Very happy with our stay in Erus Suits Hotel. Clean rooms, nice breakfast (small portions though). Very polite staff. Would recommend.
Katarzyna Adrianna
於 2025 年 3 月住了 6 晚
6/10 一般
Klever
家人同遊
2025年3月22日
The place and staff members are nice. However, it needs better administrators. 3 nights and we only had 1 small roll of toilet paper for two people. They cleaned the room and didn’t leave one either. No toilet paper in the restaurant’s restroom. The room smell was odd. They had a loooot of staff members and they are nice and attentive, but maybe have less staff for that and have someone doing Constance maintenance.
Klever
於 2025 年 3 月住了 3 晚
10/10 優異
Shieraldine
2025年3月3日
讚好:整潔度、職員與服務和住宿狀況
Shieraldine
於 2025 年 2 月住了 2 晚
8/10 不錯
Arvin Jose
多人同遊
2025年2月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were friendly and approachable. Walkable to the beach. Slow Internet connection in our room.
Arvin Jose
於 2025 年 1 月住了 3 晚
4/10 欠佳
Mohammad salar
2025年2月1日
Mohammad salar
於 2025 年 1 月住了 5 晚
8/10 不錯
Roberto
2025年1月28日
讚好:整潔度和職員與服務
The restaurant was quite expensive !
Roberto
於 2025 年 1 月住了 5 晚
8/10 不錯
Roberto
多人同遊
2025年1月28日
讚好:整潔度、職員與服務和住宿狀況
They were a small problem due to my age no lift available !
Roberto
於 2025 年 1 月住了 1 晚
10/10 優異
laureto
家人同遊
2025年1月27日
讚好:整潔度、職員與服務和住宿狀況
Easier to go beach
laureto
於 2025 年 1 月住了 2 晚
8/10 不錯
Rafael (North Hills)
多人同遊
2025年1月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is nice. But we’ve had problems with ants in the toilet and in our bedroom. We’ve had issues with the AC as well, so they transferred us to a different room (disability friendly) on the first floor, that in my opinion is not safe for use for people with disabilities. The shower handrails are loose, unsafe for use, it’s a tight space, and I saw some molds in the ceiling. I did bring it to their attention on my last day so I’m unsure if they did something about it.
The staff are okay. Some are nice and some doesn’t seem to have costumer service training.
Rafael
於 2025 年 1 月住了 3 晚
6/10 一般
Dima
2025年1月21日
讚好:整潔度和職員與服務
I really can not complain about anything for the price I paid, however there is room for the hotel management to improve a few things. My room had a small window that was completely covered in vegetation on the outside and didn't lock. Security safe was broken, when I asked the staff to fix it or replace it, they took it and then just threw it on the chairs that were also abandoned outside of my entry door for the time of the stay. Elevator not working. Stairs and hallways were always kind of littered and my room had AC unit that was improperly installed without a drain and was dripping on the wall and floor causing a lot of mold and some odor in the room. But like I said in the beginning you get what you pay for.
Dima
於 2025 年 1 月住了 2 晚
10/10 優異
Sandra
2025年1月19日
不滿:職員與服務
Sandra
於 2025 年 1 月住了 3 晚
10/10 優異
Vilma
家人同遊, 多人同遊
2025年1月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great!
Vilma
於 2024 年 12 月住了 1 晚
2/10 很差
Julio
伴侶同遊
2025年1月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The hotel didn't give us the money back. We made a mistake while booking with dates and they didn't even take the phone. Horrible experience!
Julio
於 2025 年 1 月住了 4 晚
8/10 不錯
John
2024年12月8日
讚好:整潔度、職員與服務和住宿狀況
John
於 2024 年 12 月住了 3 晚
2/10 很差
Teofila
2024年12月1日
Teofila
於 2024 年 9 月住了 3 晚
6/10 一般
Benedicta
伴侶同遊
2024年11月23日
讚好:職員與服務
The pool was very dirty
Benedicta
於 2024 年 11 月住了 4 晚
8/10 不錯
Mikael
2024年11月16日
讚好:整潔度、職員與服務和客房舒適度
Mikael
於 2024 年 11 月住了 4 晚
4/10 欠佳
Kim
2024年11月3日
讚好:整潔度和職員與服務
Poor internet connection
Kim
於 2024 年 8 月住了 1 晚
4/10 欠佳
真實旅客
家人同遊
2024年9月17日
不滿:整潔度、住宿狀況和客房舒適度
Not an enjoyable stay
Not a recommended stay.
From arrival, front desk receptionist was very cold in her personality. We booked 3 rooms and were addressed like we had already did something wrong. They made sure to focus on their house rules, deposit, and potential list of additional charges. Yo add, only two rooms were ready and the third took 30 minutes to prepare (after the 2pm check in).
The rooms were ok, nothing special. The bathroom for one room had a leak under the sink, leading to the bathroom floor staying flooded. Room for 4 only came with two towels.
Hotel was flooded and the stairways were often layed with wet towels. Parts of the floors were consistently covered in water, leading to several "slips". The elevater was non working, requiring a walk through the wet staircases up several flights of stairs.
The free breakfast was basic, only offering 6 choices with very little servings. The waitstaff was not very pleasant when we ordered, and breakfasts took 20 minutes to be served.
The pool area was gross. Old tables and chairs with mold on the coverings. One guest of our party stepped on a metal piece . A big rat was also enjoying the time by jumping around the outside tree and trashcan by the "pool bar" (which is covered with fake bottles of spirits and has no such attend). The boards on the deck are not stable as well.
Not an enjoyable stay for our family.
真實旅客
於 2024 年 9 月住了 2 晚
8/10 不錯
Jose Mumar
2024年8月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is very good for all travellers who like to have access to public transpo and restaurants around the area. My room is very clean and the staffs are all friendly and helpful. I will definitely come back.
Jose Mumar
於 2024 年 8 月住了 3 晚
10/10 優異
Ma. Cleofe
家人同遊
2024年7月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cleanliness and good Environment is important.
I booked a rooms for my family down in Philippines. I heard from my brother that the service is good, employees are friendly and they are easy to communicate. I booked 2 room for my parents and siblings. One of the aircon is not working good.
Ma. Cleofe
於 2024 年 4 月住了 3 晚
10/10 優異
Julie Ann
家人同遊
2024年7月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The entire room is clean. Bed is clean and comfy. I had a very good sleep and wonderful 3 night stay.