8/10 还可以
Stephen
团体旅客
2025年03月31日
满意:住宿条件和设施,清洁度
The rooms in the hotel are large and the beds are comfortable. The location in Baku Old City is ideal for exploring historic sites.
We had a major problem at check-in. The first person in our party was able to use his credit card to pay for his room, but multiple cards for the second guest were refused. The hotel staff insisted the problem was with our cards/banks, but calls to the card providers confirmed that the requests for payment were not being received. A staff member accompanied us to a nearby ATM, but that machine declined to process our cards. Upon further exploration in the area, we finally found an ATM that worked.
This problem with processing credit cards is a MAJOR issue that needs to be addressed.
Stephen
2025 年 3 月入住 4 晚