The experience was wonderful. A luxury hotel, clean, good service, great breakfast, and super friendly staff.
Isabel M
2025 年 3 月入住 4 晚
6/10 一般
Gaurav
与家人出行
2025 年 1 月 3 日
满意:清洁度、住宿条件和设施、客房舒适度
Gaurav
2024 年 12 月入住 4 晚
8/10 还可以
真实旅客
2025 年 1 月 2 日
满意:清洁度、住宿条件和设施、客房舒适度
真实旅客
2024 年 12 月入住 1 晚
10/10 超赞
Borhane
2024 年 12 月 30 日
I’ll always use Fairmont in my travels
This is my 6th fairmon
Borhane
2024 年 12 月入住 2 晚
8/10 还可以
Recep
2024 年 11 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was good
Clean frıendly people
Mostly ı lıke ıt
Recep
2024 年 10 月入住 1 晚
4/10 很差
John
团体旅客
2024 年 11 月 5 日
满意:清洁度
不满意:员工和服务
A failure to address earlier emails resulted in very poor check-in.
Unfortunately this was compounded by misinformation to staff which ended up with embarrassing issues for us.
This was not good customer service which was more customer apologies than service.
The did address the issue but I felt they were more interested in the money than the compensation.
Only saving grace was Bar19 lovely staff, good food and great view over Baku
Nice hotel. lovely city, i expected more from the hotel.
John
John
2024 年 10 月入住 4 晚
10/10 超赞
Duncan
与配偶出行
2024 年 10 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very very nice and helpful from the front office staff to the staff at the breakfast restaurant . The hotel is well appointed , room was very spacious , bed was comfortable , heated floors . The hotel is a sight to behold and a great one to stay in . Would be back in a heart beat . The breakfast was always sumptuous and had great variety .
Duncan
2024 年 10 月入住 3 晚
4/10 很差
Ramanjit
与家人出行
2024 年 10 月 16 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
They can't make a coffee. Hardly anyone speaks English. Not service oriented.
Ramanjit
2024 年 9 月入住 5 晚
6/10 一般
SÜLEYMAN HAKAN
商务旅客
2024 年 9 月 25 日
Televizyon çalışmıyor dememe rağmen yapılmadı buzdolabı kitli ve nescafe yoktu kahvaltıda peynir ve zeytin zayıftı
SÜLEYMAN HAKAN
2024 年 9 月入住 2 晚
10/10 超赞
Lorand
2024 年 9 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Simple amazing!
Lorand
2024 年 9 月入住 1 晚
10/10 超赞
Eduard,Waldkraiburg
团体旅客
2024 年 9 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Das Hotel ist sehr zu empfehlen! Sehr zentral gelegt und von Old City nicht weit entfernt!
Eduard
2024 年 8 月入住 7 晚
10/10 超赞
Davide
2024 年 9 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Davide
2024 年 8 月入住 9 晚
4/10 很差
orianda
与家人及幼儿出行
2024 年 9 月 3 日
满意:住宿条件和设施
My room had AC that stopped at 75F. I had to request a room upgrade three times, and by the time they offered it it was a smaller room on a higher floor (twice they took me to options where the prior occupant had smoked in the room--the rooms reeked--which the porter admitted was a big problem with the guests there) my son had fallen asleep so we stayed. They also put us on the 18th floor failing to mention that there is a restaurant on the 19th floor pumping out LOUD music...the night they played jazz I could hear it down to the individual instrument. The breakfast buffet was very poor - not what you'd see at a Fairmont in North America or Asia. On the plus side, one of the younger concierges was very helpful.
orianda
2024 年 8 月入住 3 晚
8/10 还可以
Mo
与配偶出行
2024 年 9 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Helpful kind staff, breakfast was perfect also the restaurant staff was super kind.
** room fridge was locked and they asked me for deposit to unlock it, after little argument they opened it
Mo
2024 年 8 月入住 5 晚
10/10 超赞
ELEONORA
2024 年 8 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
—it’s a perfect blend of luxury and comfort. If you’re looking for a place that exceeds expectations, this is it!
Beautiful property, incredible city view, delicious food, pool, spa, amenities .
ELEONORA
2024 年 8 月入住 6 晚
10/10 超赞
Joshua
团体旅客
2024 年 8 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel! The staff were incredibly friendly and helpful. The room was large, great decor and the views were amazing. Also, The hotel chef FARJA was wonderful and his food was delicious! We had a great stay!
Joshua
2024 年 8 月入住 5 晚
10/10 超赞
Adrian
2024 年 8 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tolles Hotel mit super Aussicht
Tolles Hotel mit atemberaubender Aussicht über Baku und das Kaspische Meer.
Das Personal ist sehr hilfsbereit und freundlich.
Das Frühstücksbuffet ist eines der besten das ich je hatte.
Das Bett ist sehr gemüthlich, ich habe sehr gut geschlafen.
Das Zimmer ist riesen groß und wundervoll gestaltet.
Absolute Empfehlung für dieses traumhafte Hotel!
Adrian
2024 年 8 月入住 2 晚
10/10 超赞
Meyr,Miami
2024 年 8 月 1 日
Meyr
2024 年 7 月入住 2 晚
10/10 超赞
Hilal
与家人出行
2024 年 7 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hilal
2024 年 7 月入住 3 晚
10/10 超赞
ROBERT
2024 年 7 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
ROBERT
2024 年 6 月入住 6 晚
10/10 超赞
Talha
2024 年 6 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Talha
2024 年 6 月入住 2 晚
8/10 还可以
Valentyn
2024 年 6 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Valentyn
2024 年 6 月入住 5 晚
8/10 还可以
Alina
2024 年 5 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel. The views are amazing. The location is good.
Alina
2024 年 5 月入住 2 晚
6/10 一般
Ahmad
团体旅客
2024 年 5 月 19 日
满意:清洁度、住宿条件和设施、客房舒适度
First and last time
The hotel needs a lot of work from receptionists bell boys room service
Most of the reception they dont smile no welcoming face
I arrived after very long flight 16 hours without sleep so when I arrived they asked me to wait 1 hour to get the room with fees ofcourse it's 7 in the morning
So I stayed at lobby and had a nap covering my face with a hat sitting on a chair not laying down security came woke
me up saying no sleep with angry face
First time in my life felt like that wat horrible act and the the receptionist forgot to tell me the room was ready 45 minutes before
Ooo it's a mess they need a lot of work no camparison between Hilton or jw Marriott
Bell boy when I arrived 7 in the morning I came with 3 pieces of luggage no one was there
Room service so lazy to bring laundry the take forever to bring ur clothes
The room is spacious and nice
Bathroom is perfect also
They gave late check out till 2 I was happy