Location was nice, ease of check in was excellent. Beds were comfortable, and place was well furnished. Poor review is due to ignored maintenance issues and lack of response. 1- Glass sliding shower door in master bathroom came off tracks and fell into shower as I was opening it. Fortunately I was able to catch it, would have been a challenge if happened to one of my kids or wife. 2-dishwasher not anchored into cabinet. When emptying the dishwasher and pulling bottom rack out, entire dishwasher leans forward exposing a sharp metal tab that should be used to anchor in dishwasher. While emptying the dishwasher my wife was scratched pretty bad by this metal tab. 3-drain under kitchen sink not connected properly. When we arrived, there was a bowl of dirty, moldy sink water under the sink catching the overflow. We had to continually empty this bowl in another sink to keep water from spilling all over inside of cabinet. 4-many dishes were dirty. Food particles on silverware bowls and pots. We had to rewash everything.
Mostly disappointed for two reasons, as I understand maintenance issues always happen. 1-upon looking at previous reviews, the dishwasher and shower door issue had been reported many weeks prior, and obviously left unfixed. 2-I reported to property management, and was told I would get a callback for someone to fix issues. I did receive a call back while I was out of cell service so it went to my voicemail. I returned a call about an hour and a half later and got no response. Over the next two days I must have left six or seven messages trying to get a return call, all my calls would go straight to voicemail, and I never received return call.
While I wish we had a better communication and response from property, the area is beautiful and we certainly enjoyed ourselves in Breckenridge Colorado.
