Hotel lobby is pretty new and grand for a 3-4 star hotel. The hotel staff are helpful and nice. It's a nice choice if you are traveling in the Belfast City Airport. But the housekeeping service is a bit messy.
Pui Szee
6/10 一般
Pui Szee
2016年11月3日
讚好:職員與服務和客房舒適度
Nice room but rushy clean-up service
We didn't spend much time in the hotel but it seems the clean-up staff is always in a rush and throw the towels onto the rack in an untidy way.
Pui Szee
10/10 優異
Judith
2025年3月16日
讚好:整潔度、職員與服務和住宿狀況
Good
Judith
於 2025 年 3 月住了 1 晚
10/10 優異
Lavanya
2025年3月15日
讚好:整潔度、職員與服務和住宿狀況
GREAT STAFF
Lavanya
於 2025 年 3 月住了 2 晚
8/10 不錯
Darren
2025年3月14日
讚好:整潔度、職員與服務和住宿狀況
Darren
於 2025 年 3 月住了 2 晚
10/10 優異
Denise
家人同遊
2025年3月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was outside Belfast in a lovely quiet area. It was clean and beautifully decorated. The room for a family of 4 was spacious , clean, comfortable beds and everything we needed from irons to hairdressers, tea/coffee facilities. The hotel arranged a taxi for us into town. Restaurant and bar were lovely to sit and relax in. My son enjoyed the pool the best. We had a lovely stay and would come back.
Denise
於 2025 年 3 月住了 1 晚
10/10 優異
Heather
伴侶同遊
2025年3月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lively hotel with exceptional staff, especially the girls in The River Bar. Great quality food and fabulous breakfast.
Heather
於 2025 年 2 月住了 1 晚
10/10 優異
Gareth
親子同遊
2025年2月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel - rooms are clean and tidy - breakfast has got even better since our last visit. The pool is a little tired but is still brilliant for kids!
Gareth
於 2025 年 2 月住了 2 晚
10/10 優異
Laurie
2025年1月31日
讚好:整潔度、職員與服務和住宿狀況
Very comfortable stay.
Laurie
於 2025 年 1 月住了 1 晚
8/10 不錯
Lisa
商務旅客
2025年1月16日
Parking was appalling as there was an event on in the evening. Some provision should be made for staying guests to park versus those attending for an evening do. On the flip side, Ash, in the breakfast restaurant was superb in terms of his customer service. He was faultless and should be commended.
Lisa
於 2025 年 1 月住了 2 晚
6/10 一般
Catherine
2025年1月13日
不滿:住宿狀況
Catherine
於 2025 年 1 月住了 2 晚
10/10 優異
Thomas
2025年1月5日
讚好:住宿狀況
Thomas
於 2024 年 12 月住了 2 晚
10/10 優異
Jacqueline
2025年1月1日
Jacqueline
於 2024 年 12 月住了 1 晚
10/10 優異
Michelle
家人同遊
2025年1月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent clean and welcoming hotel
Michelle
於 2024 年 12 月住了 2 晚
10/10 優異
真實旅客
家人同遊
2024年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 12 月住了 1 晚
10/10 優異
Natalie
2024年12月27日
Natalie
於 2024 年 12 月住了 1 晚
10/10 優異
David
親子同遊
2024年12月26日
讚好:設施服務
Stayed over for my son's 7th birthday. The staff were friendly and polite , the rooms were clean and well laid out. The cooked breakfast was nice and the pool was enjoyable. All in all a really nice place to stay and the staff were far nicer and more polite than I'm used to in similar hotels.
David
於 2024 年 12 月住了 1 晚
4/10 欠佳
Rita
商務旅客
2024年12月21日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Rita
於 2024 年 12 月住了 2 晚
10/10 優異
Annemarie
家人同遊
2024年12月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Annemarie
於 2024 年 12 月住了 2 晚
10/10 優異
真實旅客
2024年12月13日
讚好:整潔度、住宿狀況和客房舒適度
真實旅客
於 2024 年 12 月住了 1 晚
4/10 欠佳
Michelle
親子同遊
2024年12月10日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Hotel was extremely cold expecially swimming pool and disappointingly steam room out of order
Michelle
於 2024 年 12 月住了 1 晚
10/10 優異
Victoria
2024年12月10日
Victoria
於 2024 年 11 月住了 3 晚
10/10 優異
Jason
商務旅客
2024年12月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jason
於 2024 年 12 月住了 2 晚
2/10 很差
真實旅客
家人同遊
2024年12月8日
讚好:整潔度和住宿狀況
不滿:職員與服務和客房舒適度
My family and I will not return to this Hotel.
We did not enjoy our stay.
Firstly we had no much hot water for a shower and to clean babies bottles.
2. The fridge was dirty.
3. The heating system wasn’t functioning properly and the room was cold.
4. We couldn’t get in the restaurant as it was too busy. So the only option was room service.
5. We spent £65 on room service and the food arrived cold. The food wasn’t covered as they were delivered to us so by the time they got to us the food was food and tasteless. No a great service. Needs improvement.
6. My family with two young babies got stuck in a lift and I had to open the lift with my hands. Thank God the lift was on a floor and we could walk out as normal.
7. The water pressure in the shower was very bad. The two shower head were only dripping. No pressure at all. Very bad shower experience.
Overall not a great experience and it cost £470 for two nights. Never again.