Tagaytay Ayala Malls Serin Hotels

"I like everything, thinking of booking again in the future"

"Quick stay and halfway house for a wedding event. We booked Quest Hotel Tagaytay because of its convenient location next to malls and 2 major routes to Tagaytay and back to Manila. We got in at 10am but the one man front desk was able to quickly facilitate our check-in. They also took and acted on my request for 1 bedroom to have 2 single beds for our grown-up children. Service is great with the hotel despite some amenities getting a bit old and tired such as the towels. Breakfast operated by Baker J’s is so-so. Don’t get fooled by the special beef tapa. Hotel needs to put-up blackout curtains which cover the fill windows instead of roller shades which has gaps that lets the the sunrise come-in and wake you up at 6:00am. Choose the mall facing rooms so you won’t hear the roosters in the small barrio across the Serin Rd. Overall, great experience with staff and happy without stay!"

"We enjoyed our stay. It was a pleasant experience. "

"The staff are friendly and helpful. Restaurant staff was very accommodating very good service had a birthday party and we all had a great time . We enjoyed our stay overall we had a very good experience and the view of our room is amazing ! "

"Very convenient to Ayala Mall and other places "

"This is my second time staying here, but I'm sad to say that the rooms I got this time were a little dated and smelled like mold (both of them). I booked two rooms, and the other room had a working aircon, but unable to turn off or adjust settings. I even bought new batteries for the remote. SMCO representative was nice and helpful, but I felt weird leaving the room keys in a locker with NO LOCK. what if someone stole the keys and cleared out the room? Will I be responsible for that? Representative assured me it's safe. She even told me about the paid parking, which was ₱350 a day. That was perfect and convenient! I wasn't aware about that on my first trip and parking was pretty far. Location was good, with a few restaurants and a small mall within walking distance, but I suggest renting a car or taking a Grab if traveling with elderly. Mornings were the best with many people to join in your morning walk. Ambiance and cooler temperatures were awesome! You also feel a sense of safety throughout most of the property. In spite of the mold in the rooms and the fact that it felt dated, I will still give it another chance and hope my next stay here will be better. Location and the big, open park to walk in is what I enjoy they most. I would still recommend this place to anyone looking for an inexpensive and enjoyable experience. "