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Sheraton Boston, a Marriott Hotel

4.0 star property
Eco-certified Boston hotel connected to the convention centre, a quick walk to Northeastern University

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Boston, a Marriott Hotel

Indoor pool, open 5:00 AM to 11:00 PM, pool loungers
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
City view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking available
The price is HK$1,117
HK$1,301 total
includes taxes & fees
5 Jan - 6 Jan 2025

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, River View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, River View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
  • 600 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Separate bedroom
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (High Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
  • 570 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, River View (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, River View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Pillow-top bed
Premium bedding
  • 300 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Premium bedding
  • 415 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, River View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Separate bedroom
  • 480 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
  • 300 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 253 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed
Pillow-top bed
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Pillow-top bed
Separate bedroom
  • 480 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, River View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 299 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Non Smoking, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 Queen Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 190 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 228 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Pillow-top bed
Private bathroom
  • 236 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hilton Boston Back Bay

Free WiFi
Restaurant
Air conditioning
Gym
8.6 out of 10, Excellent, (1105)
The price is HK$886
HK$1,303 total
includes taxes & fees
2 Jan - 3 Jan 2025
Hilton Boston Back Bay
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About the area

Map
39 Dalton St, Boston, MA, 02199

What's nearby

  • Northeastern University - 7 min walk - 0.7 km
  • Copley Square - 10 min walk - 0.9 km
  • Fenway Park - 13 min walk - 1.2 km
  • Boston Common - 4 min drive - 2.1 km
  • Boston University - 5 min drive - 4.8 km

Getting around

  • Prudential Station - 3 min walk
  • Back Bay Station - 11 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬7 min walk
  • ‪Pressed Cafe - ‬4 min walk
  • ‪Earls Kitchen + Bar - ‬9 min walk
  • ‪Bukowski Tavern - ‬4 min walk

About this property

Sheraton Boston, a Marriott Hotel

Eco-certified hotel near Northeastern University
Located close to Copley Square and MGM Music Hall at Fenway, Sheraton Boston, a Marriott Hotel provides a corner/local shop, a terrace and a shopping centre on-site. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Limo/town car service, valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and wedding services
  • 54 meeting rooms, concierge services and a reception hall
  • Guest reviews speak highly of the pool, helpful staff and proximity to shopping
Room features
All 792 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as desk chairs and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and baths or showers
  • 55-inch HDTVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 70 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • 1 restaurant

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Mini-fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (71072 square feet of space)
  • Meeting rooms - 54

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 43
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 89

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 25 September 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015110350
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Boston Hotel
Sheraton Boston
Boston Sheraton
Sheraton Hotel Boston
Sheraton Boston, A Marriott
Sheraton Boston, a Marriott Hotel Hotel
Sheraton Boston, a Marriott Hotel Boston
Sheraton Boston, a Marriott Hotel Hotel Boston

Frequently asked questions

Does Sheraton Boston, a Marriott Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 5:00 AM to 11:00 PM.

How much does it cost to stay at Sheraton Boston, a Marriott Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton Boston, a Marriott Hotel on 5 Jan 2025 start from HK$1,116.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Boston, a Marriott Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Boston, a Marriott Hotel?

Valet parking is available for USD 70 per night.

What time is check-in at Sheraton Boston, a Marriott Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Boston, a Marriott Hotel?

Checkout is at noon.

Where is Sheraton Boston, a Marriott Hotel located?

Located in Back Bay, this eco-certified hotel is within a 15-minute walk of Northeastern University, Copley Square and MGM Music Hall at Fenway. Fenway Park and Boston Common are also within 1 mi (2 km). Prudential Station is only a 3-minute walk and Hynes Convention Center Station is 5 minutes.

Sheraton Boston, a Marriott Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 900 out of 1754 reviews" "
Rating 8 - Good. 415 out of 1754 reviews" "
Rating 6 - Okay. 223 out of 1754 reviews" "
Rating 4 - Poor. 110 out of 1754 reviews" "
Rating 2 - Terrible. 106 out of 1754 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and safe. Perfect place to stay when going to the pops
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
✅
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Amy at the front desk was extremely helpful!
Stayed 1 night in Dec 2024

8/10 Good

Susan

Always a great spot!
Stayed 1 night in Dec 2024

10/10 Excellent

April, SOUTH HADLEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, connected to the Prudential Center and Copley Place, multiple shopping and dining options available.
Stayed 2 nights in Dec 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and cozy, but very warm. Construction noise started at 7am but not too loud. Premium location attached to the mall, very easy to stay inside while getting around Back Bay.
Stayed 1 night in Dec 2024

8/10 Good

JOY

Stayed 3 nights in Nov 2024

6/10 Okay

Antonio

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Everything was phenomenal except parking, I was under the impression valet was included with my stay but once valet refused to park my vehicle I was instructed to park in the self public parking by the staff only to be charged $135 for parking, completely blindsided by that fee.
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela L

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
So much fun loved pool and very cool being on 28th floor freat views
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Karin

Stayed 5 nights in Nov 2024

10/10 Excellent

Miguel, NYC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Just I expected more machines at the gym, but the ones that were there were new and in perfect conditions
Stayed 2 nights in Dec 2024

8/10 Good

Gong

Liked: Cleanliness, staff & service, property conditions & facilities
A quick breakfast (e.g. buffet) on my way out on weekend morning would be very much appreciated, as the nearby places won’t open until 10 am.
Stayed 2 nights in Dec 2024

4/10 Poor

Magda

Disliked: Staff & service, property conditions & facilities
.
Stayed 5 nights in Nov 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Joshua

Stayed 2 nights in Nov 2024

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There is really nothing special about this hotel. There are manybetter hotels in the area. There was no bar or a place to get coffee unless you you went to the mall.The hotel wasn’t overly busy however there was a wait for assistance because it seemed to be short staffed. We had one of the junior suites. A high floor was requested however they only had the 25th floor when we got there. We requested wine glasses and the poor receptionist had to spend 15 minutes trying to find us wine glasses. There were no champagne buckets in the rooms as in most hotels the heater was noisy, whistling, swishing, etc. keeping me awake during the night. I would not go back to this hotel.
Stayed 1 night in Nov 2024

8/10 Good

Teneita

Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Soraya

Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

2/10 Terrible

Philip

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No lobby . Hotel under major construction. Which means no lobby and no restaurant or any place to get any food or drinks. Also the bar is removed . You have to walk across the street to the Hilton . This Hotel said nothing about the condition of the building. Stayed here because i stayed here last year and experience was great. This trip is horrible
Stayed 1 night in Nov 2024

8/10 Good

Normita

Location is excellent. Room is cleaned . Front desk was helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024