Novotel Brussels Airport

3.0 star property
Family-friendly hotel connected to the convention centre in Diegem with free airport shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Brussels Airport

Property amenity
Minibar, in-room safe, desk, laptop workspace
Sports facility
Front of property
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Bar
The price is HK$644
HK$727 total
includes taxes & fees
10 Jan - 11 Jan 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, Multiple Beds (Premium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Separate bath and shower
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831

What's nearby

  • NATO Headquarters - 5 min drive - 5.0 km
  • Cliniques Universitaires Saint-Luc - 7 min drive - 7.0 km
  • Atomium - 13 min drive - 14.2 km
  • Tour & Taxis - 16 min drive - 12.8 km
  • La Grand Place - 17 min drive - 14.3 km

Getting around

  • Eurocontrol Tram Stop - 4 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 4 min drive

Restaurants

  • ‪Crowne Plaza Restaurant - ‬4 min walk
  • ‪Van der Valk Hotel Bar - ‬4 min drive
  • ‪Excelsior Snack - ‬5 min drive
  • ‪Tasty Corner - ‬5 min walk
  • ‪Da Lino - ‬14 min walk

About this property

Novotel Brussels Airport

Family-friendly hotel near NATO Headquarters
Located close to Brabantse Golf and Cliniques Universitaires Saint-Luc, Novotel Brussels Airport provides a free return airport shuttle, a terrace and a coffee shop/cafe. The on-site restaurant, Foodsquare, offers breakfast and lunch. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A vending machine, tour/ticket information and a lift
  • A computer station, a gift shop and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 209 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • LCD TVs with satellite channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4358 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 120
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Novotel Brussels Airport Hotel
Novotel Brussels Airport
Novotel Brussels Airport Hotel Machelen
Novotel Brussels Airport Machelen
Novotel Brussels Machelen
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Frequently asked questions

Is Novotel Brussels Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Brussels Airport?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Novotel Brussels Airport on 10 Jan 2025 start from HK$643.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Brussels Airport?

Self-parking is available for EUR 12 per night.

What time is check-in at Novotel Brussels Airport?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Novotel Brussels Airport?

Checkout is at noon.

Does Novotel Brussels Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to 10:30 PM at scheduled times.

Where is Novotel Brussels Airport located?

This family-friendly Machelen hotel is located near the airport, 2.7 mi (4.3 km) from NATO Headquarters, and within 6 mi (10 km) of Brabantse Golf and Cliniques Universitaires Saint-Luc. Woluwe Shopping Centre and Tour & Taxis are also within 9 mi (15 km). Zaventem Station is 15 minutes by foot and Diegem Station is 25 minutes.

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1007 reviews" "
Rating 8 - Good. 330 out of 1007 reviews" "
Rating 6 - Okay. 102 out of 1007 reviews" "
Rating 4 - Poor. 39 out of 1007 reviews" "
Rating 2 - Terrible. 30 out of 1007 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Cheong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très safisfait du service, de l'hôtel et de la navette. Ma conjointe est très satisfaite de son plat de poisson. Le cheeseburger par contre n'aurait pas dû être saignant.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Low cost modern hotel with comfy beds; comfortable shuttle to the airport at scheduled hours; longer hours in summer than fall/winter.
Stayed 1 night in Nov 2024

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy hotel. The last shuttle from the airport is around 10:30PM, so if you arrive later, you are on the hook for a taxi (about 20 euros for just a 5 min ride).
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and easy out Airport location.....with a welcomed shuttle service
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa Jimena

Travelled with family
Liked: Cleanliness, staff & service, amenities
El shuttle que ofrecen no estaciona en un área de fácil acceso para los pasajeros con equipaje, se tiene que caminar al otro lado de la calle y el hotel no ofrece ayuda para trasladar el equipaje ni al área de shuttle ni a las habitaciones. Deben indicar que no tienen estas facilidades.
Stayed 1 night in Oct 2024

8/10 Good

keith

Convenient and the staff is nice.
Stayed 5 nights in Jul 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

8/10 Good

Kristine, Port Hope

Liked: Cleanliness, property conditions & facilities
Clean quiet and convenient to airport
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with shuttle service to/from the airport. Nice quiet room with a comfy bed and clean bathroom. Restaurant on site.
Stayed 1 night in Oct 2024

10/10 Excellent

PETER

Stayed 2 nights in Sep 2024

8/10 Good

Gerald

Restaurant on site not open until 530
Stayed 1 night in Oct 2024

6/10 Okay

Natalia

Liked: Cleanliness, staff & service
Very old fashion hotel. Restaurant and shutter is the only convenient. It needs renovation.
Stayed 1 night in Oct 2024

10/10 Excellent

meihua

Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Amenities, property conditions & facilities
Fine stay. b.
Stayed 1 night in Oct 2024

10/10 Excellent

linda

Travelled with group
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Shuttle service. Nice rooms. Nice staff
Stayed 1 night in Oct 2024

8/10 Good

Tony

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only option for food was a buffer at 33 euros. The bus arrangement is not great. I'd probably prefer to pay more and stay at a hotel closer to airport with an actu6 choice of food. It unreasonable to get a bid to this hotel to find there are no options other than 33 euros buffet.
Stayed 1 night in Oct 2024

10/10 Excellent

Bozena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Dinner was good. 6pm opening for dinner is a little late, but it was a pleasant stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Anjana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facilities at the Hotel. The staff were quite friendly and responsive to our queries. The place was super quiet even though we were right next to the airport. The breakfast buffet was really good, with a good selection available. We made the smart choice of including breakfast when we made the reservation, otherwise playing something like 24 Euros per person for breakfast might be a bit too expensive for some. The hotel airport shuttle was super convenient to get to the airport on time.
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, shuttle service, & nice grounds to stroll in. Very Happy they had Lactose Free milk / plant based products, easy check in / out.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Comfortable bed. Appreciated that the window can be opened for fresh air. Very clean. Great location if you need to stay near the airport.
Stayed 2 nights in Sep 2024

6/10 Okay

eve

Everyone was very nice. The hotel has some update amenities but it is pretty beat up with stains on the floor and carpets.
Stayed 1 night in Sep 2024