6/10 Okay
Emily
14 Jan 2025
Liked: Cleanliness
Disliked: Staff & service
When I checked in, the lady giving me my room key (worked Jan. 9 night) said my room number aloud - jeapordizing my safety by giving my location to anyone in the lobby (which was not empty). I get to my room, to see my dead bolt lock doesn't work - it's misaligned by a whole centimeter or so. The bathroom light - a common nightlight for any hotel guest - turns off after 15 minutes or so. And, when I came back to my room after my first night, my door was left open by housekeeping. Thankfully, the lady working that day (worked Jan. 10 day) walked me up to my room, and made sure I was comfortable before returning to the front desk. Though booked through a 3rd party, I was able to cancel and get a refund on the last night of my stay talking to the front desk. These last two statements are the only reasons I did not give a 1 or 2 star review. I came here for a safe place to sleep, and was not given it.
Emily
Stayed 4 nights in Jan 2025