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Hotel Bestmark Platinum

3.5 star property
Indulge in local flavors for breakfast then take care of business at the 24-hour center. Let expert staff handle your plans while you unwind by the cozy lobby fireplace.

Choose dates to view prices

Photo gallery for Hotel Bestmark Platinum

1 bedroom, premium bedding, minibar, desk
Reception
Business centre
Shower, free toiletries, bidet, towels
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Quadruple Room

1 bedroom, premium bedding, minibar, desk

Standard Quadruple Room

Highlights

Separate dining area
Flat-screen TV
Separate bedroom
Premium bedding
Bidet
Minibar
Cable channels
Wardrobe
  • Sleeps 4
  • 3 Single Beds and 1 Double Bed

View all photos for Standard Triple Room

1 bedroom, premium bedding, minibar, desk

Standard Triple Room

Highlights

Separate dining area
Flat-screen TV
Separate bedroom
Premium bedding
Bidet
Minibar
Cable channels
Wardrobe
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, minibar, desk

Standard Double or Twin Room

Highlights

Separate dining area
Flat-screen TV
Separate bedroom
Premium bedding
Bidet
Minibar
Cable channels
Wardrobe
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Carrera 14 No 51-39, Bogotá, 111311

What's nearby

  • Estadio Nemesio Camacho - 3 min drive
  • Movistar Arena - 4 min drive
  • Plaza de Bolívar - 6 min drive
  • Monserrate - 7 min drive
  • U.S. Embassy Bogotá - 8 min drive

Getting around

  • La Sabana de Bogotá Station - 13 min drive
  • Estación Usaquén Station - 21 min drive
  • Bogotá (BOG-El Dorado Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Pilonchis - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Asadero 5001 - ‬3 min walk
  • ‪El Refugio Marino - ‬2 min walk

About this property

Hotel Bestmark Platinum

Hotel near Movistar Arena
Located close to Great Wall - Indoor Climbing Gym and Torre Colpatria, Hotel Bestmark Platinum provides free breakfast (local cuisine), a free daily manager's reception and dry cleaning/laundry services. Be sure to enjoy a meal at Bestmark Platino, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a 24-hour business centre.
Additional perks include:
  • A round-trip airport shuttle (surcharge), express check-in and a lift
  • Free newspapers, tour/ticket information and a banquet hall
  • A TV in reception, a front desk safe and smoke-free property
Room features
All guest rooms at Hotel Bestmark Platinum offer comforts, such as premium bedding and separate dining areas, as well as amenities, such as free WiFi and minibars.
More amenities include:
  • Showers, bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate dining areas and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • Free daily reception
  • Room service available

Restaurants on site

  • Bestmark Platino

Family friendly

  • Laundry facilities
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Dining room
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 50000
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: COP 50000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 40000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 35000.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 40000.00 per vehicle (one-way)
  • Pet fee: COP 40000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 50000 (subject to availability)
  • Late check-out fee: COP 50000 (subject to availability)
  • Rollaway bed fee: COP 35000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel BestMark Platino
Hotel Bestmark Platinum Hotel
Hotel Bestmark Platinum Bogotá
Hotel Ayenda Bestmark Platino 1095
Hotel Bestmark Platinum Hotel Bogotá

Frequently asked questions

Is Hotel Bestmark Platinum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 40000 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Bestmark Platinum?

This hotel doesn't offer parking.

What time is check-in at Hotel Bestmark Platinum?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of COP 50000 (subject to availability).

What time is check-out at Hotel Bestmark Platinum?

Checkout is at 1 PM. Late checkout is available for COP 50000 (subject to availability).

Does Hotel Bestmark Platinum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 40000.00 per vehicle applies.

Where is Hotel Bestmark Platinum located?

Located in Chapinero, this hotel is within 1 mi (2 km) of Great Wall - Indoor Climbing Gym and Movistar Arena. Torre Colpatria and Plaza de Bolívar are also within 3 mi (5 km).

