Batavia Spa Hotel

"Decent hotel! We stayed for one night on our way to a concert. The room was clean, and the bed was comfortable. There were other guests staying there who tracked an unbelievable amount of mud/dirt around the hotel including in the elevator and lobby/breakfast area. Not the fault of the hotel obviously, and I don't know why anyone would think it's ok to do that, but we were literally hopping around trying to avoid the dirt. The road behind the hotel causes a bit of noise, but I put on some white...

"Lack of a bathmat and washcloths was inconvenient. Having to plug in the TV and microwave was confusing. No phone in the room, OK, everyone has mobile phones these days, but also no card in the room with the phone number to call if help was needed. Luckily I had asked at the desk and had it, because I had to call at 11 PM because of very noisy neighbors. They handled it quickly. Perhaps a “Quiet Hours” policy would be helpful. "

"We booked this hotel to stay at while we were up in NewYork for the Buffalo Bills game. We were very happy with the room condition and all of the attendants were very nice and helpful. The room was very clean and the bed was very comfortable. Overall we had a very good stay and will probably book again next time we are back up for a get away. "

"The first room was not cleaned ahead of time. Desk person handled well. Stay was decent"

"The house was beautiful and well stocked. Easy access to Rochester. Nice community. Host was easily available to answer questions. Great stay."