Room cleaning is dreadful, they wouldn’t even offer toilet paper.
We’ve ask ed the counter and it takes an hour to get the “toilet paper”
We’ve stayed for three nights and they couldn’t seem to care the least
Po han
於 2024 年 6 月住了 4 晚
10/10 優異
Mei shao
商務旅客
2024 年 3 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mei shao
於 2024 年 3 月住了 1 晚
8/10 不錯
Sai Man
2021 年 8 月 10 日
Sai Man
於 2021 年 8 月住了 2 晚
10/10 優異
KING HEI
家人同遊
2021 年 8 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
KING HEI
於 2021 年 7 月住了 16 晚
8/10 不錯
Emma
親子同遊
2025 年 4 月 13 日
讚好:職員與服務和住宿狀況
;
Emma
於 2025 年 4 月住了 1 晚
10/10 優異
Ziggi
家人同遊
2025 年 4 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, super friendly and helpful staff. Rooms were spacious and the location is conveniently right opposite a Co-op and right next to the train station. Parking was cheaper than expected with an off-peak weekend tariff. Lovely breakfast. Leisure facilities were good and maintained but the pool did get very busy at times and it isn't a huge pool. Overall a very pleasurable stay and we would definitely go back.
Ziggi
於 2025 年 4 月住了 2 晚
10/10 優異
Adam
2025 年 4 月 7 日
讚好:整潔度、職員與服務和住宿狀況
Adam
於 2025 年 4 月住了 1 晚
10/10 優異
Patricia
2025 年 4 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have stayed at the Cambridge Novotel several times and it is always a pleasure. I have family in the area so it is very convenient for visiting but it is also my hotel of choice for all the reasons mentioned in the questions above.
Patricia
於 2025 年 4 月住了 2 晚
10/10 優異
Duane
伴侶同遊
2025 年 4 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellently placed hotel
Duane
於 2025 年 4 月住了 1 晚
10/10 優異
Catji
多人同遊
2025 年 3 月 30 日
讚好:職員與服務、設施服務和住宿狀況
Lovely heated pool, jacuzzi & sauna. Quiet room & v comfy
Catji
於 2025 年 3 月住了 2 晚
10/10 優異
Catherine
親子同遊, 伴侶同遊
2025 年 3 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All of the staff were helpful and friendly, we found the room to be good and the wellness centre perfect for our stay. The facilities were well done and very clean. For the price point this hotel
Exceeds expectations
Catherine
於 2025 年 3 月住了 1 晚
8/10 不錯
Tim
商務旅客
2025 年 3 月 25 日
讚好:整潔度、設施服務和住宿狀況
Was not told about the two different key cards one for the pool and one for the room. Went down to the pool from the 4th floor and couldn’t access the pool with my room key. Had to calll reception on my mobile to get someone to let me in. The next morning I took both cards and neither worked. Had to call again to get in. Apparently you have to ask if you want to use it the next morning and get the card adjusted appropriately to access it again.
Tim
於 2025 年 3 月住了 1 晚
10/10 優異
Ashwani
家人同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good big clean rooms with great baths
Ashwani
於 2025 年 3 月住了 1 晚
10/10 優異
Emily
家人同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The facilities are new and the staff are friendly.
Emily
於 2025 年 3 月住了 1 晚
8/10 不錯
Maddy
2025 年 3 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean.
Excellent gym , pool and sauna.
Comfortable.
1 min walk from train.
Organic option available.
Lovely bath robes.
Helpful staff.
Problems resolved quickly and smoothly.
Free breakfast would be expected in nearly £100 per night room.
Signs needed to figure how to use the lift.
Sauna would be nicer if it had privacy glass.
Toiletries are not organic/eco - just chemically and packaged as luxury.
Head baord not comfy to sit up in bed.
Maddy
於 2025 年 3 月住了 1 晚
10/10 優異
Elizabeth
伴侶同遊
2025 年 3 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Comfortable and relaxed atmosphere
Elizabeth
於 2025 年 3 月住了 1 晚
10/10 優異
Sophia
2025 年 3 月 9 日
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
The hotel was very quiet and homely.
Sophia
於 2025 年 3 月住了 2 晚
4/10 欠佳
Dean
2025 年 3 月 4 日
Dean
於 2025 年 3 月住了 1 晚
6/10 一般
Christopher
親子同遊
2025 年 2 月 23 日
讚好:設施服務和住宿狀況
Nicely located close to Cambridge. Situated next to Cambridge North station so good train links. Car park £15 charge per day. Hotel is modern and airy but felt all a bit informal with no real reception desk & staff on laptops. Stayed 2 nights but had no room cleaning which was disappointing. Pool was nice & kids enjoyed using it. Breakfast had nice selection but cooked breakfast was very very greasy. Generally a nice stay but for the price didn’t feel like anything amazing.