Burundi Business Hotel

"I had a very disappointing stay at this hotel. The staff was unprofessional and unhelpful throughout my visit. There were no taxis available, making transportation a hassle. To make matters worse, the food prices were in dollars, clearly aimed at overcharging guests compared to local rates. The hotel seemed severely understaffed, with only one person responsible for cleaning, which led to delayed and inconsistent housekeeping. There was no water in the fridge, and the TV never worked during my...

"Property looks nice from outside but the inside is not properly cared for. The curtains are misplaced. They are dusty. The bathroom is not fixed. The showers are not fixed. The dinner was terrible. I was served half rotten chicken and i still paid for it. "

"Stayed two extra nights"

"An amazing job done to keep the hotel viable facing dire flooding conditions!"

"Stayed 6 nights and services were good throughout that time. Hotel is not fancy but staff are very helpful and the restaurant has a few good options. The building has an excellent gym. Only complaint about the rooms was the hard mattress. For the price, I would stay there again"

"Very dishonest staff and the manager did not help the situation. I checked in when I had a standard room and I requested a room for two beds and asked if I would be charged. They told me I would not be charged. I also double-checked the following day with the front desk and told me I would not be charged. Upon checking out, they told me I was charged $144. Terrible and the manager did help the situation. It was my first time to Burundi and had this terrible welcome at this hotel and will never...

"The air conditioning stopped working when the electricity went out. I would never stay at this hotel again because you don't have a generator. "