Avon Theatre

Engaging professionals. Fantastic room and amenities

I stayed at Hotel X for three nights. My experience was mostly positive. The bathroom toiletries (L’Occitane) were a treat! The beds were comfortable, and the bathtub was one you can actually lean back in. It was perfect. We also enjoyed thebreathtaking lake view. Room service was excellent; the food arrived hot and delicious. While the room had a coffee maker, the on-site Starbucks was perfect for me (I’m a Frappuccino a day kind of girl). Starbucks is part of the hotel, but you do have to exit the building and take a short walk to reach it. The staff at Hotel X was fantastic. Check-in was bumpy due to an issue with Expedia but this was quickly resolved. Donovan, a friendly bartender at Roses, provided wonderful service. Our housekeeper was also exceptional; her attention to detail and warm demeanor went beyond expectations. I wish I had gotten her name to thank her! The parking garage was a bit confusing, as the levels were divided with separate entrances. To give you an idea, one night we thought our rental had been stolen. The elevator to the rooms and the elevator to the parking garage are also separate. No problem, just let the guests know — clear instructions or a map at check-in could be helpful. Check-out was a breeze, thanks to the tall gentleman at the front desk. He was helpful and made sure we left smiling. Overall, Hotel X provided an enjoyable stay. I look forward to visiting one of their other properties in the near future!

The host was very accommodating and helpful and the building itself is a real pain with how the elevators and the keys were Etc but the host makes up for it