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Western House Hotel

4.0 star property
Victorian hotel with free valet parking and 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Western House Hotel

Terrace/patio
Lobby lounge, garden views, open daily
Premium bedding, Select Comfort beds, in-room safe, desk
Lobby lounge, garden views, open daily
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
The price is HK$806
HK$968 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Executive Double Room, 1 Bedroom

Premium bedding, Select Comfort beds, in-room safe, desk

Executive Double Room, 1 Bedroom

Highlights

Heating
TV
Hypo-allergenic bedding
Separate bedroom
Portable fan
Premium bedding
Select Comfort bed
Hairdryer
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Double or Twin Room, 1 Bedroom, Annex Building

Highlights

Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Select Comfort bed
Hairdryer
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Craigie Road, Ayr, Scotland, KA8 0HA

What's nearby

  • Ayr Racecourse - 1 min walk - 0.1 km
  • Ayr Town Hall - 15 min walk - 1.3 km
  • Robert Burns Birthplace Museum - 7 min drive - 4.9 km
  • Brig O'Doon - 7 min drive - 5.0 km
  • Ayr Beach - 7 min drive - 2.9 km

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Harley's - ‬13 min walk
  • ‪Caffè Nero - ‬13 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Subway - ‬11 min walk

About this property

Western House Hotel

Upscale hotel near Ayr Racecourse
Located close to Ayr Beach and Prestwick Golf Club, Western House Hotel provides a terrace, a garden and a library. The on-site Modern European cuisine fine-dining restaurant, Jockey Club Restaurant, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy perks such as:
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), a ferry terminal shuttle and an electric car charging station
  • Express check-out, express check-in and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Western House Hotel include comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Heating and portable fans
  • Hypo-allergenic bedding, Select Comfort beds and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and deep-soaking baths
  • 32-inch TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: GBP 15.00 for adults and GBP 5.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately GBP 15.00 for adults and from GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Hotel Ayr
Western House Hotel
Western House Ayr
Western House
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Frequently asked questions

Is Western House Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Western House Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Western House Hotel on 23 Dec 2024 start from HK$806.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Western House Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Western House Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Western House Hotel?

Checkout is at 11 AM.

Where is Western House Hotel located?

Situated near the airport, this hotel is 0.1 mi (0.1 km) from Ayr Racecourse, and within 3 mi (5 km) of Ayr Beach and Robert Burns Birthplace Museum. Prestwick Golf Club and Heads of Ayr Farm Park are also within 6 mi (10 km). Ayr Station is 13 minutes by foot and Newton-on-Ayr Station is 17 minutes.

Western House Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 594 out of 831 reviews" "
Rating 8 - Good. 174 out of 831 reviews" "
Rating 6 - Okay. 42 out of 831 reviews" "
Rating 4 - Poor. 13 out of 831 reviews" "
Rating 2 - Terrible. 8 out of 831 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lovely staff and excellent breakfast Highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the racecourse. Food and drink very nice and all staff are friendly and helpful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another relaxing stay in this beautiful hotel and lovely meal in the restaurant. Can't wait to return again
Stayed 1 night in Oct 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Amanda, EXETER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely site and the accommodation in the courtyard is spacious and well designed.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Western House Ayr
The main hotel with reception is lovely, beautiful fountain outside the main entrance. Lovely staff :-) My room was in a separate more modern building, very clean and fresh but no lift to the first floor where i was located. Very spacious room, good size bathroom with desk space to work. Extra blankets and pillows were available, as was iron and board, and a proper hairdryer!
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the food is second to none
Stayed in one of the annexes just a short walk from the main hotel which overlooks Ayr racecourses. I had a king size bed all to myself and the room was nice and clean and well kept. I ate at the main restaurant and the food was excellent. They even spoilt me with a complimentary amuse bouche which was amazing! Hats off to the chef. The food bill was very reasonable as well for the quality and portion size. Would definitely stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing well kept spacious grounds. Lovely older building (main hotel). Excellent food service and very helpful staff.Walkable to Mill Street shops and a modern Tesco around the corner. Big shout out to Elaine for all her assistance. Would I stay here again? In an instant. Rooms need mini fridges but other than that great place, good location and a memorable stay!
Stayed 2 nights in Aug 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is ideally located for Ayr and the racecourse. The grounds are lovely and there is a large, free car park. Check in and check out were both warm and efficient. Standard rooms are in the Courtyard area. The room was clean but very dated in terms of its decor. One of the taps in the bathroom was loose and moved. The toilet ran/dripped all night which was disturbing. There was no air conditioning. Breakfast is served in the hotel restaurant. Guests are told to find their own table and serve their own food and drinks from the hot and cold buffet options. The range of hot food was good and included potato cakes and Lorne sausages, and the cold buffet included various melons, yoghurt, many cereals and warmed pastries. There was no choice of cooked/cured meats or cheeses. Tables were left dirty and we observed people being seated at tables that had not been fully cleaned/refreshed.
Stayed 1 night in Aug 2024

10/10 Excellent

Moira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel next to the racecourse. Staff were very friendly and welcoming, My father is in a wheelchair and had an accessible room which was well appointed and comfortable. We ate our evening meal in the restaurant and it was excellent and good value. We were there to meet family and we all met up and had morning coffee, all lovely and the lounge area was very good. Perfect for a small reunion and catch up. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely property with great decor. First rate breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed over for a wedding The only thing I’d say that is bad about the place is the breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent food. Room was spacious and quiet, very clean. Highly recommended.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying here is a must
Amazing hotel. Rooms are so nice. And so close to everything
So spacious and pretty
Sorry about the blurry photo but the bed was massive
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location.
We have stayed at Western House on several occasions as it is very convenient for us when visiting relatives and friends. The hotel is in a beautiful location and the grounds are beautifully looked after. Parking is easy.
Stayed 1 night in Aug 2024

8/10 Good

Ella

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Shower
We have stayed at the Western House Hotel before and enjoyed our stay, but unfortunately on this occasion the shower was very disappointing and needs replacement.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have excellent sound proofing. Front of house and restaurant teams were excellent. Because of wedding breakfast was a buffet rather than table service but not too much of a problem. Only slight gripe was ventilation in the bathroom whereby shower steam made it virtually impossible to see and had the impact of setting off in room fire alarm - however all dealt with quickly and by friendly staff. Great parking and lovely hotel
Stayed 1 night in Aug 2024