2/10 Terrible
Patricia A.
5 Aug 2024
Disliked: Cleanliness
Very Unsanitary
We could not check in until 4:00 p.m. We had reserved two (2) rooms for our family of 8 for a birthday weekend in Branson. Upon check in, we soon discovered that the website description and pictures were not at all what the property looked like. The pool was drained and covered with a tarp; the grounds were unkempt and the rooms were absolutely horrible. We had connecting rooms and when we went in, there were dead cockroaches on the floor, a big stain in the middle of the carpet, the bedding was dingy and looked like it had not been washed in months, there were bugs on top of the bed and under the covers, there were spiders in the drawers and the bathroom toilet looked like it had not been cleaned in months. We refused to stay there and are currently in a dispute with the property to get our money back. DO NOT BOOK WITH THIS PROPERTY!
Patricia A.
Stayed 1 night in Jul 2024