2/10 Terrible
Oksana
Travelled with family
3 Jan 2025
Disliked: Property conditions & facilities
Be Aware! Listing is inaccurate. I have no idea where all
the good reviews are coming from. We love Berkeley Spring and were excited to spend time there, but we had bad experience with this host.
Place is not smoke free as listed. In one of the other rooms, some people live there long term. They smoke a lot, and they are pretty loud. You won't have the entire place to yourself as listed, just a small room in the apartment where is two more separate rooms are rented by someone. So you will share some type of dinning room where is a strong cigarettes' smell (all of our clothes and bags smelled afterwards). There was also a dirty fridge and the trash can was full. The bathroom was cold, heater did not work in a bathroom, and shower was freezing.
We couldn't reach the owner on our first day, I had to contact customer support about our issues. Eventually, when I reached the owner, she was careless about our problem. She said she can't control the other people before hanging up and blocking me. Unbelievably rude host.
The positive thing was that the room and bathroom was clean, towels and bedding was fresh, located in downtown. Overall, it's only good for people who do not care about smoking, noise, and privacy.
Oksana
Stayed 2 nights in Dec 2024