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Cyan Cancun Resort & Spa

3.5 star property
On a private white sand beach, near Delfines Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
View from room
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is HK$642
HK$825 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 344 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, Balcony, Sea View

Highlights

Balcony
Garden
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (2246)
The price is HK$662
HK$877 total
includes taxes & fees
8 Dec - 9 Dec
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About the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 18 min walk - 1.5 km
  • Iberostar Cancun Golf Course - 18 min walk - 1.5 km
  • Delfines Beach - 2 min drive - 1.7 km
  • Maya Museum of Cancun - 4 min drive - 3.5 km
  • Ventura Park Cancun - 6 min drive - 6.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near Iberostar Cancun Golf Course
A poolside bar, a terrace and a garden are just a few of the amenities provided at Cyan Cancun Resort & Spa . This hotel is a great place to bask in the sun with a private beach, beach massages and sunloungers. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A free beach club on-site, express check-out and beach umbrellas
  • A front desk safe, luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 155 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Free beach club
  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system

We should mention

This property does not have any lifts

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 25 Nov 2024 start from HK$642.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cyan Cancun Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cyan Cancun Resort & Spa ?

Self-parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course and Delfines Beach. El Rey Ruins and El Rey Ruins Trailhead are also within 1 mile (2 km).

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 477 out of 1107 reviews" "
Rating 8 - Good. 284 out of 1107 reviews" "
Rating 6 - Okay. 144 out of 1107 reviews" "
Rating 4 - Poor. 99 out of 1107 reviews" "
Rating 2 - Terrible. 103 out of 1107 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, had to request different room, staff is incredibly rude and disrespectful. Bugs everywhere. They try to accuse u of stealing things and act like the police
Stayed 5 nights in Nov 2024

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

melissa

Liked: Cleanliness, property conditions & facilities
You can tell it’s an older building but they keep it so clean and the gorgeous bed and decor make up for it as well as the views that it just feels rustic or with character.
Stayed 3 nights in Nov 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Gabriel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures of the hotel look much better than the actual hotel. Dirty room and rundown, it needs a renovation. Nice pool area in front of the beach.
Stayed 3 nights in Nov 2024

8/10 Good

Alma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Anyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool and the views are amazing, the bar and the restaurant offers you good food for a good price. You definitely need to get a massage there with Milca, she was AMAZING. It’s not the newest modern building in the area but it’s all you need for a a budget friendly vacation.
Stayed 3 nights in Oct 2024

8/10 Good

Svend

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Oceanview means quiet lagoon view mesns street traffic
Stayed 1 night in Oct 2024

6/10 Okay

GYUMIN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is good resort,but room cleaner isn't
Stayed 3 nights in Oct 2024

2/10 Terrible

Allen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool/ocean view was the only thing I liked. The floors were dirty with long hair that wasn’t swept up. The air was very sticky, and the hot tub was useless because of course that was also dirty. At the checkout, they charged me for “staining a rag” with body wash. The lady at the front desk said the cleaning lady couldn’t get the stain out when she tried washing it. Which is impossible because I only stayed there one day and not once did a maid come to room to clean anything. So how did she try to wash it and couldn’t get it out? Makes absolutely no sense. Also, the food at the restaurant inside took forever and was a bit below mediocre. Definitely won’t be coming back again and don’t recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Lexziiz

Liked: Cleanliness, property conditions & facilities
Really nice place but rude staff
Stayed 6 nights in Oct 2024

6/10 Okay

Sean

Liked: Property conditions & facilities
Ok location for the price limited good service
Stayed 4 nights in Oct 2024

8/10 Good

Angel

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Our property was given to us more than 2 hours late. Check in was at 3 pm and it was 5:15 pm and our room wasn’t ready yet. We found house keeping still cleaning our room and said give us up 5 more minutes. That was very disappointing

10/10 Excellent

Alvaro, DeLand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All was very good
Stayed 2 nights in Oct 2024

8/10 Good

Karan

Liked: Cleanliness, staff & service
If you are planning to stay at the resort don't go here but if you are looking place to sleep at night best place to visit
Stayed 7 nights in Oct 2024

2/10 Terrible

Esmeralda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property looks old and not well cared for it needs an update. The sink water took forever to go down as well as the shower the toilet was stained . The room was freezing and if you change the temperature to put it at a higher temp everything would get wet even the floor and the couch .we paid to stay from the 6 to the 12 and we left the place on the 9 we couldn’t even properly charge our phones as only one outlet was not rusted even the lamps were rusted from the humidity. It smelled very humid and was unbareable I got rashes and was itchy and I could breathe properly we even asked for allergy medicine and we were asked if we needed an ambulance again the staff was really nice and helpful and that’s the reason we stayed as long as we did but in the end the room was unbearable and we preferred to lose the money that we paid which we paid in full on arrival than to continue staying there. Again let me reiterate that the staff was amazing.
Stayed 6 nights in Oct 2024

6/10 Okay

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Monserat

Stayed 5 nights in Sep 2024

8/10 Good

milton

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the ocean view and easy access to the beach.
Stayed 6 nights in Sep 2024

6/10 Okay

James

Travelled with group
Staff are rude and give you stares when out past a certain time. Restaurant waiter lied about the USD to Peso currency price to get us to pay more for the meals. Place was subpar to say the least.
Stayed 1 night in Sep 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view everything clean and perfect
Stayed 1 night in Sep 2024

8/10 Good

Edison

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel. Small room
Stayed 1 night in Jul 2024