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Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near Delfines Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free pool cabanas, pool umbrellas
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains
View from room
Restaurant

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
The price is HK$910
HK$1,149 total
includes taxes & fees
10 Jan - 11 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - single
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 344 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - single
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 344 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
Private bathroom
Rainfall showerhead
  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed - single
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Suite, Balcony, Sea View

Highlights

Balcony
Garden
Private indoor hot tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout curtains
  • 452 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (2332)
The price is HK$746
HK$978 total
includes taxes & fees
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About the area

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 18 min walk - 1.5 km
  • Iberostar Cancun Golf Course - 18 min walk - 1.5 km
  • Delfines Beach - 2 min drive - 1.7 km
  • Maya Museum of Cancun - 4 min drive - 3.5 km
  • Ventura Park Cancun - 6 min drive - 6.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near Iberostar Cancun Golf Course
A poolside bar, a terrace and a garden are just a few of the amenities provided at Cyan Cancun Resort & Spa . This hotel is a great place to bask in the sun with a private beach, beach massages and sunloungers. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A free beach club on-site, express check-out and a front desk safe
  • Luggage storage, a 24-hour front desk and beach umbrellas
  • Guest reviews give top marks for the beach locale, pool and helpful staff
Room features
All 155 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Free beach club
  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system

We should mention

This property does not have any lifts

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 8 Jan 2025, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 10 Jan 2025 start from HK$909.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cyan Cancun Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cyan Cancun Resort & Spa ?

Self-parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins are also within 1 mile (2 km).

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 508 out of 1199 reviews" "
Rating 8 - Good. 312 out of 1199 reviews" "
Rating 6 - Okay. 156 out of 1199 reviews" "
Rating 4 - Poor. 106 out of 1199 reviews" "
Rating 2 - Terrible. 117 out of 1199 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, food very expensive for what you get, couple of nice restaurant over the road tho
Stayed 2 nights in Dec 2024

2/10 Terrible

Fawad

Disliked: Staff & service, property conditions & facilities
Disgusting place and needs a lot of work to be done and the staffs need more training and needs to know how to communicate and needs to be more nice.. I’ll not stay there again and I checked out early.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was nice and quiet. Super friendly staff. They let us check in early, and held out bags for free the day of checkout. We were able to use the facilities until 7pm—although checkout is at noon! Couple nice places to eat as well as an Oxxo directly across the street. The rooms need a little maintenance—the bathrooms are aging and our shower didn’t work well. The pool always had enough beds available, free towel service, and the beach is excellent. All in all I liked it. I would return.
Stayed 2 nights in Dec 2024

6/10 Okay

Robin

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The beach and pool were wonderful. The staff were helpful and friendly. The appearance of the resort needs updated. The room has no coffee maker and no microwave. The bathrooms were small with little storage. There are very few restaurants within walking distance. The prices in the hotel for water were high, so the only option was to walk across Kukulkán highway to the OXXO. I am thankful it was there!
Stayed 6 nights in Dec 2024

2/10 Terrible

Scott

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
They took my money did not refund it because I had a service animal certified and they did not care and nowhere on their website. Does it state that they do not accept service animals deserve a refund and I’m disgusted by their behavior.
Stayed 1 night in Jan 2025

8/10 Good

Tabatha

Liked: Cleanliness, staff & service, amenities
The view and the beach was amazing.
Stayed 3 nights in Jan 2025

2/10 Terrible

Iveta

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a different room type than what I booked (paid for). The front desk told me that it was subject to availability and they did not have such room available. Despite my efforts to resolve that with front desk and expedis support, le issue was left unreaolved. Got a ground floor room with a patio that leads to a swimming pool. It was so close to the pool that we had to keep our blackout curtains closed at all times to have some privacy. Really didn't see a single aunset! The beach was dirty and the security guy around the pool with a baton didn't add to a safety vibe at all. Room was old and require some upgrades and so does the bathroom with no window and no fan. Stay away if you can, it's not your dream vacation place.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pieter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. 4.6K bud ride $1 to Bohemian Square restaurant or 1hr walk. Convenience store across the street to get coffee, snacks, water at reasonable price. Nice infinity pool overlooking ocean. Nice staff. Reasonable price. Would stay there again.

