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"The hotel was in a great spot where it wasn’t too busy but you could still easily walk to all the shopping around Banff. Nice and quiet too. The parking was not great in my opinion. There is a parkade for a fee but with the park fee too, we opted out. Unfortunately the room we got, the one bed was very uncomfortable. There was a queen flat sheet that was on the bottom and not a full mattress protector so the mattress was hanging out. Which is kind of gross to me. We just asked for kings sheets and they were super good about it. Overall it was a good stay and super affordable. Everyone was friendly as well. "

"We had an excellent stay and were very nicely surprised with a room upgrade and gift for our anniversary. The staff were amazing and it made our stay in Banff that much more excellent! The hotel is in the best location to be close to downtown, and is very clean and quiet. Also has great lobby bar and restaurant. Will always try to stay here when travelling to Banff. Thank you to the staff for the great surprises!"

"Staff and amenities are absolutely wonderful. Stayed in a 1 bed w/loft. Units could use update but were cozy and layout was perfe t for the family. "

"Grotto was amazing "

"Loved my room and the cozy lobby with fireplace. Location is perfect and all staff (Kaitlin at front desk!) were friendly and professional. Rooftop hot tubs are a highlight!"

"Very good service"

"Enjoyed hiking in the beautiful mountains and dining options in Banff were fabulous. There are lots of variety and good gluten-free options. The spa was very relaxing. The hot tub was not an option as the amount of chemical in it made my ears burn as soon as we opened the door so.we did not use it at all"

"We stayed here for a wedding in Banff and had a great time. Room was spacious and clean, and staff are exceptionally helpful and well informed about the area. Just off Banff’s main drag, this hotel is centrally located to shops and dining, including a great bakery just around the corner for morning pastries. All things considered, it was reasonably priced and good value. Would definitely stay here again when visiting Banff."

"New hotel, great view, clean, nice shower. We got 3-day bus passes, but didn't use them because we enjoyed walking along Banff Ave."