citizenM Boston Back Bay

4.0 star property
Hotel with a 24-hour fitness centre, steps from Newbury Street

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Boston Back Bay

Exterior
Interior detail
Exterior
Check-in/check-out kiosk
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is HK$703
HK$818 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LED TV
Pillow-top bed
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Private bathroom
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk - 0.6 km
  • Northeastern University - 10 min walk - 0.9 km
  • Fenway Park - 11 min walk - 1.0 km
  • Copley Square - 14 min walk - 1.2 km
  • Boston University - 4 min drive - 4.4 km

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Northeastern University
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Smoke-free property, a water dispenser and a lift
  • Multilingual staff, coffee/tea in reception and a 24-hour front desk
Room features
All 399 rooms offer comforts, such as premium bedding and iPads, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/cupboards, fridges and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM

Things to do

  • 24-hour fitness centre

Family friendly

  • Fridge

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 125
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • Digital channels
  • iPad
  • iPod dock
  • Premium channels

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on 16 Dec 2024 start from HK$702.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 4:00 PM.

What time is check-out at citizenM Boston Back Bay?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University and The Shops at Prudential Center. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

citizenM Boston Back Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 246 out of 343 reviews" "
Rating 8 - Good. 57 out of 343 reviews" "
Rating 6 - Okay. 24 out of 343 reviews" "
Rating 4 - Poor. 6 out of 343 reviews" "
Rating 2 - Terrible. 10 out of 343 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

YUKAKO

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Faheem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel. Many of the in room controls (AC/Heat, lighting, blinds) can be controlled by your smartphone, and/or the iPad provided in the room.
Stayed 2 nights in Nov 2024

8/10 Good

Angela Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay in a CitizenM and I plan to book at CitizenM in my future travels, Although rooms are small they’re just the right size for me and contain everything I need and are safe, clean, and comfortable. The Back Bay location was perfect for my needs. Everything was in walking distance. Staff is friendly too.
Stayed 7 nights in Nov 2024

10/10 Excellent

Ashley

Stayed 4 nights in Oct 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Julia

Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Stayed 3 nights in Oct 2024

10/10 Excellent

Just

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Yasuhiro

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Conn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Semih

Stayed 1 night in Oct 2024

10/10 Excellent

Mehmet Mete

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location
Stayed 4 nights in Nov 2024

10/10 Excellent

Yuki

Business traveller
Liked: Amenities
Clean room
Stayed 4 nights in Nov 2024

6/10 Okay

Karl, Rumford

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay! Been waiting for this property to open since they started building and it was definitely worth the wait. Staff were extremely helpful & friendly, the lobby is so homey, rooms are so nice and the views are amazing. 10/10 cant wait to come back again
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing very fancy and great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Franci

Travelled with partner
Liked: Amenities
Good location, great view from room. Wonderful lobby
Stayed 1 night in Nov 2024

10/10 Excellent

Albin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Kakong

Stayed 3 nights in Oct 2024

8/10 Good

mario

Liked: Cleanliness, staff & service, amenities
Room 722, AC gets noisy at some point, and during nights there was a noise near to the window feels like if a leak was there which at some point was annoying.
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024