Bataan Family Hotel

"Overall everything is good and okay except our buffet breakfast. Service during breakfast was poor. Even during snack or dinner time, it takes a while before they could served the food. But hotel accommodation is excellent. "

"- Friendly staff - Freedom Land, Tour & Cultural Show were thr best!!!! - Place gives us nostalgic feeling, super great concept preserving historic houses - Good beach - Check in staff did not fully explain inclusions of our package as such we missed free boat ride - Initial room - aircon not working - “highway robbery” with water - not allowing guests to refill water bottles, room only had 1 set of water bottles —> we could have heat stroke!!!! - Buffet breakfast spread wasnt good / enough "

"Hotel room was very dirty and small. There were also a lot of mosquitoes and the AC unit didn't work very well, so I was bit even before we were able to settle in. Consequently, we ended up not staying at this hotel. Probably won't be booking there again nor via Travelocity again, unfortunately. There should be more accurate and updated information regarding this venue on Travelocity.com so customers can make a better informed decision on reservation, considering this was a non-refundable...

"This property need a lot of work done before I dare revisit it, I’ve been lied to by the staff, the taxi service scammed us every step of the way, different prices on everything, not worth going out there until they improve the service of their staff and the situation with their rooms, the room was subpar it wasn’t like exactly comfy, the room ac was buggy and the bathroom had a terrible stench/smell to it, the entire time we were there the pool was closed and the Landry was open then closed...