6/10 Okay
Sue R.
22 Oct 2024
Disliked: Cleanliness
Beautiful cabin but..
We came to Broken Bow for a wedding and stayed at Moonshine River for two nights. From all of the great reviews we were very excited to stay here. The cabin was beautiful as the pictures depicted but upon entering, it smelled musty. And no one slept well the entire time because we were all very congested. I don't know if it was something in the cabin based on the musty smell, but the air vents were filthy. Also only half of the jets in the hot tub worked and all of the towels in the bathrooms were dirty. The TV in the bedroom was extremely frustrating and apparently whoever stayed there before us also could not control the TV with the remote, because we found it unplugged and that was the only way to turn it on and off. Also the wires were all just hanging from the TV with the cable box precariously balanced on top. I'm glad I did not have my grandchildren with me or that would have been an electrical hazard. May I suggest putting a dresser under the TV? And all of the end tables, night stands, etc., needed to be dusted and wiped down. With the extra maintenance and cleaning fees we pay when booking, I expected better! I hate that I have to leave this negative review. It is the first negative review I have ever left on VRBO. I hope it is taken seriously and these issues are addressed because it really is a beautiful cabin and location. It just needs a little better cleaning and maintenance.
Sue R.
Stayed 2 nights in Oct 2024