Bintan Island Family Hotel

"The staff were all very nice and friendly. I was really disappointed to find out that the beach is closed at this time of year. Booked 3 nights here for the beach pics advertised. Pool beautiful. Food was just ok for us. Mattress very hard. Rooms need updating. Very low iccupancy due to Covid 19."

"Nice to spend good time with the family"

"There are not much places to visit in the surrounding area. Even the small shopping area whereby only transport is via the resort & many shops were closed. 😓"

"We enjoyed our 4D3N stay immensely; it was rustic, quiet, and simply beautiful. The staff are professional, helpful, and attentive. I had an accident and the GM personally attended to my needs. Got a car to send me to the resort clinic and back within the hour. The security is impressive, and this place is perfect for that peaceful getaway where you do not need to be stressed over small matters."

"It was a memorable experienced. Majestic and tranquil nature, Awesome amenities and pleasant staffs. Excellent."

"Cockroach inside villa. Staff are friendly and helpful. But the property needs maintenance. "

"Excellent staffs service "

"Villa was nice and clean. Staff were nice and friendly. "