We enjoyed our family vacation at this house. There are plenty of amenities to keep kids and adults entertained and a nice view. It was remote and quiet, yet close enough to popular trails to waterfalls and river tubing. It was about a 25 min. drive to downtown Blue Ridge and about an hour drive to Helen. When we arrived, there was a sign on the bunk beds that said use of them would incur a charge, even though my reservation was for 7 people and a dog. A call to the rental company confirmed the cleaner made a mistake in placing the sign. No cell reception, the internet is slow, and communicating to the rental company through the house phone was also in and out. I think that is all due to the remote location of the house. The rental company called me about 8:30pm on Sunday night because the owner had been notified of a possible water leak. A little before that, my husband had fixed a kinked toilet chain in the main level bathroom. My only complaint is about cleanliness. The owners either need to find a new cleaning company or have a top to bottom deep clean done. There is a thick layer of dust on the decorations, windows, walls, ceiling beams, light fixtures, corners and edges of living room side tables. We could not use the shower upstairs because it was gross under the tub mat. Shower curtain liners need to be cleaned or replaced. The basement shower was the cleanest and the only one I could bathe my young children in as it was the only one with a working tub plug.