8/10 Good

Rohinton, Lewisville

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
What we liked : infinity pool and beach right outside, next to Oxxo and good restaurants, convenient bust stop right outside Cyan restaurant good breakfast. Cleaning staff excellent. Wi fi excellent and bathroom good. Staff attentive. Tv good. What we did not like.: Noisy at night even in our room doors closed. Rust on property everywhere. No view and small room assigned to us not like in ad. No ocean view even when we tried to pay to upgrade. Tile floors slippery. No handicap access No meal plan No iron and board
Stayed 3 nights in Dec 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa had great care and personalized! Traveled with my partner and great prices! Take advantage of a room with a jacuzzi! There is an OXXO right in front and a few other restaurants nearby! Don’t book any other activities online, do it at the hotel! Extra discounts! And bring dollars! They love it :)
Stayed 9 nights in Nov 2024

4/10 Poor

Jay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we booked this hotel it showed up as a 4star hotel. There is no way on God's green earth that is this is a 4star hotel. We asked for microwave to warm our food, they didn't have a microwave. We asked for a coffee machine or an electric kettle, they don't have that as well. Only 2water bottles provided are complementary after that we have to pay for water. Hotel restaurant only serves same things and no change in the menu.
Stayed 5 nights in Dec 2024

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect stay for me to unwind and leave 2024 behind. Very relaxing and peaceful.
Stayed 6 nights in Dec 2024

4/10 Poor

Thomas

Travelled with family
Disliked: Property conditions & facilities
Said check in was at 3. Got key at 330. Room cleaners were there and said it wasn’t ready. Went to front desk and they said 20 minutes. Was another 45 minutes to get a room. Not much of an apology. No free drink at the bar. They just made us wait. Property is really run down and old. Cracks in the walls and tiles. But beach area is amazing. Pool area is nice. Most staff were kind. Free parking is nice. For the $ there may be better options
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best views
Stayed 7 nights in Dec 2024

10/10 Excellent

Gissele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything
Stayed 7 nights in Dec 2024

2/10 Terrible

Uday Kumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property. It does not meet a 3 star resort standard. Shoupd be a 1 star hotel or Motel!! Service and staff are pretty bad too. We had to check out 1 day earlier because of very bad smell coming from the room. We were not even provided with refund eventhough we check out 1 day earlier and property had issues.
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service
From the moment we opened the curtain in our room, the view was amazing. The view of the pool and ocean all in one. We had our private patio with access to the pool area and beach. The room was dated and the food at the restaurant was just ok. The food was over-priced for the amount you received. Breakfast was the only meal worth the value. We enjoyed that there was an Oxxo across the street for snacks and the R2 bus stop was just 100 yards away. Before I forget the wall sockets never hold your plugs in. The staff was excellent. Don't order the pizza!!!!!
Stayed 7 nights in Dec 2024

8/10 Good

Rowena Picorro

Liked: Cleanliness
Stayed 5 nights in Dec 2024

4/10 Poor

Gabriela

Travelled with family
Disliked: Staff & service
easy to take the bus and stay away from the hotel
Stayed 7 nights in Dec 2024

8/10 Good

Marie T Atsena

Liked: Cleanliness, staff & service, property conditions & facilities
the view, the spa
Stayed 5 nights in Dec 2024

10/10 Excellent

Laura

Everything was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
All good so far
Stayed 1 night in Dec 2024

2/10 Terrible

Tionne

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not very helpful. The cleaning staff throw away personal items. Rooms are dirty.
Stayed 4 nights in Dec 2024

2/10 Terrible

Sandra, Houston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness dirty place bad attitude on th front desk sliding door broken and toilet doesn't work
Stayed 4 nights in Nov 2024

10/10 Excellent

Karla

Stayed 2 nights in Nov 2024