6/10 Okay
JONETTA D.
15 Jul 2024
Disliked: Cleanliness
Nice place
The place is nice and our family enjoyed our stay. There were 11 of us, ages 60-73, siblings & spouses and a nephew 47. All the bedrooms were perfect for us. A lot of the cookware needs replaced, teflon worn off and just ugly. We like to cook and we do.
The cleaning crew missed a lot of opportunities to make our stay more enjoyable. We had to do a lot of cleaning when we got there and that is not what we came to do. I reached out to managers & they did send a representative out to fix the internet, and they offered to send cleaning crew or cleaning supplies. We had already cleaned, washed dirty sheets etc. So there was no need for that. Being as old as we are we just do it.
After all that, we enjoyed our stay. We come every year to the Grandfater Mountain Highland Games. We are Clan Matheson!
If this place can get a better cleaning crew & get new cookware, we would consider this place for next year.
JONETTA D.
Stayed 5 nights in Jul 2024