Okay

Joseph

Liked: Cleanliness
Stayed 6 nights in Dec 2024

6/10 Okay

Fridania M, Denton

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Marie Carmel, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and great customer service Only problem is a very horrible smell at many areas and the foods menu are not enough varieties
Stayed 4 nights in Dec 2024

8/10 Good

Angele

Stayed 7 nights in Dec 2024

10/10 Excellent

Elvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, everyone was very polite!
Stayed 7 nights in Dec 2024

10/10 Excellent

alfredo

Stayed 3 nights in Nov 2024

8/10 Good

Ausra

Travelled with group
Liked: Cleanliness, staff & service, amenities
We went to NYX for girls weekend, once we walked it the hotel seemed stuck in 1970's the checkin and common area was outdated. The only bathroom in front lobby very small and pitch black you cant see anything, had to use my phone several times. Second common bathroom was by pool, where water was not fushing in one, so it was a bit of the mess. We upgraded to ocean view room, it was clean and large for 3 of us. Cleaning ladies took good care of us. We had one friends bday , staff decorated brought prosecco bottle and chocolate cake. That was very sweet. Food was amazing! Breakfast not much choice but definitely enough. Italian restaurant phenomenal! Sushi we forgot to try. We ate at the Deck rest of the nights. Beach is beautiful, one of the reasons why we picked this hotel, no seaweed just beautiful water and sand. Staff is very nice, entertainment was nice few nights. We went out from the hotel to another place called Taboo, expensive but impressive few minute ride by taxi, must visit.
Stayed 3 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Clara

Travelled with family
Liked: Staff & service, amenities
I loved the staff, the cleaning of all areas, the music andd the beaty of the environment. Because I am an elderly with mobility and health issues, the access from my room to the restaurants, swimming pool, beach and other areas, required to take long stairs because there is no elevator. Still they have long ramps, and staff available to assist with a wheel chair, after three days using it, I felt unsure to take them and decided to move around slowly and carefully. The view of all around wa beautiful, the staff very good, the food was not what I like, non GMO, non chemical and organic, but it tasted good. I would recommend to incorporate some organic, non chemical juices, food and beverages and more typical fruits. I strongly recommend Nyx Hotel for young and healthy peole. For me, overall, it was a good experience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Yesica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Resort is beautiful. The pictures do not do it justice. The Rooms are huge!! The staff is super friendly and get to know you personally. The Deck restaurant- the food was really good. This restaurant has a menu that changes every day. If you are here on Monday (Asian night) you must try the chicken teriyaki. (sooo good) If you go for lunch, you must try the calamari rings if you are into seafood. The Hibachi place-food was great the staff super friendly-the only con for me was that the reservation was too late (10:00pm) we had a long day and would have liked an earlier dinner other than that, food was great Chianti-Italian restaurant- very good! if you go try the lasagna and the calamari. The portions are huge!! Please keep in mind the specialty restaurants (Italian Hibachi) have limit to how many days you can dine and also is only available if you stay longer than 3-4 nights I believe. You must reserve prior to eating. The hotel has computer in the lobby where you can reserve your dinners. Rooms- Rooms are HUGE! They are supper clean too. I love modern decor, and the rooms are very modern! Staff- the staff is super friendly and welcoming they get to know you since it is a smaller resort. I told them it was my bday and they decorated my room with balloons and gave us a bottle of wine and a piece of cake (at NO charge!!) I was very impressed since most hotels charge for this. The beach-the ocean is super blue!! So pretty! I am coming back next year!!!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Allyson, Forest City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a small hotel so I was a little worried I would get bored staying for a week. If you go here with the understanding that there is not much to do at the actual resort you will be fine. This is within walking distance of a shopping mall and the Cancún Ferris wheel so that was good. The beach was nice and we got front row chairs everyday and we went after breakfast everyday. The food was AMAZING for an all inclusive. Best all inclusive food I have had in Mexico. Dining options are limited and there is only a buffet at breakfast but the restaurants food was great and quick. I would say this is not a resort for kids as there isn’t anything to do. I would definitely come back. We had a great relaxing time
Stayed 6 nights in Nov 2024