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Hotel Bestmark Platinum Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 15 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 8 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 3 out of 36 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

I'm very happy with the attentiveness of reception desk, especially Abigail in the mornings, helping the customers including myself get their breakfast on time.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

I like the hotel's staff. Very polite.
Stayed 1 night in Nov 2023

10/10 Excellent

Matthew

The receptionist Abagail is very nice, helpful
Stayed 1 night in Nov 2023

6/10 Okay

Ivan A

Basic
The hotel is really basic, friendly staff but beds are not very confortable. Location is ok.
Stayed 3 nights in Aug 2022

8/10 Good

Victor

Todo bien, cumple las expectativas
Stayed 1 night in Oct 2024

6/10 Okay

Amelia

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Raidhaeliza

excelente
Stayed 1 night in May 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

Bis Mary

El hotel muy cómodo y en una zona céntrica.
Stayed 1 night in Mar 2024

2/10 Terrible

Krysthina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin comentarios solo que no es opción de lo decepcionada de hotel que había
Stayed 1 night in Jul 2023

6/10 Okay

Daniel

Stayed 2 nights in Jun 2023

8/10 Good

Maria Fernanda

Stayed 2 nights in Apr 2023

2/10 Terrible

Juan Carlos

Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
Disturbing and Unprofessional
I paid in full for my stay and the desk lady told me I still have to pay like she doesn’t even check on system to see I paid already. When I was walking in the lobby, Another desk lady randomly asks me what my room number is in Spanish. I told her I don’t speak much Spanish. It was disturbing that some desk lady approaches me and ask for my room number as if I’m an intruder. Not to mention that I stayed at this hotel more than 10 times. The desk ladies don’t speak English. Please think before you assume your guest is an intruder.
Stayed 1 night in Sep 2021

10/10 Excellent

Milena

Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
No heat in the rooms
The rooms does not have any heat the room was cold. The bathroom had a bad smell from the drainage. I got woken up all hours of night from the noise in the lobby. I was very uncomfortable. I left after 1 night.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

My stay at Hotel Ayenda Bestmark Platino 1095 was an amazing stay. I had a great view of the main street from my room which I sat and looked out from time to time just to marvel at the strength of the people of Bogota. The only complaint I had is nothing to do with the hotel itself, but I heard the activities of my neighbors late at night on my final night. But I do not hold that against the hotel or anyone. But I would definitely book with them again and stay because there are many amazing restaurants and other food stalls. Many amazing bars and shops in close walking distance, or at least close for me. If you are planning a trip to Bogota, definitely check this out. The staff were amazing and went above and beyond for me. I have the upmost respect for them
Stayed 3 nights in Jun 2021

10/10 Excellent

Irene

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

This is an excellent choice for the price. I paid $18 night; it was an insider price of half off. It has hot water on the shower except on the lavatory sink. Bed is king size, and firm. It has a small fridge but no mini bar (no items inside), an LCD smart TV 43” (Netflix and Prime is included), breakfast is included although limited to eggs, bread, arepa, juice, coffee or hot chocolate, and only until 8:30am!!! Staff members are kind and nice. I requested laundry service and they made the arrangements with a third party company; it was picked up and delivered in excellent condition and smell; I paid about $6 for about 6 pounds of clothes. The area is not the prettiest but very busy with a Transmilenio station in front of it. Will definitely stay again.
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
I waited 25 minutes for them to open the door for check in
Stayed 1 night in Jan 2021

8/10 Good

Daniel, Ecuador

It was a decent place to stay. It needs more cleaning, but It was ok. Very convenient if you are taking the OET in Multilingua Bogota.
Stayed 4 nights in Oct 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Todo excelente, buena atención y buena disposición de sus empleados
Stayed 2 nights in Nov 2019

10/10 Excellent

Frederick

Great staff all around. Location
Stayed 7 nights in Sep 2019

6/10 Okay

SaraSofia

Liked: Property conditions & facilities
Very noisy and cold. Sheets made my skin itchy. Staff was friendly but unable to provide new bedding. Do not recommend.
Stayed 1 night in Sep 2019