Couldn't get in, couldn't contact owner, no internet service, tv & vcr didn't work, cottage not cleaned on time, old & run down inside, damage everywhere from rusty refrigerator, soiled sheets, torn pillows, lights not working, blinds broken, bugs, pots & pans thrown in cabinet & without lids, damaged walls/ceiling. When cottage was cleaned all the dirty towels from previous renter were left behind, no lights outside to see or grill, grill beat up with foil handle, unable to get welcome pkt, did not know where to dock boat, used neighbors phone to contact owner told to ask another neighbor where to put boat, couldn't launch boat because driftwood was everywhere and launch was terrible setup difficult to maneuver. Able to text owner next day by driving 10 min to find phone reception, explained our dissatisfaction, never having experienced this before. She said she would contact Evolve to remove cleaning fee & refund one night. Disappointed to say the least having driven 10 hours for this experience.