6/10 Okay

Oksana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Only one pool, only one buffet for breakfast, had to wait because line was huge
Stayed 6 nights in Nov 2024

10/10 Excellent

Jeanlice, BROOKLYN

Stayed 5 nights in Nov 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. The hotel is not huge which is really nice so not crazy busy, the perfect amount of people, I never felt crowded at all. I was so pleasantly surprised that the all inclusive did not mean buffet for every meal. You get to sit down with a menu and be served everything but breakfast. One thing I’ll say is they ask about allergies every time you go to eat but they don’t actually do anything/ advise you what is safe to eat. For example at the Italian restaurant we put my allergies in the reservation but given they brought out bread with sesame seeds I figured I should mention my allergies (nuts and sesame) before dessert. At that point our server went to check and I couldn’t eat most of the deserts. Not a huge deal because I am cautious but it is important for other people to know. The ocean was so beautiful, not to mention being served margaritas in front of the ocean. When we arrived our room was upgraded as well and it was newly renovated and gorgeous. There was a problem with a slight power outage one day but most places had generators, we noticed our room still didn’t have working lights but all other power was working, we stopped to the front desk to let them know, then stopped by the pool to have a drink and by the time we got back to the room they had already sent someone in and fixed it. Overall we had a fantastic stay and every staff member was so friendly, I absolutely recommend.
Stayed 4 nights in Dec 2024

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
We felt we were treated special
Stayed 5 nights in Nov 2024

6/10 Okay

Libby

The best food was the Italian restaurant. The beach was lovely. We did have to switch rooms twice but they upgarded us to a master suite do that was very nice. It's on the smaller end with limited dining options but the food was decent just wish there were more options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This poace was clean, right on the beach as stated. Not a catfish of a hotel. I loved it! Theres a pool, the beach, lovely hammocks. The food can be a bit bland, but its made in bulk, and there could have been more activities. But i when i stayed (Nov. 20 to 25th) it was a bit slow demographic wise. Lots of older adults. So im not sure about the fun youll have with kids here but it was a great location for all else! Love love loved it!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ronan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had the pleasure of staying at the Nyx Hotel Cancun from November 20th to 30th, and we can wholeheartedly recommend it! From the moment we arrived, check-in was quick and smooth. We stayed in the Sunset Suite with a beautiful view of the lagoon. While we were offered an upgrade to a beachfront room, we opted to stick with the lagoon view since we didn’t spend much time in the room during our stay. The room itself was simple but comfortable, with two queen beds and everything we needed for a relaxing stay. Our room was just one floor above the main lobby, where most of the live entertainment took place in the evenings. While we could hear the music from our room, it never disrupted our stay and only added to the lively atmosphere of the hotel. What truly made our experience exceptional was the outstanding service. Edguardo and Julio took care of us at the restaurants, offering excellent service with a smile. Estafina, the front hostess, always greeted us warmly and made us feel welcome. Mauricio and Daniel, who worked at the beach, were fantastic—always on hand to provide food and drinks whenever we needed. And Martha, our housekeeper, was incredibly thoughtful, always checking in to see if we needed anything or if our room should be cleaned. While Nyx is a smaller resort compared to other all-inclusive hotels, its level of service is unmatched.
Stayed 10 nights in Nov 2024

8/10 Good

Marcos

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love food from this hotel, but its most for like old people. Only one pool was working and they had some areas under construction. Elevator was extremely small. And they had some electricity issues for more then 5 hours amd it was extremely hot the whole time
Stayed 4 nights in Nov 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time staying at hotel nyx everyone was friendly and it was alot of fun
Stayed 4 nights in Nov 2024